I've made 2 purchases with Super Alphago and both time have been no hassle and great transactions. The products are awesome quality and more affirdable than other retailers. I love the home gym I have... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent customer service. We got some gym mats but they didn't end up working out for our circumstances so we returned them to the Gold Coast shop (in basically new condition) and my Paypal payment... Näytä lisää
Yritys on vastannut
Product is great and was easy to assemble wiith clear instructions. I experienced some issues with the freight company, however, staff from Super Alphago got straight onto it, resolving the issue in... Näytä lisää
Yritys on vastannut
Very good equipment but get charged 2 delivery fees as they deliver to a depot in your state then get charged another delivery fee
Yrityksen tiedot
Yrityksen kirjoittama
"Alphago" is a reference to the popular board game Go, which requires a high level of mental focus and strategic thinking, similar to the discipline and focus required for a successful fitness routine. "SuperAlphago" is designed to evoke a sense of strength, power and excellence. We specialise in providing high quality fitness equipment at an affordable price for customers who value both value for money and convenience.
Yhteystiedot
Unit 3 /99-101 Spencer Rd, Carrara QLD 4211, 4211, Carrara, Australia
- 0755783197
- superalphagogc@gmail.com
- alphagofitness.com.au
4,6
Erinomainen
101 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent value, excellent service.
I purchased a recumbent bicycle and found the staff in both venues to be helpful, friendly and efficient. I paid an extremely good price for the bike and am looking forward to getting it set up.
Thanks
28. kesäkuuta 2022
Vastaus yritykseltä Super Alphago
We appreciate that you're happy with our customer service, Jenny. Hope you'll enjoy our product, and get healthier.
Have a great day.
Still haven’t received it
26. kesäkuuta 2022
Vastaus yritykseltä Super Alphago
Hi Rowan, thanks for your review.
As per the delivery tracking info, this order was placed on 19th June, Sunday, then the parcel was dispatched the next day. It was expected to arrive in 5-7 business days, and eventually was received on 27th June, Monday. Thanks again for confirming on the phone yesterday that you had received the parcel.
If you have any other questions, or need further assistance, please feel free to let us know. We'd love to help!
Great product and price
Great product and price. Very happy with the machine. Delivered to home on time, and despite it appearing easy (but some time 4 hours) to assemble, took the option of an air tasker to assemble. Now I can get straight into using it. Recommend SuperAlphago! Thanks.
22. kesäkuuta 2022
Vastaus yritykseltä Super Alphago
Appreciate your great review, Bruce. Looking forward to your next purchase if you need any attachments as well.
You have a great afternoon.
Everything I ordered came as shown…
Everything I ordered came as shown online bar one weight that was missing, I contacted them about it and they sent the missing weight promptly. Great customer service!
22. kesäkuuta 2022
Vastaus yritykseltä Super Alphago
Thanks very much for your precious review. Welcome to let us know if you need any further assistance in the future, for we are always here to help.
You have a great day!
Great Quality Product
Great Quality Product. Hassle free transaction and delivery was extremely fast. Thank you. Will Purchase again.
6. kesäkuuta 2022
Vastaus yritykseltä Super Alphago
Hi Teresa,
Your review of the square squat rack is appreciated. Our goal is to provide quality products at the best price as well as efficient delivery to benefit our customers.
If you have any questions or need any information for your next purchase, welcome to chat with us at www.alphagofitness.com.au. We're always happy to help.
You have a good one.
Christie - Super Alphago
Vastaus yritykseltä Super Alphago
Hi David, thanks very much for sharing your review. We're happy that you like the inversion table.
If there's anything that we can assist with in the future, please feel free to let us know.
You have a lovely day.
I only gave a 3 star rating as the bar…
I only gave a 3 star rating as the bar is too small for the weight frame, Someone should have told me it’s not the right bar for the frame
16. huhtikuuta 2022
Vastaus yritykseltä Super Alphago
Hi John,
Thank you for purchasing with us.
Sorry for the inconvenience. As we have all the dimensions in our website, we didn't know you wanted to pack them up. Our customer service would contact you and provide some help.
If there's anything else that we can assist, please feel free to get back to us.
Kind Regards
Amy - Super Alphago
Power Cage Squat Rack. Incline Decline Bench
Brought the Power Cage Squat Rack.
Very sold well finished unit. Would buy again.
Dispatch was prompt but delivery company was a bit slow ( maybe due to Covid)
Also purchased Incline Decline Bench Press. It’s a quality finished unit also.
Could have a more stable base but they all appear to be the same design.
16. huhtikuuta 2022
Vastaus yritykseltä Super Alphago
Thank you so much for the great review and for your continued support.
We appreciate your understanding and patience. We take pride in providing great products and the best customer service experience. We hope to see you again in the near future.
Stay strong
recommended by a friend
recommended by a friend, he was right
11. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Alphago
Thank you so much for the great review and for your continued support.
Great products and the best customer service experience are what we take pride in. We are more than happy to do it again for you in the near future.
Thank you and stay strong
Awesome company
Awesome company, very fast posting and products exactly as I imagined all in perfect New condition. Happy to purchase from them again in future. Thank you!
10. huhtikuuta 2022
Vastaus yritykseltä Super Alphago
Thank you so much for the great review and for your support.
Our customers deserve nothing but the best customer service experience and great products. That is our goal. We are more than happy to help you again in the near future.
Best place to deal with no fuss
Best place to deal with no fuss, I went to pick up my order and the guys at the shop couldn’t do enough for me, very satisfied
10. huhtikuuta 2022
Vastaus yritykseltä Super Alphago
Thank you so much for the great review and for your support.
Great products, great deals, and the best customer service experience are what our customers deserve. We are more than glad to do it again for you in the near future.
Thank you and stay strong,
Vastaus yritykseltä Super Alphago
Thanks for the awesome review! We work hard to meet expectations like yours.Come back and see us soon. Cheers!
Very friendly staff
Very friendly staff, patient and helpful.
Happy with the service in store
9. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Alphago
Thank you so much for your kind words, Christie. We really appreciate you taking the time out to share your experience with us, Hope see you soon!
I was sent the wrong tracking number…
I was sent the wrong tracking number and was laughed at when I was told that my package had been delivered when it hadn’t
9. huhtikuuta 2022
Vastaus yritykseltä Super Alphago
Hi Brian,
Thank you for purchasing with us.
We are sorry for the inconvenience caused by sending incorrect tracking number, and didn't find out until you contacted us. As we wanted to give our customer a smile service, we're afraid you misunderstand us. We will never laugh at our customers at any time.
If there's anything else that we can assist, please feel free to get back to us.
Kind Regards
Amy - Super Alphago
Trustpilot-kokemus
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Tutustu Trustpilotin arviointiprosessiin.
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Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.