I have 9 cats and flea treatment has always been a challenge, it can take days to get them all treated. This powder is great, as soon as I opened it the cats literally swarmed around me to see what it... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Finally my crazy pug started to control himself! I was skeptical at first because I tried every humane option I had found, but gave this collar a try anyway. It arrived quickly, and the first time Pan... Näytä lisää
Very fast delivery, only just started the tablets so let’s see if they help fingers crossed 🤞
Product was available on a good introductory offer. Delivery was quick. Ordering was easy. Too early to know if product actually works and/or has any benefit.
Yrityksen tiedot
Yrityksen kirjoittama
Specialising in health and wellbeing products specifically for pets, Animigo has all you need to look after your furry (or not so furry) friends. Focusing on natural ingredients and premium formulations, Animigo has developed itself as a site you can trust when it comes to your beloved pets. We’re pawsitively passionate about pets, and transfer that care and attention to our site.
High Quality Pet Care Products
Yrityksen kirjoittama
- Next-Day Delivery
- We know how pawsome our products are, so of course, you want to get trying them as soon as possible! For this reason, we offer a range of delivery options to find the best one for you, including next day delivery for orders placed before 4pm on any working day. We also offer tracked delivery, so you can place your order in confidence knowing it will get to you safe and sound (or rather ‘hound’).
- Free Delivery
- Who doesn’t love free delivery? If you spend £50 or over, you automatically qualify - Pawfect!
- Same-Day Dispatch
- We know you want your products as soon as possible so you can start enjoying them with your pets, so if you place your order before 4pm on any working day, we aim to dispatch it that same day so you can get your goods faster.
- In Stock
- Unlike many other online retailers, we house every single item of stock in our own warehouses, meaning we know exactly how much we have and can send it out without a hitch.
- Natural Ingredients
- We know loving pet owners don’t want to give their furry friends harmful chemicals, so every product at Animigo is made using natural ingredients, that have been carefully chosen by our pet experts in order to give you and your loyal companions the very best.
- Fantastic Support
- We love pets all over the globe, so to help deal with any query you may have we offer international customer care. With help available in numerous languages, we’re sure we can answer your question quickly and easily! To make things even easier for you, we also offer assistance in a number of forms to suit you, including phone, email, live chat and post.
Yhteystiedot
106 Lower Addiscombe Road, CR0 6AD, Croydon, Yhdistynyt kuningaskunta
- 0203 322 1746
- info@animigo.co.uk
- animigo.co.uk
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bark collar
Great product, easy to use and effective. Fast delivery, very satisfied.
4. syyskuuta 2024
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Very slow delivery
29. elokuuta 2024
Vastaus yritykseltä Animigo
Dear James,
Thank you for taking the time to share your feedback. We sincerely apologize for the delay in delivering your recent order and understand how frustrating this can be, especially given your previous experiences.
While we do our best to ensure timely deliveries, we rely on third-party courier services, and unfortunately, occasional delays can occur that are beyond our control. We have registered a complaint with our courier partner to address this issue and to prevent it from happening in the future.
For your next order, please feel free to let us know in advance, and we will take extra care to ensure a smoother process.
Thank you for your patience, and we hope to serve you better next time. If you need any more help, feel free to get in touch with us.
You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.
Kind regards,
Customer Services
Good product and good value.
4. syyskuuta 2024
Very good company. Easy to order and quick delivery.
Easy to order and quick delivery.
3. syyskuuta 2024
Excellent service great product I have…
Excellent service great product I have been using this product for a few years it helps my cat who has sensitive skin
3. syyskuuta 2024
Do not trust this company
Do not trust this company, they lie!
I placed an order last Friday lunchtime, and paid £4.99 for next day delivery
The parcel never arrived, so I sent an email on Saturday to advise of this, and to ask where the parcel was.
On Monday, I received a reply stating that as I had placed the order after 4pm, I had missed the cut off, and my parcel would not arrive until Tuesday.
