Apeer DoorsArvostelua 

124
TrustScore 3.5/5 tähteä

3,7

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I made a simple enquiry and was then bombarded with sales emails, which left me non the wiser. The thought of actually reading emails has been overtaken by Ai, I am still waiting for the answer to m... Näytä lisää

Saanut 3/5 tähteä

Quality of the product is really good. We ordered two apeer doors, however the second door came in a good 20cm too wide. While they are rectifying the problem, this whole fiasco has delayed the remain... Näytä lisää

Saanut 4/5 tähteä

Door looks great, aperture left for cat flap is correct size. 1 star removed as the Door has required adjustment 1 month after fitting because the door stopped closing! Had to call out fitters to adj... Näytä lisää

Saanut 5/5 tähteä

Nice looking sturdy door at 70mm thick, good fitting service by Wilson Windows of Loughborough fitting team, great security features. Early days but looks like it should last a long time and due... Näytä lisää

Yrityksen tiedot

  1. Ovivalmistaja

Yrityksen kirjoittama

Manufacturers of high quality Apeer, Silka and Modo composite doors, selling only to trade window & door companies in UK and Ireland.


Yhteystiedot

3,7

Keskitasoinen

TrustScore 3.5/5 tähteä

124 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 12 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,7

Kaikki arvostelut

(124)

33 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I have recently purchased a silka door…

I have recently purchased a silka door and had it installed by a company locally, to say I'm delighted is an understatement, thanks to Adam in Apeer for pointing me in the right direction and advice on the thermal efficiency of the door, because it was a new build it really impressed during the building control inspection.

28. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Quality product

Just had an Apeer 70 door fitted by R & A Windows in Sandhurst Berkshire and have to say we are delighted with it. Feels substantial and is well made with excellent security features. Only small issue for me to sort with the supplier is that I am pretty certain I ordered an internal thumbturn which I don't have, but overall very pleased with the door and fitting.

31. lokakuuta 2025
Oma-aloitteinen arvostelu
Apeer Doors-logo

Vastaus yritykseltä Apeer Doors

Thank you for the fantastic review! We're so glad you're happy with your Apeer 70 door and its security features. Apologies for the issue with the internal thumbturn, but we're sure your supplier will sort that out for you.

If you need any further assistance, feel free to reach out to us by emailing sales@apeer.co.uk. Thanks again for choosing Apeer!

Best regards,
The Apeer Team

Saanut 5/5 tähteä

Great quality doors with excellent…

Great quality doors with excellent aftercare service. Nothing too much trouble. Adam in particular was very helpful. Happy to recommend.

29. lokakuuta 2025
Oma-aloitteinen arvostelu
Apeer Doors-logo

Vastaus yritykseltä Apeer Doors

Thank you for the great review! We're so pleased to hear you're happy with the quality of your doors and our aftercare service. I'll let Adam know, he'll be glad to hear your kind words.

We really appreciate your recommendation and are here if you need anything else in the future!

Best regards,
The Apeer Team

Saanut 1/5 tähteä

If I could give less than one star I…

If I could give less than one star I would, I have had 3 door slabs from this company in 11 years, the 1st faded after 5 years ( allegedly guaranteed to be colourfast for 10 ) after disputing that I had cleaned the door with something other than warm soapy water ( which I hadn’t ) they replaced the door, the 2nd door slab was never installed due to a large crack the length of the door noted on delivery , the 3rd door slab has now faded after 6 years, both doors also have a crack in the composite beneath the letterbox, I have been dealing with the retailer that I purchased the door from who have thankfully been a lot more helpful than Apeer whose customer service matches the standard and quality of their doors.
Don’t waste money buying an Apeer door!

18. syyskuuta 2025
Oma-aloitteinen arvostelu
Apeer Doors-logo

Vastaus yritykseltä Apeer Doors

Hi Lee, as we replied to your Google Review earlier, we don't sell directly to the public as we work through approved installers, so all correspondence regarding your door was through the company which installed it. We believe we have done as much as we can to facilitate the issues in a timely manner and we please ask respectfully if you have further concerns that you address them to the installation company, who will then contact us regarding any outstanding issues. As a manufacturer our customer services team work directly with our installer network and we are pleased our approved installer in this case has been able to help you with your concerns.

Saanut 5/5 tähteä

Fantastic doors

From the sales team to the install of my new doors it was seamless, everyone I dealt with were so nice and helpful.
Would defo recommend this place for all your door needs.

28. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Short and witty title does the trick

What initially sold me on Apeer was the fact that each part of the order was customisable and they are locally based. Getting to visit their place and speak to staff helped reassure I was making the right choice for my home. Caitlyn was great help with providing options and showing me what would work best, even seeing it on their website when building the door and frame was amazing. Any time I needed a question answered it was quick either from Caitlyn herself or Adam (I believe) and Karina. Patiently waiting on a Mandalore door for the front of my house :D

26. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing door

My back door is from Apeer, very high quality! Has really improved what was a very cold hall and now is very well insulated and never had any trouble. Beautiful door and great service

3. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

The door has faded

The door has faded, it took them 6 months to come and try fix it, the spray repair lasted about 3 months now its fading again, now theyre saying its my fault that it shouldnt be in direct sunlight?!?! madness i'd never buy another apeer door, terrible aftersales for such an expensive item

10. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

No snib

No way to open from the outside except with the key, so you can easily lock yourself out.

7. maaliskuuta 2025
Oma-aloitteinen arvostelu
Apeer Doors-logo

Vastaus yritykseltä Apeer Doors

Hi Edward, this is the function on some of the locking systems on our doors and there are other systems which are available at the time of order.

Saanut 5/5 tähteä

Thank you

Thank you apeer doors. My door lock has broken after 14 years, well outside the 10 year guarantee period and to be clear I’m not sure how it broke but these things happen and it’s not reflective of apeer. My door is still in excellent condition no warping no colour fading and I have been extremely proud of it over the years, getting the locks checked, not using wd40 and replacing the knocker and letterbox to keep it pristine. The lock issue has been very distressing however apeer have sent 2 locks at no charge to try to assist and will try to send someone to take a look to see if they can fix it for which I’m more than happy to pay as I do understand I’m outside the 10 years.

28. helmikuuta 2025
Oma-aloitteinen arvostelu
Apeer Doors-logo

Vastaus yritykseltä Apeer Doors

Thank you so much for your feedback. We’re thrilled to hear that your door has remained in excellent condition over the years, and we truly appreciate your efforts in keeping it in such great shape. It’s wonderful to know that you’ve been proud of your Apeer door. We’re glad that we could assist by sending replacement locks and are more than happy to continue helping in any way we can.

Saanut 1/5 tähteä

The door has warped and cracked

The door has warped and cracked . It is 13 years old . This cracking began 2 years ago when the door was 11 years old, one year out of warranty. Not good enough for such an expensive door ….. A timber door lasts far longer and much cheaper…. It was installed Installed by Joe Roche doors Dungarvan

1. joulukuuta 2024
Oma-aloitteinen arvostelu
Apeer Doors-logo

Vastaus yritykseltä Apeer Doors

Hi Conor, you have been speaking to our Customer Services Dept recently about this and you were informed your warranty lies with Joe Roche Glazing, who actually only offer a FIVE year warranty to their customers. So your door is well out of the guarantee period. This is an unfair review to post as we are not in control of the warranty between you, 'the customer' and Joe Roche Glazing 'the supplier'. We are pleased our manufacturing 10 year warranty has held and you have no grounds to post a 1 star review on our product. We are happy to discuss this with you further.

Saanut 5/5 tähteä

Had a door recently fitted and…

Had a door recently fitted and astounded by the instant difference it made regarding the heat efficiency. Received a lot of comments from neighbours on how nice the door was with the glass and matching side panels. Lots of colour choices on offer I opted for anthracite grey on the outside with white on the inside which has totally transformed both exterior and interior of my house

20. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Replaced faulty door with another new quality door

The first new door was fitted but there was a small gap between frame and door so a little daylight could be seen and it was extremely draughty! Apeer replaced the door with another which fits perfectly. I was going through fitter at first but then was in contact directly with Apeer. It took some months for the replacement door to be fitted but it is a very nice quality door and the company were fine to deal with.

2. lokakuuta 2024
Oma-aloitteinen arvostelu
Apeer Doors-logo

Vastaus yritykseltä Apeer Doors

Thanks Darragh and we are glad you are happy with your new Apeer door!

Saanut 5/5 tähteä

Great door with features to match.

Nice looking sturdy door at 70mm thick, good fitting service by Wilson Windows of Loughborough fitting team, great security features.

Early days but looks like it should last a long time and due to its energy efficiency, it may save us some money on heating costs too.

Expensive door but you usually get what you pay for.

15. kesäkuuta 2024
Oma-aloitteinen arvostelu

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