Complete rubbish from China, jewellery is not hand made or metal, hardware painted plastic. Doesn’t represent the photos on their website! Silver jewellery had gold painted hardware, not stones but p... Näytä lisää
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Amandaoliverjewels
Kiitos kiinnostuksestasi Trustpilotia kohtaan. Valitettavasti arvostelun jättäminen täällä ei ole enää mahdollista, sillä yrityksen verkkosivut eivät ole enää käytössä. Jos haluat lisätietoja, ota meihin yhteyttä.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
This jewellery is nothing like the fake-advertised products. The company is based in HongKong not Australia. The items arrived eventually but are rubbish plastic items, they have gone straight to the... Näytä lisää
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Ordered some earrings that were advertised as hand crafted & from Sydney !! Was shipped from China & arrive a month later. Looked nothing at all like the product that was advertised. They do not do re... Näytä lisää
Amanda &Oliver Jewellery is not hand made, nor is it fine and dainty jewellery that you see on the website. I placed an order and received jewellery that looks similar to the pictures on the onli... Näytä lisää
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Absolute rubbish
Absolute rubbish. I ordered 3 pair of earrings and paid ‘on sale’ $135, and I think they all came from the $2 shop. Not one pair remotely resembled what was advertised. When I wanted to return, they wanted details as to why and wanted to send free replacements instead. This is a totally bogus business who do NOT handcraft jewellery using the finest materials. Caveat emptor!
13. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Hi Trish,
Thank you for sharing your feedback, and I’m truly sorry for the experience you’ve had. This is absolutely not what we want any of our customers to go through, and I completely understand your frustration.
We genuinely want to resolve this for you. We’ve tried searching for an order under your name so we could reach out directly, but unfortunately, we weren’t able to find any order associated with it.
Please allow us to help you get this sorted, if you could share your order number or the name and email used at checkout, we’ll be able to look into the issue immediately and make sure it’s properly handled for you.
Again, I’m very sorry for the disappointment this has caused, and we’re here to make things right.
Warm regards,
Amanda Oliver Jewels Team
They don't reply to messages
They don't reply to messages. Don't buy from them.
13. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Hi Dali,
Thank you for your feedback. I’m truly sorry if it felt like your messages weren’t being responded to — that’s never the experience we want anyone to have.
I do want to gently clarify that we do respond to all customer messages, and we’re always here to help. It’s possible that something went wrong with the delivery of the previous emails, and I sincerely apologize if that was the case.
If you can please send us another message at info@amandaoliverjewels.com
, we will be more than happy to assist you right away and make sure you’re properly taken care of.
Again, I’m very sorry for any inconvenience this has caused, and we’re here to help in any way we can.
Warm regards,
Amanda Oliver Jewels Team
Exceptional quality and customer service.
Quality of jewellery is exceptional. I’ve bought 4 pieces and each one was better than expected. Customer service prompt, attentive and most importantly they follow through. Would happily purchase again.
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you loved all four pieces and that the quality exceeded your expectations ✨
It means a lot to us that our customer service stood out as prompt, attentive, and reliable following through is something we truly value. We really appreciate your trust and support, and we’d be more than happy to welcome you back anytime.
— Amanda Jewelry Support Team 💛
Beautiful ring
Beautiful ring but a little too big for me. The customer service was very sweet.
18. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Thank you so much for your kind review! We’re so happy to hear you love the ring, and we really appreciate your lovely words about our customer service 💛
If the size isn’t quite right, please don’t hesitate to reach out — we’d be more than happy to help with sizing options or see what we can do to make it a perfect fit for you.
— Amanda Jewelry Support Team ✨
SCAM store
SCAM store - all images on their website are fake. I purchased three products that looked beautiful on their website, but what I received were three very cheap, fake looking items, clearly not the same pieces in the photographs. Same products using the same images are for sale on Temu. So disappointed, and no refund.
15. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Hi Sam,
Thank you for sharing your feedback, and I’m truly sorry for the disappointing experience you’ve had. This is absolutely not the impression we ever want to leave, and I completely understand how upsetting it must have been to feel that the items didn’t match what you expected.
We really do want to fix this for you. We’ve seen your review, and we take it very seriously. To help you properly and resolve this as quickly as possible, we’d like to verify your order details so we can look into what happened and provide the best possible solution.
Please send us an email with your order number and the name used at checkout, and we’ll be here to assist you with everything you need. I’m truly sorry for your experience, but we’re committed to making things right for you.