In many circumstances, I would have let this go however this was something I urgently needed for my cat, so.i spoke to customer service who admitted they had had a problem with their carrier, and my order was placed well before the 4pm cut off!
So they lied, probably safe in the knowledge that a lot of people wouldn't query this and request their delivery charge back.
I wouldnt have done, if my cat hadn't been left in discomfort for an extra 3 days.
I understand that problems arise in any business ,
BUT DO NOT LIE TO YOUR CUSTOMERS!
3. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Animigo
Dear Karen,
We sincerely apologize for the negative experience you had with your recent order. Please know that it was never our intention to fall short in providing the best service that we aim to offer all our customers, and we understand how frustrating this must have been, especially considering the urgent need for your cat.
We want to address the concerns you’ve raised and provide some clarity. While we work with a third-party delivery service, we strive to ensure that orders are dispatched and delivered on time. Unfortunately, there was an issue with the carrier picking up the parcel from our warehouse, which affected both your order and a few others. We understand how critical timing was in your case, and we regret the inconvenience caused.
Regarding the confusion about the order cut-off time, we deeply regret any miscommunication you may have received. After reviewing your order, we acknowledge that the error on our part was due to the carrier issue and not related to the cut-off time. We take full responsibility for the delay and any misunderstanding this caused. Rest assured, lying to our customers is not something we condone or practice.
As a gesture of goodwill and to make up for this, we have refunded the £4.99 next-day delivery charge back to your account. You should have already received this refund, and we hope it helps to resolve at least part of the issue.
We understand how vital it is to trust the companies you buy from, and we are sorry if we have caused you to doubt us. We would love the opportunity to regain your trust, so if you have any future orders, please do not hesitate to reach out to us directly. We will ensure that extra care is taken with your order.
Once again, we apologize for the trouble caused, and we genuinely appreciate your feedback.
You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.
Kind regards,
Customer Services
Brilliant Allergy Aid tablets
I put my dog on Animigo Allergy Aid about 3 years ago because he kept licking his paws and scratching. I recently ran out and thought I'd wait and see whether he still needed them. Within 3 weeks he'd made bald patches on his paws so I ordered some more. They arrived quickly but he'd actually made a couple of bald patches bleed. After 3 weeks back on the tablets he's virtually stopped licking them. On them for life now!
19. elokuuta 2024
Barking schnauzer The collar does what we wanted it…
The collar does what we wanted it for.It is a little big but for the money it is working out ok.We only wanted it for training. It is good value for money.
19. elokuuta 2024
Impressed with my purchase
Impressed with my purchase, my dog wasn’t phased using the grinder on her claws. Also the nail clippers are very good too. I would recommend purchasing
19. elokuuta 2024
Great communication when had a slight…
Great communication when had a slight hic cup with delivery but sorted amicably much appreciated.
23. elokuuta 2024
The Utinary Tract support tablets work…
The Utinary Tract support tablets work so well plus Lotte loves them so thank you
20. elokuuta 2024
I haven't start
I haven't started using this product yet but it was recommended to me so hopefully I will be able to recommend to others at some time, my order was promptly delivered on time
20. elokuuta 2024
Quick delivery and as described
12. elokuuta 2024
Will buy again
Nice products I ordered shampoo and Flea and Tick spray,I was very pleased with the scent,it was strong ..also order came as expected .
12. elokuuta 2024
We bought this to help relieve our…
We bought this to help relieve our senior dog’s arthritis; not 100% sure just yet if it’s working but seems to be.
12. elokuuta 2024
Excellent service
Excellent service. Original order arrived quickly however one of the bottles had been broken and leaked oil everywhere. Animigo customer service were lovely and sent a replacement straight away. My cat takes the worming oil without any problems and the flea spray us definitely helping him and smells good.
1. elokuuta 2024
Great products and fast shipping
16. elokuuta 2024
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