If I could give zero I would Ordered a mosquito repellent band back in march didn’t receive it what they do is send notification to the courier that they have despatched the item but they never do !... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I purchased an anti-snoring device and wasn’t sure what to expect, but it’s been a game changer. Delivery was prompt, packaging was neat, and the product itself is very well made. Customer support was... Näytä lisää
Excellent customer service and great quality products. I had a small issue with my order, and it was resolved quickly and professionally. It’s clear they care about their customers.
Absolutely scam, I paid for a shoulder heated support. The strap came but no charger to put in it. Cannot contact company. My banks going to apply charge back.
2,6
Välttävä
214 arvostelua
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Don't trust them, they are not the best price online
I bought a facial/body machine and a sauna blanket from Ammpoure but I found an identical product of both in Amazon less than half of the price. I feel deceived as its website did say "the best price online". I asked for refund of the excess payment. They asked me to return them (at my own cost of course). They said that the refund will be based on the condition of the return package. I found that it was too much trouble and costly. I have no time to go to the post office. Besides, I used the 2 items already and cannot guarantee the condition is up to their standard. I don't feel comfortable to return them. I think I would just forget about the overpayment, but would like to warn everyone that make sure you compare the price before you pay.
My complaint is: they SHOULDN'T SAY "The best price online"
5. kesäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ammpoure
Dear Rand
Hope you are well ?
I would like to let you know that even on Amazon you will find several suppliers of the same product with different prices. When we launched the product we were the most competitive. In due course of time obviously there are now new suppliers who enter the market and bring down the retail price. But the question is would you trust them ? We are here atleast responding to you.
Have a pleasant day ahead.
Team Ammpoure
Highly recommend
Highly recommend. After some initial order issues, things were smoothed out by their customer services and a replacement sent. Thank you very much!
1. kesäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ammpoure
Dear Charlotte
Many thanks for the lovely feedback.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
Very competitive price
Very competitive price, super fast delivery, parcel very well packaged, and overall a great company to buy from. Would happily recommend.
31. toukokuuta 2022
Product arrived well packed and works…
Product arrived well packed and works very well. Delivery time was 2.5 weeks, so OK but could have done with a delivery status report, a minor issue though.
30. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ammpoure
Dear Richard
Many thanks for the lovely feedback.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
“Great service and quick delivery by…
“Great service and quick delivery by Hermes UK tracking number: H01M8A0003714577 Happy to buy from this company again very great customer service”
26. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ammpoure
Dear Zachary
Many thanks for the lovely feedback.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
ORDER #21335
ORDER #21335
Fantastic product and very efficient service. I had to email the Customer Services Team who answered straight away and dealt with my query very efficiently. Highly recommends this company. I have been writing because I can see the differences in my tummy area the heat is Awesome. What are your expectations from the "ULTRASOUND CAVITATION MACHINES" that will be fulfilled!!! Trustworthy products from this company. It is my 2nd purchase.
20. toukokuuta 2022
Scam, do not buy
I think everyone should be aware not to buy any electrical items from here-or anything full stop. First of all the device didn't arrive on time. I paid for 4 days DPD fast delivery. It took over a week for me to receive the item.
I bought a fat cavitation device (handheld). The plug that was provided didn't work so i went out of my way to buy a replacement as i was eager to use the device. Upon buying a replacement plug, i didn't feel any heat from the device, the power would turn off every 5 seconds and today smoke started coming from the device. These products are scams and hazardous. Please do your research before ordering from them. Utterly appalling.
19. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ammpoure
Dear Ama,
We apologize for this experience.
Let me start by saying that we are not a scam. We have been in business for over 20 years. If there is any fault in the product we happily refund or replace items for our customers.
Please note that there are customers who have loved this product very much.
We do request you that before writing a comment here, you could have reached out to us, and we would have resolved the problem.
May I please have your order number ?
Many thanks
Team Ammpoure
Terrible product awful service ignored…
Terrible product awful service ignored 3 emails do not order from here. Very disappointed 😞
19. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ammpoure
Dear Lacie,
Here is the proof of our replies to you. For your recent email, please allow us some time to respond.
On Tue, May 17, 2022 at 2:50 PM Customer Support c.support@aspiradotrading.com wrote:
Dear Lacie
Our apologies.
May I please request you to see the video I have attached for instructions. Maybe a different mode will help ?
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
IMPORTANT - When you are writing to us please 'reply to' our previous email, so there is one chain of continuous messages between you and us, instead of you starting a new email - easy for you and us. ☺️
Also, please make sure that the subject line should have your Ammpoure order number.
© Ammpoure.com of Aspirado Trading Limited since 1999. or its affiliates. All rights reserved. Ammpoure.com, Gunnery Terrace London SE18 6SW + Industry City 67 35th St. Brooklyn. NY 11232
We appreciate and expect all our customers to be polite to our customer support team, we are here to help you in the best capacity possible. Thank you very much.
