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Animigo Arvostelua 

1 142
TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have 9 cats and flea treatment has always been a challenge, it can take days to get them all treated. This powder is great, as soon as I opened it the cats literally swarmed around me to see what it... Näytä lisää

Saanut 5/5 tähteä

Finally my crazy pug started to control himself! I was skeptical at first because I tried every humane option I had found, but gave this collar a try anyway. It arrived quickly, and the first time Pan... Näytä lisää

Saanut 5/5 tähteä

Very fast delivery, only just started the tablets so let’s see if they help fingers crossed 🤞

Saanut 5/5 tähteä

Product was available on a good introductory offer. Delivery was quick. Ordering was easy. Too early to know if product actually works and/or has any benefit.

Yrityksen tiedot

  1. Lemmikkieläintarvikekauppa

Yrityksen kirjoittama

Specialising in health and wellbeing products specifically for pets, Animigo has all you need to look after your furry (or not so furry) friends. Focusing on natural ingredients and premium formulations, Animigo has developed itself as a site you can trust when it comes to your beloved pets. We’re pawsitively passionate about pets, and transfer that care and attention to our site.

High Quality Pet Care Products

Yrityksen kirjoittama

Next-Day Delivery
We know how pawsome our products are, so of course, you want to get trying them as soon as possible! For this reason, we offer a range of delivery options to find the best one for you, including next day delivery for orders placed before 4pm on any working day. We also offer tracked delivery, so you can place your order in confidence knowing it will get to you safe and sound (or rather ‘hound’).
Free Delivery
Who doesn’t love free delivery? If you spend £50 or over, you automatically qualify - Pawfect!
Same-Day Dispatch
We know you want your products as soon as possible so you can start enjoying them with your pets, so if you place your order before 4pm on any working day, we aim to dispatch it that same day so you can get your goods faster.
In Stock
Unlike many other online retailers, we house every single item of stock in our own warehouses, meaning we know exactly how much we have and can send it out without a hitch.
Natural Ingredients
We know loving pet owners don’t want to give their furry friends harmful chemicals, so every product at Animigo is made using natural ingredients, that have been carefully chosen by our pet experts in order to give you and your loyal companions the very best.
Fantastic Support
We love pets all over the globe, so to help deal with any query you may have we offer international customer care. With help available in numerous languages, we’re sure we can answer your question quickly and easily! To make things even easier for you, we also offer assistance in a number of forms to suit you, including phone, email, live chat and post.

Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(1 142)

12 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

Ne marche pas, inefficace

J'ai acheté un flacon de spray anti mordillements (anti chew spray) pour empêcher mon chiot de ronger les meubles. J'ai bien suivi les instructions mais ce produit ne fait aucun effet. J'en ai rajouté plusieurs fois. Mon chiot continue comme avant. Ne gaspillez pas votre argent.

20. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Good product but rubbish delivery

This anti-bark collar is the second that I have purchased. The first worked well until my dog decided to ‘kill’ by taking a swim whilst wearing it! I don’t yet know if the second collar is as good. I ordered it for next-day delivery a couple of days before my holiday and it didn’t arrive on time - so unsurprisingly I feel rather frustrated.

12. kesäkuuta 2024
Animigo-logo

Vastaus yritykseltä Animigo

Dear Julie,

Thank you for sharing your feedback regarding the recent purchase of our anti-bark collar. We are truly sorry to hear about the unfortunate incident with your first device and the frustration caused by the delivery delay of your second order.

We have thoroughly reviewed your order details and identified the issue that led to the delay in delivery. This was certainly not our intention, and we sincerely apologize for any inconvenience this may have caused, especially given the timing of your holiday. We have reported this issue to the relevant team to prevent such occurrences in the future.

To address your concerns, we highly recommend connecting with our customer service team. They are fully aware of your situation and are prepared to assist you further.