Warm regards,
Amanda Oliver Jewels Team
I got $3 earrings for $40
I got $3 earrings for $40. Very poor quality. Seem to advertise under a bunch of different names. Total waste of money.
10. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Hi Denise,
Thank you for the honest feedback, and I’m truly sorry to hear how disappointed you were with the earrings that’s never the experience we want for our customers.
We’ve reviewed your message, and I sincerely apologize if the options we previously offered were not what you were hoping for. We’ve also sent you a follow-up email just now, as we want to make sure we resolve this properly for you.
I completely understand how frustrating it is when an item doesn’t meet your expectations, and I’m very sorry this wasn’t what you anticipated. Please rest assured we’re here to help and will do our best to make this right.
Warm regards,
Amanda Oliver Jewels Team
SCAMMERS!!!!!!!!
SCAMMERS!!!!!!!!! Do not buy from them. Total lies. Different pictures and sob story than when I bought my rubbish jewellery but same lies! The quality is terrible. Obviously ripped off a decent jewellers designs. Disgraceful. STAY AWAY!!!!!
8. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
We’re very sorry to see this review and the distress expressed here. We take concerns like this seriously.
After checking our records, we’re currently unable to locate an order under the details available to us, and we haven’t been able to match this review to an email or purchase in our system. It’s possible the order was placed under a different name or email address.
We genuinely want to help and resolve any legitimate issue. Please reach out to us directly via email with your order number or the email used at checkout so we can investigate this properly and assist you as soon as possible.
We value transparency and fairness, and we hope to have the opportunity to look into this for you.
— Amanda Jewelry Support Team
Update
Not exactly what I was hoping for, currently dealing with customer service team
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Hi Rachael,
We’re really sorry to hear you feel this way, and we completely understand how disappointing this must be. We just wanted to clarify that we did reply to your email on November 7 to help sort things out, but we never received a response back from you.
We’ve now sent another email to the same address so we can resolve this for you as quickly as possible. Please check your inbox (and spam/junk folder just in case) — we’re here and ready to fix this with you.
Again, our sincere apologies for the inconvenience. We’re always happy to help when we’re able to reach you.
Website only registered in August 2025
Website only registered in August 2025. Scam indicator for sure
6. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Hi Barb,
Thanks for taking the time to share your concern. We just want to clarify that we don’t scam anyone, and the claim about our website being registered only in August 2025 isn’t accurate — some domain-check tools can show incomplete or outdated info, which can be confusing.
We also weren’t able to find any details under your name or message so far. If you did place an order, please share your name, email, or order number so we can look it up and help you properly. We’re always happy to sort things out for real customers.
Thanks again for reaching out — we’re here to help whenever you’re ready.
An absolute scam
An absolute scam. Jewellery is a knock off of someone else’s hard work. Fake, plastic and poor quality materials. So angry at myself for being scammed by this website. Spent $120. Beware. DO NOT BUY. Have emailed the “company “ asking for a refund. Highly doubt anything will come of it. Last time I buy jewellery online.
6. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Hi Katie, could you please double-check that you placed your order with our company? We absolutely don’t sell poor-quality items, and we’re unable to find your name in our system. Could you send an email to info@amandaoliverjewels.com so we can verify your order? Thank you!
Absolutely do not purchase
Absolutely do not purchase. Tarnished hooks within 2 weeks. Poor quality
3. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Hi Lynette,
So sorry to hear that, honestly, we don’t get this very often, and I completely understand how frustrating it must be when something doesn’t hold up as expected. That’s definitely not what we want for our customers.
We’ve sent you an email so we can sort this out directly and make it right for you. Please have a look when you can, we’ll take care of this as soon as possible.
Thanks for letting us know, and again, I’m really sorry for the trouble.
I got totally scammed
I got totally scammed. I bought 4 pairs of earrings and they were plastic crap. Definitely not what was shown in the photos. I’ve had an expensive lesson. I wish I had done my research and won’t be buying jewellery online again.
30. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Hi Renae,
I completely get how let down you must’ve felt, it’s really disappointing when something arrives and it’s not at all what you were expecting. That’s not the kind of experience we ever want for anyone, and I truly wish this had gone differently for you.
We’ve sent you an email so we can talk directly and get this sorted out properly. We really do want to make things right.
Thank you for taking the time to let us know what happened. Feedback like yours genuinely helps us see where we can do better.
Amanda Oliver Jewels Scam
Hello - do not order, it's a total scam!
I am so disappointed with the order I have received.
