Amazonprime Arvostelua 

The most incompetent imbecile drivers who need to be sacked in west London UB area, they think throwing items to the 'floor, without informing residents' is not breaching a legal contract. Disgusting, NO ONE SHOULD PAY FOR PRIME. Most of the time they don't even do next day deliveries and then if delivery occurs, it's left for thieves. Pathetic

USELESS AND EXPENSIVE SERVICE WITH LOADS OF ADS WHEN YOU WATCHING ANY FILM !!!!

Why when you charge £95 do you have to put on longer ads now???? I am pleased there is this platform to vent frustration when i feel that AMAZON do not really need to do this. No! I am paying enough to PRIME. Instead of the titles of the film you get 3 mins plus of adverts which in this case is just enough time to give me a chance to endorse the just above 1*rating you appear to be worth.

I just went to cancel my monthly subscription to Amazon Prime and I defo pressed end membership and they confirmed, its only because i went into my memberships to cancel crunchroll that I noticed that from today they were gonna charge me nearly 100 quid for a whole year!!! I checked my bank and it was pending, so I went to cancel and by default they have an option to cancel and above that an option to cancel and refund. Im lucky I was on it and the pending payment is gone. This is absolutely disgusting behaviour from a large company, it is absolutely 100% intentional, DO NOT SUPPORT AMAZON!!!

Just cancelled my prime subscription 2nd time this week Amazon has failed to deliver next day not fair to advertise next day delivery when you clearly have no intention of delivering on time sorry but I’m not going to pay for a service that you can’t provide plenty more places to shop

I'm beginning to wonder if paying for Amazon Prime is worth it.
More and more, next day delivery is postponed.
Subscriptions are forever being changed and any decent movies you have to pay extra for.
Starting to feel a little ripped off!

They advertise next day delivery for prime members, but more often than not....its a lot later.
On several occasions I've had to complain about the service, and how some of the couriers can not follow simple drop off instructions.
They also advertise next day delivery, but send it through Royal Mail.
Whats the point of paying for a prime service if they can not literally deliver.

Ads used to be much shorter, but now they are very long and annoying. Amazon should realize that shorter, more frequent ads are a much better solution for avoiding losing customers.

I resently purchased a lawnmower which was described as a new item. It was only that after I had made the payment that I tried to cancel the order I discovered that the item was second hand.
While they do publish customer reviews they are not displayed on the same page.
I wrote a review and just stated the facts they refused to publish because I criticised the service.
I had to bear the full cost of the return.
My main criticism is time it take to get a refund they operate an AI system which it not very helpful.I am still waiting for my refund.
I need to make a couple of large purchases but I have lost confidence in the service that I would expect.
The item was delivered back to the supplier on the 24th May and I have no communication from them or Amazon.

Worst delivery company I’ve ever experienced!!! Can’t decipher between number 1 & 7 always delivering to the wrong address , leaving parcels either on the road or chucked on the floor in public areas not even close to where the customer lives . Will be cancelling my prime membership & no longer shopping with Amazon .

Update now that's three parcels not coming next day that I've paid for !

So I pay prime and order something that should have come next Day but it suddenly changes overnight to the 1 st of April so 6 days in total

NEVER deliver when they say they will. What’s the point of paying for a service you don’t receive. You could say Amazon are giving misleading and or false information

I recently ordered an expensive item. I had a notification saying handed to resident. This was neither handed to myself or my housemate. Customer services were useless saying check the bins outside. I’m not sure if they’re aware but bins are not residents. I then found ripped up Amazon packaging with my name and address on it in the street. I fail to understand why the driver said handed to resident when he clearly left it in the front garden for someone to steal and Amazon seem completely disinterested in this.

I'm done with them. Awful reliability

Mostly good but lately prime next day delivery can take 2 to 3 days. Think it misleading something you order on prime changes after checkout to 3 days later. After all people have to pay for prime. The tv and movies part is really good though.

dico una stella perché il dito medio non si può mettere... ho disdetto l'abbonamento a prime perchè visti i disservizi, prendevo sempre meno cose on line e pertanto il costo dell'abbonamento non valeva la pena di essere pagato. L'altro giorno ho deciso di acquistare 2 articoli pagando le spese di spedizione e fin qui tutto bene, oggi dopo 5 giorni sarebbe dovuto arrivare il pacco e invece sorpresa!!! arriverà forse entro il 30 marzo, cioè dopo almeno 10 giorni...
avete perso credito, meglio andare in un negozio fisico piuttosto che regalare soldi a voi...

Ich find neben der ständigen Werbung auch die nicht deutsch sprechen Serien und Filme sehr nervig... ständig sind Filme oder Serien auf Spanisch oder Englisch und man kann bloß den Untertitel auf deutsch einstellen..das nervt mich tierisch

A very high number of movies and TV series sat behind a further pay wall (leaving not a lot actually free to watch) even after you pay for a subscription... and even with stuff that's been out for ages...good for deliveries, but had enough of needing to pay for movies and TV series on top of subscription and cancelled my prime membership because of that.

People winder why everybody uses firestick. Cant watch anything on this shite without back to back ads every 5 mins... but you can pay to not have them. Who are the real criminals . What a joke

Amazon Prime Video: don't bother.

The Prime app frequently restarts when used on the LG Smart TV, sometimes every few minutes. A message appears about needing to restart to free up space. The only (temporary) fix that I've found is to turn off the tv, unplug it, and then hold down the remote control power button and the tv's own power button for at least 30 seconds each. This usually fixes the problem for a couple of days (there might be one restart in that time). It's hardly ideal.

I've come across 100s, probably 1000s of people online complaining about this issue, going back years.

Amazon it seems couldn't give a damn.

Then there's such issues as the aspect ratio not displaying correctly on a series we're watching. It was okay for the first three episodes but now it's stretched badly as the black bars at the top and bottom have disappeared. I've checked and it's now the same on the three we have already watched. There's no way to manually correct it in the app and we can't even correct it on the TV itself because the option is greyed out (somebody idiot at Samsung clearly thought it was a good idea to allow streaming services to have control over this feature when they are in use)

Other issues include trailers playing for the wrong tv series or film, or playing in the wrong language. Often I've also come across descriptions of a film or tv series that was laughably incorrect (they must be using AI).

And then there's the subtitle issue. I paid for a French film that was supposed to have subtitles. The subtitles only appeared for about 1 and a half minutes - and before anyone had even spoken - and then they never came on again. I checked the reviews and found that at least two other people have complained about this as far back as 2024. I have tried it on two devices with the same problem. The issue is entirely with Amazon. I thought it would be a simple task to report this but no. I spent nearly TWO HOURS on chat with their supposed customer support staff being asked pointless and repetitive questions, being told that they were speaking with some mythical "tech engineers".

I was cut off three times and each time a new person supposedly reread the previous comments but it's like most of it clearly didn't sink in or they just didn't bother to read it properly.

My entire impression is of a customer service that has no interest in customers, their problems, or providing any kind of service beyond discouraging you from ever bothering them again.

This multinational corporation owned by one of the richest people on Earth would rather pay staff (probably crumbs) to fob customers off than do the slightest thing to actually fix real problems.

Don't bother with them.