Had a minor issue with my bag, so I contacted customer service and Amy was brilliant. She was so friendly and helpful, and responded really quickly. She sorted everything out for me and my new bag a... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My original order went missing and Amy was extremely helpful and offered top class customer service. My replacement order was despatched without any delay. I would highly recommend buying from this co... Näytä lisää
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I could not recommend Anxious Preoccupied enough. They have gone above and beyond for me in helping me getting my bag and helping me out when the bag I ordered wasn’t in stock. I was deadly with Amy a... Näytä lisää
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First bag arrived with dents and marks and when I sent it back they could only replace with the new zip version so I had to pay the price difference New bag arrives today with purple marks on... Näytä lisää
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4,1
Hyvä
72 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bought many bags from here
Bought many bags from here for myself & friends, really impressed by the metallic design and how well made they are - had a lovely experience with their customer service team as well. Highly recommended
22. lokakuuta 2025
Oma-aloitteinen arvostelu
Love the brand
Love the brand, have two of the bags already and want to add more to my anxious preoccupied collection!! Great quality and love the metallics!
22. lokakuuta 2025
Oma-aloitteinen arvostelu
Great customer service experience
Great customer service experience, Amy was so helpful!
20. lokakuuta 2025
Oma-aloitteinen arvostelu
Beautiful bags from a wonderful Irish brand.
I am a fan of AP bags and have 4 to date. I have always been happy with the quality and enjoy supporting an Irish business. Recently I had an issue with one of my bags and I must say the customer service received was outstanding. Amy was friendly and efficient and resolved my issue within the day. Great to see them now being stocked in many mainstream outlets.
20. lokakuuta 2025
Oma-aloitteinen arvostelu
Bought one of the medium sized bags for…
Bought one of the medium sized bags for my sister and she uses it every day since she got it. Great value and looks unreal
15. lokakuuta 2025
Oma-aloitteinen arvostelu
Amazing bags!
I got the micro and the mid bag in black and I’m absolutely in love! Will definitely buy them in more colors.
20. lokakuuta 2025
Oma-aloitteinen arvostelu
Love love love ❤️
Bag was delivered so fast. I absolutely love it. Got the mid size silver. It looks fabulous. Definitely buying another one in another and size
25. elokuuta 2025
Oma-aloitteinen arvostelu
Not good quality or worth the hype
I was really excited to order the new micro silver bag and it arrived and I honestly was shocked at how poor the quality was. The strap was so flimsy and the bag doesn’t even hold its shape. Absolute waste of money! Then when I sent it back they actually refunded me €10 less because that was shipping cost.. even though I paid the shipping and had to pay a further €10 to send it back. So so so bad!
22. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anxious Preoccupied
Hi Eaven, Thank you for sharing your experience—we’re really sorry to hear you were disappointed with the quality and with the return process. We always want our customers to love their bags and feel good about shopping with us. We refunded based on the reason provided for the return, which was that the bag was too small, and our company policy deducts shipping costs in these cases. Small retailers regularly do this. If you weren’t happy with the quality, we absolutely want to know more, as that helps us improve. Please get in touch at hi@anxiouspreoccupied.com, and we’d be glad to look into this further and see how we can help. Thanks again for your feedback. The AP Team x
Unfortunately the quality has not…
Unfortunately the quality has not improved.
Purchased a gold mid sized, arrived with "minor imperfections" a hole!
£20 credit offered on a bag which i had paid over £100 for.
22. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anxious Preoccupied
Hi Amanda, Thank you for reaching out here. On checking your records we saw you shared a photo of your concern. We were unable to identify the imperfection in the image provided, and we want to ensure we address this for you properly. If you’re able to send additional images or describe the issue in more detail, it would help us resolve this as quickly as possible. We understand this has been frustrating, and our goal is to make sure you are satisfied with your purchase. Please let us know how you’d like to proceed at hi@anxiouspreoccupied.com—we are here to help. Thanks again, The AP Team x
Sadly really poor quality
Absolutely love the bag and was so excited to get it but have only used it a couple of times and silver has come off the handles so it looks cheap and tacky already. Complete waste of money unfortunately : (
4. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anxious Preoccupied
Hi Sarah, Thank you for your feedback. We’re so sorry to hear about your experience with the handles—this is not the quality we want for our customers. Please send us your order details to hi@anxiouspreoccupied.com and we’d be happy to arrange a replacement or find another solution that will make this right. Just to note also on newer bags we have a non metallic handle solution so this won't happen again. Thanks again, The AP Team x
lovely bag, bad quality
I purchased a bag which arrived damaged, after much negotiation a refund was given.
The silver is now coming off the handle and the company have confirmed that this is a manufacturing default. They will not replace the bag.
Very disappointed for such a nice product.
Lovely bag, shame about the quality.
24. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anxious Preoccupied
Hi Amanda, Thank you for taking the time to share your feedback. We’re very sorry to hear that you experienced an issue with your bag. As mentioned previously, a full refund was already processed at the time of your original concern. Unfortunately, we’re unable to offer a replacement once a refund has been completed.
We appreciate your understanding and are glad to know you liked the design. Just so you know to prevent this ever happening again we have also changed the handle material to a non metallic durable material. We appreciate your feedback as it helps us to continue to improve our product. Thank you for your support. The AP Team xx
Oversized gold bag
Ordered a bag and a print, having got a bit of a bargain in the black Friday sale.
Arrived in a really timely manner, and with great packaging. The bag itself is beautiful.
The mother better like it :)
27. marraskuuta 2024
Oma-aloitteinen arvostelu
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