We deeply value your loyalty and appreciate your patience and understanding. If there is anything more we can do to assist you, please do not hesitate to reach out.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Saanut 5/5 tähteä

I made an order for 6 bottles of tick…

I made an order for 6 bottles of tick spray with living in the countryside as to save me ordering constantly and also for my daughters two cats as well as the ticks this year are bad they emailed me about 3 times for to verify for what purpose as ordering a large amount as they thought I was reselling it I found this annoying but after thinking about it I though you know what they are being responsible and security issues they had also so 100 % plus to them definitely recommend this company as that’s a good safe place to buy from as anywhere else would just send it out without question need more businesses like this one will definitely be buying from them again and totally recommend them

17. toukokuuta 2024
Saanut 3/5 tähteä

Lost parcel so had to

Lost parcel so had to have extended wait for product

24. toukokuuta 2024
Animigo-logo

Vastaus yritykseltä Animigo

Dear John,

We sincerely apologize for the extended wait you experienced due to the lost parcel. After thoroughly reviewing your order details and tracking information, it appears that there was an unfortunate mishap with our third-party delivery service, resulting in the loss of your parcel.

We understand how frustrating this must have been for you, and we share in your disappointment. Please know that incidents like these are not common and do not reflect the level of service we aim to provide. However, we acknowledge that this experience fell short of your expectations.

As a valued customer, we truly appreciate your patience and understanding during this time. Rest assured, we are taking steps to rectify the situation and prevent similar issues from occurring in the future. We will be looking into alternative delivery options to ensure smoother and more reliable deliveries moving forward.

Thank you for bringing this matter to our attention, and we hope to have the opportunity to restore your faith in our service. Should you decide to place another order with us, please don't hesitate to reach out beforehand so we can personally oversee the delivery process.

Thank you for your continued support and loyalty.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Saanut 4/5 tähteä

Good company

Good company, there was an issue with delivery and they were quick to assist.
The courier lets them down though, my delivery was thrown in our field

17. toukokuuta 2024
Saanut 5/5 tähteä

Fantastic customer service

I purchased wormwood for my cat and it was amazing. We could not work out why our cat was getting so thin and his fur falling out but this worked so well. Also fantastic customer service. The carrier for the wormwood had gone hard so I contacted Animigo and they came straight back to me within minutes and were so helpful. Also fast delivery.

6. toukokuuta 2024
Saanut 3/5 tähteä

Amozan not very good at delivering

Amozan not very good at delivering.
My white bungalow ( the only one for miles) ended up being a three storey red bricked house for the delivery drop off.
Not going to order again if they are your delivery supplier

13. toukokuuta 2024
Animigo-logo

Vastaus yritykseltä Animigo

Dear Nicholas,

We apologize for the inconvenience you experienced with your recent delivery. It's disappointing to hear that the delivery service did not meet your expectations, and we understand how frustrating it can be to receive your parcel at the wrong location.

Please know that we utilize a third-party delivery service to handle our shipments, and while we strive for timely and accurate deliveries, sometimes issues like this can occur. We are truly sorry for any confusion or inconvenience caused by this delivery mishap.

Rest assured, we take your feedback seriously and will do everything in our power to ensure better delivery experiences in the future. We appreciate your understanding and patience in this matter.

If you decide to give us another chance, please feel free to reach out to us before placing your next order. We will make sure to take extra care to ensure a smooth delivery process for you.

Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Saanut 3/5 tähteä

I found the car repellent didn’t work…

I found the car repellent didn’t work on my cat. I did send message to the company asking for advice but no reply. I wasted quite a bit of money.

6. toukokuuta 2024
Animigo-logo

Vastaus yritykseltä Animigo

Dear D,

We apologize for the inconvenience you experienced with our repellent for cats. While we have received positive feedback from many customers, we understand that every cat is unique and may react differently to the product.

We are sorry to hear that it did not work for your cat and that you feel you wasted your money. To address this, we have a money-back guarantee policy in place. You can find more information about this policy on our website at the following link:

https://www.animigo.co.uk/moneybackguarantee.html

Please reach out to our customer service team with your details, and they will assist you in the best way possible. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

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