Ordered a Padel racket on the Tuesday for a game on the Thursday (which I thought would be a bit tight timing wise) and it arrived on the Wednesday. Nicely packaged, best price around by a long-shot –... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very concerning customer service. My simple warranty return was ignored twice by email, so I had to call to get an answer. I was then told that the warranty claim would likely be refused befo... Näytä lisää
First Class. Ordered 2 x Prince tour rackets for an unbelievable price. Managed to change my order with no fuss at all. I received a call from Logan a day or so before delivery to discuss strings. Log... Näytä lisää
Bought my second racket here. Speedy delivery, and customer service was quick to respond to an enquiry and resolve it fairly with a win-win outcome. Great support as always.
Yrityksen tiedot
Yrityksen kirjoittama
The UK's leading online tennis shop, we are proud to be an independent business run by tennis experts. Enjoy free next working day delivery and string upgrade offers! All enquiries contact: help@allthingstennis.co.uk number - 0330 133 1378 We have stores in Windsor and London if you'd like to visit us!
Yhteystiedot
Windsor Lawn Tennis Club, SL4 5FW, Windsor, Yhdistynyt kuningaskunta
- 0330 133 1378
- orders@allthingstennis.co.uk
- allthingstennis.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 52 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Best tennis shop in the uk
Second time ordering from here and blown away with how quick delivery is. Amazing selection of high end products which you cant go wrong with. Defo will be ordering more !

Vastaus yritykseltä All Things Tennis
No response from company regarding returned defective tennis shoes
My husband's tennis shoes broke shortly after purchase. We returned them as advised by the ATT's customer service agent but have heard nothing since despite numerous follow up emails and telephone calls which are never answered. They were returned in early June.
Considering options of reclaiming our money.

Vastaus yritykseltä All Things Tennis
Racket Arrived Damaged, no communication. Awful Service
I am extremely disappointed with both the product and the customer service.
I ordered a tennis racket from ATT, which arrived damaged with a noticeable chip. I contacted customer support twice, through both their help service and support email, and have received absolutely no response.
I would not recommend buying from this company, and I certainly won't be using them again.
Very Satisfied from All Things Tennis
+ Great selection of tennis and padel equipment
+ Great prices
+ Great delivery times
5 weeks no delivery, no communication
If I could give 0 stars, I would. 5 weeks, no delivery, and virtually no communication.
I ordered on 14th June (delivery promised by 18th June). I sent chaser emails on 27 Jun, 1 Jul, 3 Jul, 7 Jul, 10 Jul, and 15 Jul. The only reply I got (3 Jul) said part of my order was out of stock, yet the item is still listed as available on their website. Nothing since. No reply to any questions.
5 weeks on, still no delivery and no explanation. Appalling service.
Great speedy service
Great speedy service, friendly staff
Thanks
Excellent service!
Brilliant service
Brilliant service: ordered mid afternoon, goods arrived mid morning the next day.
Excellent.
Fantastic retailer
Very quick and efficient service. I would definitely recommend 👌👌
Professional Company
Really impressed with this Company. Order arrived promptly, well packaged and the products are great. Prices are competitive too which is a bonus . All in all a good experience buying from this company and one I wouldn’t hesitate to repeat.
Have used ATT many times and they…
Have used ATT many times and they always offer a really good service. I was after a particular adidas t shirt and found that they stocked the one I wanted. Realiable and trust worthy plus there's always the added benefit of viewing many of their videos on you tube if your interested in a particular product. Would highly recommend.
My parcel was delivered to the wrong…
My parcel was delivered to the wrong location. Have been unable to contact the store since this happened.
Excellent service
Very quick delivery, well priced and flawless.
Great rackets and fast shipping.
Great rackets and fast shipping.
Very pleased with the paddle racquet I…
Very pleased with the paddle racquet I ordered. Delivered promptly and very well packaged. Great price and good quality. Will definitely order off this company again.
NB.
Great service
I ordered a padel racket and accessories for next-day delivery so I could use them the same day. They arrived on time in good condition and the competitive pricing (in fact the cheapest online for the racket I bought) was a bonus.
Fantastic service
Fantastic service, super quick delivery. Great looking Padel Bag with lots of great functionality 😊
Seemless buying experience
Very easy to navigate website, and incredibly speedy delivery!
This place is always my first check for…
This place is always my first check for my tennis gear. I always find what I want in stock and the shipping is lightning fast

Vastaus yritykseltä All Things Tennis
No racket, no refund and no response
No racket, no refund and completely ignoring emails and not responding.
Would not use again. Charge back activated.
****Update:*****
After I posted this review, you responded on Trustpilot within 18 hours. While you have responded publicly here, my original four emails, sent over a week ago, remain unanswered.
The issue is not the Trustpilot response; it is the lack of response to my emails and the poor communication throughout this process. Customers should not have to leave a public review to receive a response to their enquiries.
As a result, I have initiated a chargeback. When a customer purchases goods, they should reasonably expect those goods to be delivered and to receive appropriate customer support if issues arise. Unfortunately, neither was provided in this case.

Vastaus yritykseltä All Things Tennis
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