Amyla Cosmetics Arvostelua 884

I just placed an order April 29,2026 and quickly asked for a refund upon further investigation after a different charge amount was taken and I read all of the reviews about how awful the customer service is. I quickly contacted their support team because I was told it was shipped but no tracking number or anything and lo and behold I get no response . So this is my final attempt to reach out before I contact my bank to do a charge back. I don't play with my hard earned money and neither will your establishment.

This product is wonderful. I had breakage in my hair and started using the serum. It has grown and strengthen my hair so much. I would recommend this product to everyone.

0 stars i made an order.March 31 it is now April 29th and I still do not have my order, I have sent many emails regarding this matter and even emails that suggests a refund. I gwt responded with, your order is being fulfilled now and we will update you with a tracking number that never comes. Please do not buy from this company, or you will be the next review of not receiving your purchase.

The products are barely working for me. I’m looking for growth and you mention that hair growth occurs in 3 months but I’ve been using since August 2025

I'm very DISAPPOINTED in this company. I order my products on March 16th and it is now April 27th and I still have NO product. I have reached out to the company several times but their response is be patient the order is beginning processed. This totally UNACCEPTABLE. I've received multiple messages for three different people in the company but no one has produced any results. At this point I would just like my refund please. Thank you. Order # 99196
UNHAPPY CUSTOMER

BUYER BEWARE.....I ordered on March 31st and spent $169. I have YET to receive my order. I first inquired on 4/8/2026. The response was that the Chebe Set that I ordered had been out of stock and would be back in stock in 2 weeks. In addition to the Chebe Set, I also ordered Hair Growth Spray, Curl Mousse, Curl Cream, Hair Thickening Shampoo.....They said that my order would be shipped as soon as the item (The Chebe Set) became available. I requested that they cancel the order. I was told because it had been "processed" they could not cancel the order. It hadn't shipped. So even though, part of my order was not in stock and none of the other items had shipped......they couldn't cancel the order.....make it make sense. Then on April 20th I received an email from "Michelle Meyer" apologizing for the delay as there had been a "surge" in demand. The email noted that the order was being prepared and would ship in the next few days. A 10% off discount code good for 60 days was included. I replied to the email and said that this is unacceptable and utterly ridiculous. I told them it was unprofessional and because my order had not shipped, customers should have the option to cancel. They replied with a canned email that let me know no one even bothered to read my email because the email said that the order had been processed they could not cancel the order.....it was the same email that I originally received from them. There's no way I would EVER order from them again and I will be contacting my bank. It's been almost a month. Unacceptable. And oh by the way......the order STILL hasn't shipped.

I’m so impressed with Amyla Cosmetics! From the moment my order arrived, the packaging felt beautiful, thoughtful, and luxurious—it made opening it exciting. Everything was packaged with care and attention to detail.
As someone with 4C hair, I’m always careful about what I use, and these products have been a great experience. My hair feels moisturized, manageable, and nourished, and I appreciate products that cater well to textured hair. You can tell quality is a priority. Overall, a wonderful experience from presentation to performance. Highly recommend!

I tried the Amyla Hair Growth Serum and I honestly love it. It felt lightweight on my scalp and didn’t leave any buildup or greasy residue, which made it easy to use consistently. After using it for a few weeks, I noticed hair growth along my edges and my hair felt stronger, healthier, and noticeably softer with less breakage. Overall, I’m really happy with my results and I highly recommend it.

This company showed no respect or even empathy for their lack of customer service. I have never experienced anything like this - except with a fraudulent company - so I'm left with the feeling that I have been scammed.

I placed an order on March 22, 2026, and have not received a single shipment update or even so much as a tracking number. It has been almost a full month since I placed my order! Who does that?! Scammers exhibit this type of behavior.

I've reached out to customer service, and rather than offer a solution, they told me to just wait. I asked for a refund, they refused, and told me to again, wait. I don't know what twisted world they operate in, but in mine you can't take my money and then offer me no solution, no product, and no information. I will be filing a claim with my bank. They better hope that's all I do.

Update: April 20, 2026

I have emailed this company aggressively, demanding a refund. After about 10 emails, they are still REFUSING my refund! The latest email stated "your order is now being processed, and while we don't have a tracking number, we can not process your refund."

People need to be reporting this company to every Federal Fraud Organization possible. I will be filing a claim with my bank today.

Update#2:

Report submitted- April 20, 2026
I reported this fraudulent company to the FTC and FBI Internet Crime division. I encourage EVERYONE having a similar experience with these scammers to do the same.

