All My Sons Moving & Storage Arvostelua 2 003

I wish I could give zero stars. This was one of the worst service experiences I’ve ever had—with a moving company or otherwise.

All My Sons quoted me 3–4 hours for a simple local move, then dragged it out to nearly 8 hours with no urgency, constant phone use, and a complete disregard for the detailed move plan I provided. They used no protective materials—no floor runners, no padding—despite this being standard practice for other customers. My brand-new townhome was damaged, and over $1,000 in household items were broken due to their carelessness.

To make it worse, they offered a laughable $325 settlement—only if I signed a non-disparagement clause. When I declined and followed up, they ignored everything and just resent the same document. No communication, no accountability, just corporate gaslighting.

I’ve filed complaints with the NC Utilities Commission, FMCSA, BBB, and the CFPB. Avoid this company. They are all branding and no integrity.

Cody...team...awesome

Moving with All My Sons was easy and fast! Definitely recommend them for any of your moving needs.

jaleel & Britton did an amazing job moving moving me. They were professional and efficient. This company is more pricer than others I have used in the past bur you get what you pay for. And if you want a smooth move, hire them!

Britton little is a good helper was amazing on the move will use all my sons again

Teamwork striving to be better everyday. Never give up on a job.

I had a bad experience with this company even though the gentlemen were very polite. Priscilla reached out to me numerous times and made things right! She is very professional and pleasant to work with. Thank you Priscilla for everything you did and I hope your boss will read this.

Jake and Jeff were excellent. Very professional, kind, courteous, efficient, and treated the furniture with care. We were very impressed. We would highly recommend them. We will be using them again.

One of the movers from All My Sons Moving & Storage – Austin South committed sexual assault against my wife during our move by making non-consensual physical contact while she was alone in a room. We filed a police report the same day; the Austin Police Department investigated, and the case is now filed in Austin Municipal Court as a Class C misdemeanor.

Despite acknowledging the report in writing, the company never apologized or reached out to us — not once. No call, no email, no follow-up.

They also damaged our property. When I submitted a claim, they sent a settlement agreement that would have prevented us from speaking publicly about our experience. I refused to sign unless they removed that gag clause. They refused to change it.

No apology. No accountability. No resolution. Just a business protecting itself while customers pay for the privilege of being mistreated and, in our case, assaulted.

Even through all the challenges, Tavis, Tevin and Michael were professional, straight forward, no nonsense, get it done men. Fantastic work ethic and incredibly friendly and professional. If we ever have to move again, We are calling All My Sons!

Tyler P, Khyseem H,Dequadree, Deangelo did a great job! I would highly recommend any of them for any move.

Kerry’s crew did awesome! Grateful for another five star experience with All My Sons Moving!

Javan and Larry showed up on time. The walked through my to see what needed to be done and then got right to work. The packed everything quick and off to the new house we went. Once we arrived they asked were things needed to go and they began unloading. It was a great experience would highly recommend.

Do not trust this company.

This company lied, ghosted us, wasted our day, gaslit and manipulated us, and left us completely stranded. They have zero accountability, and I’d strongly advise anyone considering them to look elsewhere.

I booked my move over a month in advance and was quoted an 8 AM arrival. I never received a confirmation email, but my deposit was charged. I followed up, confirmed all details again, and was assured of the 8 AM slot. Still, the email I received had no arrival time.

A week before the move, they called to confirm, this time telling me I’d be second in line, with movers arriving “after 10 AM.” That was frustrating but manageable.

Then move day came and they ghosted me. I had to keep calling for updates:
11:00 AM: “They’ll be there at 1.”
1:30 PM: “They’re running behind, 3 PM at the latest.”
2:50 PM: “Now 4 PM.”
Actual arrival? 5:15 PM.
Not once did they proactively call to update me. I had to chase them every step of the way.

When they arrived, the two movers were clearly exhausted from a previous job and very unprofessional, complaining about how long their last move took. They walked through my fully packed half empty apartment (we had made significant progress already in moving things ourselves), then returned to the truck… and vanished. a few minutes later, I got a call from the office saying they wouldn’t complete the move because it was “too much work” and they were “out of time.”

I reminded them I was originally quoted 8 AM and that this was unacceptable. The rep called me a liar and insisted I was always scheduled for the afternoon. He offered to reschedule me three days later, completely unable to find a solution to the fact that my lease was ending the next day.

We were left scrambling to find a truck before closing time (it was now after 6). Thanks to incredible friends and a last-minute U-Haul rental, we finished the move ourselves… by midnight.

Avoid All My Sons. You’re better off doing it yourself.

This was the worst experience with movers. Despite multiple confirmations prior that All My Sons would be at our CT house on the contract date, they didn't show up. We called multiple numbers to figure out what was happening. Hold times were over 30 minutes long. We finally got in touch with our move coordinator Ron and he told us a crew was actually on the way. To be more sure, we eventually reached a Hartford, CT office employee that told us that our move was now being coordinated by the Stratford, CT office. Bruce from the Stratford office was very communicative, and confirmed in the early afternoon that there was a miscommunication and that the best that All My Sons could do is be at our house the next morning. While they showed, our home buyers final walk through had to be delayed. Our items were to be delivered to storage the following day in NC, but once again, were delayed. All My Sons' charged us $200 to hold for an extra night. When the items were unloaded, there were damaged items. The driver took photos and noted a claim form would be sent to us as we purchased insurance. We had to follow up as the form would not have been sent had we not. And low and behold, we were told the driver's photos could not be used!! Preparing for more stress to get through the claim process. Recommend using any other company.

I move a lot. This was the worst moving experience ever. They stored everything from a 3 bedroom, 2 bath, 2 car garage, 2,022 sf home for 10 months. I was assured the storage was climate controlled. It clearly wasn’t, nor was it pest controlled. The movers did the packing and packed open food which attracted mice while in storage.
There were rat’s nests in the boxes when they were delivered, there were items missing and I received another movers items that obviously were not mine.
Their advertising makes you think it’s a family owned company, IT IS NOT.
I gave up trying to get a partial refund because the value of your items is calculated on old maritime shipping rates.
BUYER BEWARE

Called on Monday for Friday move request of off loading one small trailer for daughters college apt. Requested 1100 AM. They confirmed on Wed 1100-4. The, we called on Firday morning and they said 11-2, then they moved her to 2-3, then 4:30, then 5:30, then 7:30, then asked to reschedule. We called them 6 times to find out what was happening, they only called us 1 time to update. Lied several times; "they are on the way", "they went to the wrong address", "they had to clean the truck", "there was another mover with a similar name and we got confused"...a joke of a operation in Fayetteville AR. Keon and the other "manager" should be removed.

Corey and Kelvin were awesome. We needed them to move furniture around in the house, bring boxes upstairs to take some things downstairs and they got to work and didn’t stop until it was done. I wish we had had a crew like that with our move with All My Sons movers when we made a full house move early in the same week. That crew didn’t finish until midnight and we only had furniture and a few boxes. We’ve moved a lot and it took a that crew of 4 guys 7 hours to load us. It didn’t take that long when we moved long distance with 2 trucks.

Was so comfortable with Russell from first conversation on phone.
Communication great and everything was
Exactly as explained.
The two gentlemen loading & unloading
We’re very polite and professional.
It was amazing to watch how thoroughly
they wrapped & protected the furniture.
We will definitely use this company for another move in couple months.
This was the smoothest moving experience!
Thanks guys!!!