8 months now I've had this escooter Apache pro 500w. After owning a filido M1 pro ebike & this escooter is 💯🛴 much better to own ride maintain etc etc. But there are faults like with everything i... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Within one week of receiving the scooter the rear tyre won’t stay inflated- only done 30 miles on it. No sign of a puncture looking at the rear tyre. UPDATE- after care service was very good, scoote... Näytä lisää
Good quick delivery item came in good condition as described and goes well however the app is out of date so you can't connect to and use the functions Scooter does the quoted top speed but I was h... Näytä lisää
Yritys on vastannut
Dan was awesome, he helped me narrow down what controller I needed for my apachie pro. Along with fast replies plus great advise. The part was with me in 3 says :) My scooter is now back on the road :... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to Apachie. A market leader in electric scooters. Our fantastic range of e-scooters and e-accessories feature the latest in high-tech design, reliability and crucially, are eco-friendly. Based in the heart of Cheshire we offer an unparalleled level of service and after sales support. Every one of our scooters is checked thoroughly by our team of expert engineers before leaving our warehouse and every scooter we sell is backed by a comprehensive 1-year warranty for full peace of mind.
Yhteystiedot
UNIT 7, FIRST BUSINESS PARK, FIRST AVENUE, CW16GB, CREWE, Yhdistynyt kuningaskunta
- 01270508538
- info@apachie.co.uk
- apachie.co.uk
4,3
Erinomainen
208 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Didn't have to wait long for delivery…
Didn't have to wait long for delivery and everything was on point.
20. lokakuuta 2023
Super warranty job and service!
Had the scooter for 4 months and had a fault with it. Messaged them for support and the response was fast and I soon had the free shipping back to them. They messaged me quickly to let me know what the diagnosis was and the steps needed to move forwards. To be fair the scooters had a hard life, so I’ll accept the £50 for the new front motor. Considering the free shipping, fitting the motor, the new back light, cleaning out the battery tray and the new grip tape, I think I got a cracking deal. Shipped back to me super fast and to a location of my choosing! Reasonable prices with a great service. My daughters super happy!
Thanks to Dan the man for the super service!
20. lokakuuta 2023
Oma-aloitteinen arvostelu
Easy to order and quick delvery great…
Easy to order and quick delvery great service
14. lokakuuta 2023
The courier didn't tell me they were…
The courier didn't tell me they were coming and I was lucky I was in. The scooter looks fantastic:)
13. lokakuuta 2023
Outstanding scooters and customer…
Outstanding scooters and customer service the best I’ve ever received thank you. Delivery was slower than expected but that was not any fault of the company, it was a lazy driver not wanting to deliver on a Saturday! But they came on Monday and we’re perfect.
11. lokakuuta 2023
Trustful! It's really fast delivery
The delivery of the scooter was DHL, it was really fast and the service was good. So, it was great overall.
20. syyskuuta 2023
Happy
Got into bit of a jam with my E scooter they came and collected it fixed it and brought it back very professional very happy would recommend anyone to use them
3. lokakuuta 2023
Oma-aloitteinen arvostelu
Got my scooter quick and I like they…
Got my scooter quick and I like they have a 12 mouth gannante with the scooter not sure the right date I got the scooter
24. syyskuuta 2023
Oma-aloitteinen arvostelu
Prompt and efficient service of a…
Prompt and efficient service of a quality product.
13. syyskuuta 2023
THE WORST CON. VERY POOR
I ordered my scooter under the impression i would receive it on a next day delivery promise.
Very misleading and blatant false advertising as i only received it 3 dsys later resulting in my son getting his birthday present late which is unacceptable and upsetting.
I emailed Apachie to question why i had not received my item the following day and received an extremely rude and mocking email which totally disgusted me.
I responded asking for relevant details to the complaints department and i still haven't had any response. Absolute joke of a company.
I would strongly advise anyone to avoid using this company.
By far the worst online experience ive EVER had and would NEVER EVER give these jokers a single penny again.
Biggest con artists of false advertising ive experienced and by far the worst customer service ive EVER had to deal with.
Very unhappy customer and im upset i had to give them 1 star.
6. syyskuuta 2023
Vastaus yritykseltä Apachie
Hi Paul,
That statement you've made is absolutely ridiculous. You ordered at 10pm Thursday night on 07/09/23. It clearly states on the website order before 2pm for next working day delivery. Your order was dispatched Friday (08/09/23) for next working day delivery (Monday 11/09/23). Also, you claim we sent a rude email back to you, I've just checked, the response we sent wasn't rude at all. We simply explained the above to you. Here is what we said -
"Hi,
thanks for your message. I see your order was placed just after 10pm on Thursday evening. Delivery is next working day. Your order was dispatched yesterday and will be delivered Monday.
There is no false advertising or misinformation.
B.Rgds, Dave.
Apachie Scooters"
You also never replied to us after that. So to say you asked for a complaints department and we never replied is a false statement. We do not false advertise at all, please look through our other reviews and you will see we go above and beyond to help our customers.
Best Regards,
Dan
Great communication with company as the…
Great communication with company as the scooter purchased is not working properly. Company are picking up scooter to assess what is wrong with it rather than replace which I find disappointing as the scooter is only 2 weeks old
29. elokuuta 2023
Vastaus yritykseltä Apachie
Hi,
I was able to find your order on our website but I am unable to find any correspondence between us and yourself on the Apachie emails. Could you please email info@apachie.co.uk so we can assist you further?
Best Regards,
Dan
100% worth your money.
3. syyskuuta 2023
Great customer service would definitely…
Great customer service would definitely consider this company
24. elokuuta 2023
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.