Allround365 Arvostelua 

I booked Horley Plumbers, which must be a front for ALLROUND365, because it seemed as though they were a local firm. They wanted £120 +VAT upfront. The siphon on my toilet had broken and I wanted it repaired or replaced. The so called plumber came at least two and a half hours late. He was here for about twenty minutes, but didn't seem to know what he was doing. He was totally incompetant and achieved nothing whilst here. Since then I phoned several times, but was fobbed of and nothing was done and nobody called . Absolutely useless. Not a company to do business with.

I was so pleased with this service! Called in the morning had an electrician by the afternoon. They ask you to pay via bank transfer which I did and got a confirmation within 5 mins. Staff on the phone couldn’t have been more helpful. I would 100 percent use them again. The electrician was really polite and funny and their rates were more than reasonable. Single mum here so often workmen try and rip me off so was nice not to have to deal with that!

I ended up not using them due to the reviews - thankyou so much everyone !

Shady on the phone - asked for immediate transfer of money before coming out to look at an electrical problem and then 120pounds per hour thereafter ....this made me suspicious. Looking at the positive reviews on trust pilot most of them have been posted on the 24th and 25th November ....this suggests these are fake reviews.

AVOID

Booked through a company called Woolwich Electricians, which must be a front for AllRound365. They asked for a bank transfer in advance, which was unusual. Ended up having truly the most awful experience I ever had with a tradesperson, who arrived disgruntled, at the wrong time, did not address the issue and ended up screaming in my face when I mentioned that the electrical fault has not been addressed at all. Will never book them again.

They fitted a new kitchen tap. It was leaking within 12 hours. They failed to come and fix it (twice).

Repeated failures to call back to address an issue that they hadn't resolved, even though it affected the wellbeing of very old people living alone.

Ricky "Honour" (that's a joke) and Rachel charged us £126 as an upfront payment to reinstall some window blinds. Their "handyman" turned up and made a rather strange suggestion about screwing the blinds to the ceiling, when we have deep recessed windows?!? He left, then Ricky rang me with an extortionate quote of over £700!?! I rang a local guy and he said it should be £150 max for the whole job. I asked Ricky if their man could put up some pictures for me instead, so we would at least get something for the £126 but we haven't heard back from them since! TOTAL RIP OFF. I have reported this company and I suggest YOU GIVE THEM A WIDE BERTH. It makes me very sad that people behave like this. I wish I had followed my gut and not paid the upfront fee! And I should have checked the reviews which are nearly all the same script... I think the positive reviews are MADE UP. I hope they get their comeuppance!

Skilled work and a job well done. Securely fitted a wood hand rail for a 3metre long stairway. Discussed what was required, part payment in advance. Very pleased with outcome.

They are a bunch of liars - please never use them. They take money upfront and then promise to do what you ask and then never deliver. You have to constantly chase them for answers. They are the worst company ever

I contacted this company regarding recurrent toilet blockage. I was asked to pay £150 up front for an estimate. The visit was brief and two months later despite numerous phone calls and promises to chase the plumber for a report I have received no report or estimate regarding remedial works. I strongly advise to avoid this company, they are unreliable and unhelpful.

DO NOT USE THIS COMPANY!
I spent £700 and I still have the same issue with my boiler. When you call them they always say they would call back but they never do! Awful company - stay away form them!

Awful. Don’t show up on time. Boiler “engineer” reeked. Didn’t finish the job. Didn’t come back. Pick someone else.

AWFUL. I asked for the service measuring curtains and advising on what curtain rail would be appropriate as offered on their website. Engineer arrived about 2 hours late and promised to send details. 10 days later after a lot of badgering of the people on the phones I was sent a scan of handwritten scrawls on some lined paper and nothing about the rail!!

Wish I had listened to my bank about not paying these guys £138 upfront - I lost my £138 - DO NOT GO NEAR them - unprofessional cowboys

Brilliant service thank you Ricky, Jo and Rachel for being at the helm.

I needed to replace glass to a double glazed window following a burglary. I phoned Allround 365. I received great customer service from both Racheal and Ricky. They offered clear information about the process and how to proceed. They also responded very quickly to my request keeping to appointment times. I would definitely use this company again. Thank you.

As bad as possible. I’ve not even got a quote and been charged £180. The ‘local’ website said no call out charge and free quotes. I was unknowingly diverted to Allround365. I booked the appointment for my repair and was asked to pay £180 to confirm the booking. My antenna should have gone up. A week later, I’ve had a 15 minute visit - a day later than scheduled - and no quote for the work. They say they ‘can’t’ give me a refund as the £180 was an hourly charge for 1 hour minimum - coming to look at the job -and they can only apologise that I misunderstood! Whilst I was on the telephone asking to speak to the manager, I could hear someone taking a call from another dissatisfied customer, also seeking their money back.

Very disappointing experience.

An engineer came out and spent around 10 minutes inspecting my boiler, then charged me £154 just to tell me that a part needed replacing. No repair was actually carried out.

I was told I would receive a call or email with the next steps, but nobody contacted me, even after I chased this up.

When I eventually received the quote, I was told the diverter valve alone would cost £420, plus £300 for labour. After checking, the real market price for this part is significantly lower 50-80 £ which makes the quote feel excessively inflated.

Poor communication and very poor value for money. I would not use this company again.

Expensive, unreliable, unresponsive and all round terrible service!

Very unimpressed with this company.
I asked for an electrician as my elderly parents' relatively new washing machine had stopped working mid-wash and no lights were seen on machine. AllRound365's electrician came and said the power was working fine and to get machine replaced under warranty. It subsequently transpired when I got a washing machine engineer under the warranty to inspect it, that the machine plug had just worked loose from the extension cable, and was half-in, half-out; there was absolutely nothing wrong with machine. Crucially, leaving plug half-plugged in was a safety hazard, as it can overheat causing fire, yet AllRound365's electrician had not even checked where the machine was plugged in, to see if it was safe. So AllRound365 had charged £156 for my elderly parents, left them in a potentially unsafe situation, and told them incorrectly that washing machine needed replacing - all because their engineer didn't take the time to check if it was plugged in properly.