Alpinewearshop Arvostelua 

never received items and customer service and support does not respond. Please do not fall for their scam!

ONLINE SCAM... No product delivered!!
I ordered glasses from Alpine Wear over one month ago and never received anything. I contacted the company several times by email and received no response.
The payment was taken immediately, but there has been no shipping confirmation, no tracking, and no customer support. Because of this, I suspected it's online scam.
I strongly advise others to be very careful before ordering from this website. My experience has been a complete loss of money and time.
If the company is legitimate, they should respond and resolve customer complaints. Until then, I cannot recommend this business to anyone.

Lying m'fers sent me a pair of standard +4.00 reading glasses instead of the supposed "multifocal" glasses. Total B.S. scam. They're ripping off people left and right. Web Warriors...we need to go after them hard and shut them down...

I ordered glasses back end of last year and still waiting for them. I received an email from " Michael" thanking for the order and I asked him where are they and I'm still waiting for a reply. You can't track an order so why offer it?

Should have checked TrustPilot. Not only are the AlpineWear glasses a total scam - they do not work at all, Not close to what the website said. Zero responces from the customer service email to request a refund. So that is a scam also. And even all the good reviews of the glasses on their website will be fake too now I see these bad reviews on Trust pilot. Karma will get Alpinewear - thieves. No other word to describe them.

Ordered a pair of "VisionSync Multifocal Glasses + Gift [Adaptive Technology]" for €30.
Received a cheap pair of +3.50 reading glasses. The frame feels very cheap and the lenses were cheap plastic with the corner of one of them having what appears to be melted plastic. Nothing multifocal and no "gift" - They have gone straight to the bin/wastebasket. PLEASE do not fall for their ridiculous claims - this is definitely a scam - I wish Trustpilot had the option of giving this company ZERO stars.

Complete scam, cheap plastic magnifying readers. Don't be stupid like me! 😕

Very bad, waited 3 weeks for a 4-7 day delivery expectation. Told I would receive a refund because I had to go and buy a pair of these glasses elsewhere, whilst waiting for my delivery from Alpinewear to arrive.
Refund of £29.00 apparently processed on 22/12/25 told 5/10 working days for refund to process. As of today 12/01/2026, still no refund ,or any response from Alpinewear.
I wouldn't touch them with a Barge Pole !!!

Stupid to buy from them, believed their YouTube advertising around glasses that adjusted to your prescription, shops has released it was all rubbish. Avoid this website, it is a ripoff.

Never buy glasses from Alpine Wear: they're fake. The company's advert was professional and impressive, and its claims for its glasses wear were convincing. They delivered a useless product (eye glasses), in flimsy packaging, and have never addressed my request for a refund, and their email address for raising disputes on orders does not respond at all, ever (not even an auto response). A complete waste of €29.90. I think the company is fraudulent and sends fake products simply to delay any chance of complaints or refund requests.

Details below:

The delivered glasses looked nothing like the quality versions shown in the ad. Instead, they were made out of the cheapest, flimsiest plastic, and the "lenses" were a joke - with zero visibility despite the company's claims that its lenses were designed for easy vision.

This is the worst experience I have ever had in purchasing product online. Shipping took longer time to deliver the product. The product are like baby toys. It is truly a scam! Poor customer service, product return and refund is horrible and ugly.

Its a scam do not entertain

I sure wish I had read this previously and saved myself the disappointment. I’ve not received an update other than my order has shipped. This place is a joke and scam in my opinion. I have filed a charge back.

This is a scam. Ordered these 13th december, and they kept moving the goalposts ie saying ... delivery due today... delivery in 35 days, delivery due from local (5 mins away) office.. delivery 35 days etc etc
Paypal refunded.. these people are scammers

I just received the reading glasses. Cheap plastic and absolutely useless. The ones you find at Home Bargains for 2.00 pounds are a million times better. I am still waiting for a reply for the return instructions.

If I could give a negative star, I would.
Totaly scam. The glasses are nothing like what they promise; the quality is extremely poor, and they are not at all multifocal.

If I could give minus 10star rating I would. The product is a trash compared to what was advertised. I got the order yesterday after about 1month with their shipment tracking no longer working and no response after series of communication.
Please save yourself trouble and stay away from them.

Ordered glasses they reckon they were delivered and I signed for them but I did not receive or sign for them. I have tried to contact them they told me to contact freight company but freight company do not reply to my messages and Alpine are not willing to help

Complete scam. They will send you a one dollar specs after charging $50. Please do not buy anything from their Site

This company Alpine Glasses product is shockingly cheap u can buy better from a Chinese shop for 5€.
My Glasses didn't even come with a case or box .
The came stuffed into a jiffy bag.
Absolutely disgusting.
Avoid the the plague.