On Mon, May 16, 2022 at 2:22 PM lacie scott-jackson wrote:
Order number #20790
Hi i recieved my order a few days ago and to be totally honest I'm hugely disappointed with it I've tried it on all settings and feel absolutely nothing there's no feeling to it what so ever so I'm wondering how it actually helps with any problem as you can't feel a thing. I'd like my money back so if you can tell me how I go about doing this please
Many thanks lacie scott-jackson
“Why pay more when you can buy…
“Why pay more when you can buy exceptional style at very reasonable prices.”
18. toukokuuta 2022
Oma-aloitteinen arvostelu
You wont believe how bad they are. NO STARS.
After three months. About 20 emails to Ammpoure and PayPal. Too much stress and annoyance for an old man. I almost gave up a handful of times but I finally got my money back on the 16th May after filling in a review sent from them. I have all emails. The one dated 10th March is the best. Your return request is rejected. No reason.
I would say if things go right with an order then all's well. ANYTHING GOES WRONG THEN YOUR IN TROUBLE. I will never use this company or Aspirado Trading again.
16. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ammpoure
New update -
Dear William,
Please see below proof that you have written to us once only and we responded to you.
On Mon, May 16, 2022 at 6:52 AM Customer Support c.support@aspiradotrading.com wrote:
Dear William
Hope you are well ?
I can confirm that the order amount was refunded.
Take care
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
IMPORTANT - When you are writing to us please 'reply to' our previous email, so there is one chain of continuous messages between you and us, instead of you starting a new email - easy for you and us. ☺️
Also, please make sure that the subject line should have your Ammpoure order number.
© Ammpoure.com of Aspirado Trading Limited since 1999. or its affiliates. All rights reserved. Ammpoure.com, Gunnery Terrace London SE18 6SW + Industry City 67 35th St. Brooklyn. NY 11232
We appreciate and expect all our customers to be polite to our customer support team, we are here to help you in the best capacity possible. Thank you very much.
On Sat, May 14, 2022 at 8:54 AM Bill Harper wrote:
I returned the item a while ago and haven't received anything in my PayPal account. I sent the Item recorded delivery so have proof of this. Please tell me what is wrong now.
Regards
William Harper.
Dear William,
May I please get your order number ?
Please note we make refunds when we receive the product back with us. There can be a delay with the shipping company customers choose to return with.
We can't say for Paypal, that's a different business.
Have a pleasant day.
Team Ammpoure
Ordered a product on 30th April
Ordered a product on 30th April, it says 6 days for delivery yet my product is still in transit as of 16th may. Absolutely ridiculous.
16. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ammpoure
Dear Dillis,
Let me help you with this. May I please know your order number ?
Best wishes
Team Ammpoure
“What a helpful and prompt company will…
“What a helpful and prompt company will use them again in the future .”
14. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ammpoure
Dear Lisa
Many thanks for the lovely feedback.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
First time ordering
First time ordering. I would highly recommend this company. Fast delivery and website very easy to search through. A letter to say thank you for purchasing with the fastest Hermes UK - tracking number: H01M8A**03363534. What a lovely company! I thought the overall experience was fantastic! I certainly will be ordering again.
11. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ammpoure
Dear Oliver
Many thanks for the lovely feedback.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
“Such a nice guy
“Such a nice guy, with a lot of experience! Highly recommended.” I was wondering that they will delay as others do but they are the best their mail service is the best option to track the parcel. I have been tracking my order by DPD tracking number: 15505715571763 when my order was on the way.
29. huhtikuuta 2022
They were awesome and kept in contact…
They were awesome and kept in contact with me the entire process. Lovely behaviour with a fast reply and quick delivery not bad I found!!
26. huhtikuuta 2022
Oma-aloitteinen arvostelu
“Fast Delivery
“Fast Delivery. Quality of watch is good that's why 5 stars...”
26. huhtikuuta 2022
Oma-aloitteinen arvostelu
I did think that my order had gone…
I did think that my order had gone astray however it turned up and I am delighted with it.
19. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ammpoure
Dear Mrs C
Many thanks for the lovely feedback.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
“Fantastic product
“Fantastic product, well presented, speedy delivery and great service. Highly recommended.”
17. huhtikuuta 2022
Vastaus yritykseltä Ammpoure
Dear Kathleen
Many thanks for the lovely feedback.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
I am waiting for a parcel which has not…
I am waiting for a parcel which has not arrived it was ordered on the 5th April and said it was delivered on the 6th April and then it says dispatched on the 10th. Does not make any sense. I rang up the Royal mail and they said I have been given the wrong tracking number, total scam. He said they are a chinese company. I have tried finding there phone number from there address and the address with there name on it does not exist.
14. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ammpoure
Dear Marcia,
May I please get your order number, so I can help you better.
We are a London based business.
Best wishes
Team Ammpoure
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