Apex Bespoke Carpentry Ltd Arvostelua 

Very happy with the product and customer service also help with exact measurements
Will definitely order some more when required 👍🙂

They are perfect

Exactly the right size, simple website and delivered quickly. Perfect!

Came with wooden supports and screws as an extra- which I wasn’t expecting

I couldn't have made the for the price and exactly what was needed in a empty new build house.

Really love our new shelf. Would highly recommend this company !

The product was exactly what I I ordered and delivered in quick time

Fast service, good communication, good quality

Excellent product, quality finish, on time delivery and easy to install.

Excellent service, clean cut to measure shelving, quick response on emails too. Thank

I wanted a vegetable preparation board made from a single piece of walnut, not pieces glued together. They made one and I'm very happy with it. Good communication, price and service.

We bought one shelf to see how we got on and ordered two more as soon as it was up. Great quality and easy to fit. We had a cupboard above the stairs in our new build that we can now fit twice as much into.

We ordered shelves for our airing cupboard. We found Apex online and made an order. The shelves are great quality and fitted perfectly. Thank you for not only a great product but also the quick delivery and good service

Yes, I needed to do some shelving at my new house and bumped into this company. I never compared them and they were good following me up to acquire from them - even sending me a link of what I wanted and payment link.
However, this was where it went wrong: as soon as I paid, they stopped every correspondence. I received the woods and found out that they were mostly bent. I made contact and not until I submitted my review did I get a response - and without an apology.
I’ve used more glue than normal to close some gaps, but in all wasted more money and some shelves collapsed with damages to my plasterboard wall.
Having spent close half a grand, I wasn’t expecting an ill relationship. I had to buy a replacement set elsewhere to make up my losses. For me, I feel being sold bad woods and communication avoided with me.

From their latter email communication, it was suggested to have sent me an email to address my concern, but got none - never had a reply or request for pictures for my experience - and I’ve asked for any such reply to be shared here. The set-up instruction was also to solely use wood glue on plasterboard, not with fixings.

They have persuaded me through an email to take the review down, because they are a small business. They’ve also accused me of having it installed and claiming free money. Additionally, they feel it’s what I do to other businesses. Anyway, I spent close £500 without asking for help. I’ve received emails on this matter more than I did when I was purchasing and none when I needed help.

There was nothing personal, just a review. I know there is an integrity to protect, but would have worked best when I needed help.

If Trustpilot wants to see the full email communication between us and why they are claiming defamation, kindly ask. I guess the changes are to hide some of the causes and facts, or integrity recovery.

Good quality shelves and easy to install in airing cupboard creating much more space!

Very quick delivery. High quality product. Only additional point I would have valued was more assistance / guidance re assembling against plaster walls. Glue did work but plaster plugs would have been helpful

Well made. Sizing exactly as specified. Easy to fit. Speedy delivery. As with virtually all timber these days there are a few knots - hopefully they won’t ooze resin as I don’t intend to paint the shelves.

Done a great job

The shelf are of good quality

First class from order to delivery.
Excellent quality shelving that fit perfectly 👌