The jewellery sent is nothing like the quality represented on the website. this is not handcrafted (not gold plated or even plated... just Cheap, poor substitutions for the pictures online. They send costume jewellery/ literally the quality of a show bag junk! My jewellery order was first delayed in shipping time, (because it came from China instead /watched on tracker...) the package and items are not what I ordered either, the proportions, texture, colours, stones, details, designs are not the same as pictures online.
On website the items look good, I expect they have stolen images from an actual jeweller they then are getting cheap copies made. As clearly the items sent are bad copies, the sizes were so giant, even though I measured using their guides. I have been sent mass produced items, the stones are plastic, not set in well not stones of Zirconia and Crystal? they are not sunken into settings, gold bands are thicker and the quality is poor - the gold parts are painted in yellow colour! The proportions in the design are different to the images online/ square stones are rectangular stones. Edges are sharp and even the earring clasps were backwards, not closing.
Hope - Inlaid Crystal Gold Ring Set × 1
T (US 10)$39.95
Lily - Vintage Gold & Zirconia Ring Set × 1
T (US 10)$39.95
Ocean - Vintage Blue Crystal Ring Set × 1
T (US 10)$34.95
I requested a full refund and they instead sent me more jewellery, all of which was the same poor quality and again nothing like the photos online / false advertising .
no refund was given.
SCAM - don't waste your money.
18. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Hi Sarah,
I can imagine how disappointing this must have been. That’s definitely not the kind of impression we want to leave, and I completely understand how frustrating it is when what arrives doesn’t match what you expected.
We genuinely want to make this right for you. We had a look through our system but couldn’t find any order or email under your name could you please send us an email with your order details? Once we have that, we’ll personally review your case and make sure it’s handled properly.
Thank you for taking the time to share your feedback, it really helps us see where we can do better. I’m truly sorry again for the disappointment, and we appreciate the chance to fix this for you.
Rings are rubbish and cheap!
Rings are rubbish and cheap! Whatever they have advertised is NOT what you get. I ordered a "gemstone" reflection ring and get one that looks like something a small child might wear - including a cheap and plastic "stone" they insist matches what is on their website. Buyer beware!
EDIT: What a poor response saying I am not in their system. I have email correspondences from your customer service dating back to September 21. Not only is the response a lie but an offer for a replacement of the item another poor experience because they sent the EXACT same crap (when I said I was fine to replace with a different model). In the end I accepted a small refund just to end this nightmare.
19. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Hi Mario,
We appreciate the feedback, however, we’ve checked our system but couldn’t locate any order or email under your name. Could you please send us an email? Once we receive your details, we’ll review everything carefully and make sure it’s properly resolved for you.
Please know that we take this seriously and will do everything we can to make it right.
All but a scam
I finally received my jewelry today, nearly 4 weeks after purchasing. The website looks and feels Australian, and with promises that the items are posted “within” Australia I fell for this trick. Alas, it’s another Chinese site with everything sent from China. It’s not a closing-down sale, as the website claims. And the pieces are not what they claim to be. I thought I was buying real freshwater pearls set in gold-plated metal. All I got was plastic. They look so cheap and nasty I’m too embarrassed to wear them out. The sad part was I paid about $50 for each item, thinking it was a heavily-reduced price due to this supposed closing-down sale. Now I really regret my purchase.
8. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Hi Ascha,
This isn’t a common experience for our customers, and we sincerely apologize that you had to go through it.
We had a look through our system but couldn’t find any order or email under your name. Could you please send us an email or reply with your order details? Once we have that, we’ll personally review your case and work to get this sorted as quickly as possible.
Thank you for sharing your feedback! It genuinely helps us understand where we can do better.
Scam website - do not buy from here!
The products sold by this website are worthless - they are nothing like the jewellery shown on the website, being made from cheap metal and essentially painted in different colors to reflect different types of "metal".
No refunds are offered, and the return process is unnecessarily complex and expensive, so as to discourage you from returning the item. At best, you'll receive a partial refund and still be left with cheap junk. Avoid at all costs!
1. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Amandaoliverjewels
Hi Aislinn,
We’re truly sorry to hear about your experience and how disappointed you felt with your order. That’s absolutely not the kind of impression we want to leave, and we sincerely apologize for the frustration this has caused.
We’ve checked our system and couldn’t find any order placed under your name, so we’ve also sent you an email to follow up directly. If you could please reply to that email or send us a message with your order details, we’ll make sure this is handled properly and fairly.
We genuinely value your feedback, it helps us identify where we need to improve. Please rest assured that we’ll do our best to make this right and ensure no customer goes through a similar experience again.
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