Update #3:

April 20, 2026

Do you see, everyone? Do you see the fake empathy expressed in their response? I have received various versions of this SAME fake empathic response from their "customer support" department for the past 3 weeks. No real, tangible solution offered. Just fake apologies and more b.s. Lie #1 This is not how they normally operate- even though I have about 10 emails with proof that it is indeed how they operate. Lie #2 - This processing problem they are experiencing has never happened before - even though I've seen numerous reviews from other customers who have experienced this EXACT same situation.

When companies can behave this way unchecked, we have to start collectively checking them and hold them accountable. No lengthy response with empty apologies and fake sympathy for my predicament will ever trump real, actionable solutions. Solutions are what customers want, not EXCUSES! The solution in this case would be to give the customer a refund - but since they are scammers, a refund is never going to happen. Scammers will keep your money - BY ANY MEANS NECESSARY 💯

I placed two orders with you all! One on 4/7 for $98.54 which was order 98905 and one or 4/10 for $39.41 which was order 98974. The second order for $39 has been delivered however the first order for $98 has not even shipped and on your website it clearly says that it is preparing to ship. I reached out and you keep sending me tracking information for the SECOND order that I placed stating that this is the first order and it has been delivered. Even the link that you keep sending me is clearly for the second order not the first order and I have all of the screenshots and proof. I will report this for fraud in every way possible. This is horrible customer service!

The hair growth serum is great, it contains key ingredients to help the hair grow! Can’t wait to continue on my hair growth journey with this product :)

the amyla cosmetics hair oil is the best i’ve ever used. several months ago, my hair was very short, brittle, and just going through a lot. but after i found out about this oil and started using it my life changed. i recommend this oil to anyone looking to grow their hair!

The product and packaging 🥰I enjoyed the hassle free browsing and how they placed the right hair care regimen to multiple hair types.

I would give no stars if that was an option. I ordered from this company a month ago and received no product and no tracking number. Definitely got scammed.

Guarantee isn’t worth the paper it’s written on. I bought a curly hair set, it was expensive but I was persuaded by the money back guarantee. I used it for a few weeks and while the shampoo it ok, the hair products make my hair feel like straw and they don’t hold the curl. I have to either tie it up after day 1 or rewash and style (which I only usually do every 4 days) When I contacted customer services they said I had to use the products for 2 months to see results before they consider a return. This would involve me buying another set of products, which I am not willing to do When I’ve had such terrible results with the first batch. Would not recommend

Horrendous and questionably unprofessional customer service. I made one order costing over £80 and a second order straight after as it gave me a discount. I received my second order and not my first order. I have reached out to customer service on a number of back and forth emails now with no support at all. Instead I am being told my order was delivered on every email, However they keep referring to my second order and trying to be smart despite them sending me the link again for my lost order which clearly says ‘undelivered’. I have reached out to the courier service who’s policy is that I go back to the company that i purchased from and they must refund me or replace the items, then they claim back compensation for loss. The customer can not do this. I sent this company photos to show the delivery status of my order and even sent them the link they gave me. When I’m getting returned emails back this company has fraudulently amended my email and sent back that I emailed them saying my parcel was delivered! Why would I even bother if that’s the case! This company has not even offered to send a replacement, let alone refund my money. I’m so annoyed because I thought I was supporting a good company but here I am getting taken for a fool. Highly disappointing!

I had a subscription and they took my money out of my account on /02/17/2024 of $215.94 and I had not received the order and they refuse to resend the order or refund my money, it’s 04/10/2026 to date, I would like to file a civil suit against this company for theft, it’s something that they been doing to a lot of customers, any one with the information for the company, please let me know, don’t buy anything from them! They are scammers! A lot of there reviews are paid reviews! And I will go the extra mile to make sure i get justice for money that was stolen by Amyla cosmetics!

The Amyla curl products are by far the best I have ever used to bring back my natural curls. Work just as well for a next day curl refresh though I do dampen my hair first before I use the curl spray, cream then mousse. Deducted one star due to price of products and how much I have to use plus the wait time to receive as I am in the UK. If there is a shipping delay it has a massive impact on the wait time. Whilst the product is worth it, it’s can be a bit frustrating.

I’ve had my eye out on a product that can grow my hair and maintain good hair health! After checking out Amylacosmetics.com, I’m more than sure I’ve found the perfect regiment for my hair!!!! Can’t wait to try! I’m thinking “The Premium Set”!

I’ll be back with updates!