Excellent service. I found the vacuum cleaner I wanted clearly advertised on an internet search, and at a better price than other suppliers. The web site was clear and easy to use to place an order.... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Whilst the part for my aged, 40yr old, Henry Numatic NV250 was not available I bought a later replacement part with matching connections from the pictures shown which worked perfectly. So delighted no... Näytä lisää
Dear managers and employees of Anderson Trade. Thank you for the prompt response to my order, for the fast and high-quality packaging and shipping of the goods, for timely information about each... Näytä lisää
Yritys on vastannut
From New Zealand, we struggle to find parts, and if we do, they are expensive. I don't know how I stumbled across Anderson's, but glad I did. Their prices are good and fast delivery.
Yrityksen tiedot
Yrityksen kirjoittama
Commercial Cleaning Equipment Suppliers.
Yhteystiedot
Unit 6, Colemans Yard, Alfreton Road, DE21 4AL, Derby, Yhdistynyt kuningaskunta
- 01332 347557
- sales@anderson-trade.co.uk
- anderson-trade.co.uk
4,9
Erinomainen
159 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Speedy delivery and well packaged.
Speedy delivery and well packaged. What I ordered arrived quickly and everything was in order.
25. marraskuuta 2024
Items were delivered to wrong address…
Items were delivered to wrong address and still waiting on them but customer service were really helpful and have arranged delivery for next day so no harm done .
28. marraskuuta 2024
Vastaus yritykseltä Anderson Trade
Hi Robbie, thank you for your review.
I'm sorry your items have been delayed. We have had an issue with our system recently that appears to very rarely pull the postcode through incorrectly. Thus meaning our couriers are unable to locate delivery addresses and have to return the parcel to us.
We have been working to rectify this issue and will have your parcel shipped straight back out to you as soon as we get it back.
Apologies again for any inconvenience.
Edit: I have been assured by the couriers they now have the correct address and your parcel will be with you tomorrow.
Despite an initial delay in receiving…
Despite an initial delay in receiving the order the issue was resolved to my satisfaction.
7. marraskuuta 2024
quick easy transaction fast delivery
7. marraskuuta 2024
Order was received in a reasonable…
Order was received in a reasonable amount of time. Well packaged and item exactly as ordered
30. lokakuuta 2024
Purchased quite a few items now from…
Purchased quite a few items now from Anderson trade and very happy with them plus very good prices also
28. lokakuuta 2024
Good advice given before I ordered parts
The items came, they seem to work. I had advice some months ago about which to order. All good,
4. marraskuuta 2024
Great service
I ordered a spare part for my SEBO vacuum cleaner, which was competitively priced, arrived promptly and was well packaged.
7. lokakuuta 2024
I don't recommend them
I don't recommend them. I bought a cleaner cardridge pack for 41€. When arrived I had to pay another 15€ because costumes. It wasn't written in the basket at any moment, even when I filled my address, when I paid, neither in the invoice or any note. I feel very disappointed.
30. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anderson Trade
Hi F C, I'm sorry to hear you're disappointed.
Unfortunately, most goods posted to you from abroad are liable to any or all of the following taxes: customs duty, excise duty and import VAT.
That is the same for everybody importing goods from outside of the EU (hence why we don't charge VAT on exported orders).
It is something we have no control over, and we do not know what the customs charges will be - it is different for each country and order. Therefore, we cannot display the charge on the invoice.
I'm sorry if this was not made clear to you. In future we will look to notify any export orders that there may be customs charges incurred, but ultimately it is the importers responsibility to have this knowledge and pay the charges.
I hope this has cleared a few things up for you. If you have any other issues or enquiries, then please contact us - sales@anderson-trade.co.uk.
Quick service
5. syyskuuta 2024
Vac hose parts
Great Product. Great service as always.
Have used Anderson Trade for many many years. Always polite and efficient service. Thankyou.
3. syyskuuta 2024
Just polite professional and fast…
Just polite professional and fast service. Well done.
10. syyskuuta 2024
Good price
This site was addvtising exactly what I was looking for a pcb board to repair my henreyhover at a fair price unfortunately it took them 6 days to dispatch my order 4 of them where working days and another 2 days for delivery, this was the first time I used this company and may have been a 1 off , but I wasn't notified of any reason for a delay in the 6 day dispatching of order
6. elokuuta 2024
Vastaus yritykseltä Anderson Trade
Hi Brian,
Thank you for leaving a review, sorry to hear there was a delay on your order.
I can see that the item you ordered was out of stock when you ordered it, and we have pop ups on the website and checkout that informed you of this.
We would have then had to wait for them to come back into stock before dispatching them to you which would have caused the delay.
Apologies if this wasn't made clear enough to you at the time, we will look at sending a follow up email in the future to avoid any confusion.
If you would like to follow this up any further please email us and we will be happy to look into it - sales@anderson-trade.co.uk
Very quick delivery and distribution of…
Very quick delivery and distribution of items all good. Many Thanks Max
6. elokuuta 2024
A useful company to have come across
Easy to use website, competitive pricing, fast delivery.
6. elokuuta 2024
Great Service
The part arrived quickly and was correct and as described. The Haribo was the difference between 4 and 5 stars.
6. elokuuta 2024
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