Allfreshseafood.com Arvostelua 

244
TrustScore 4/5 tähteä

3,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I ordered several fish and lobster items from AllFreshSeafood because their website shows very high ratings. Everything I received tasted tough, fibrous, and not fresh, not tasty. Most of it had t... Näytä lisää

Saanut 5/5 tähteä

All fresh is the only online seafood place I will order from. After doing some comparisons, including my own personal experience I found them to be the absolute best. We order Lobster tails (8-10 oz)... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

All Fresh Seafood has continued to deliver the best quality seafood anyone could ask for. Their Dry Diver Sea Scallops are excellent! The size is perfect and they are sweet, tender and juicy. We just... Näytä lisää

Saanut 5/5 tähteä

I have never been disappointed with Allfreshseafood.com The product is "off the docks" fresh and tastes incredible. I have ordered fresh fish (haddock is my favorite,) scallops, and Stone Crab Claws.... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kala- ja äyriäismarkkinat

Yrityksen kirjoittama

The best part of All Fresh Seafood is that we have made it as simple as possible. We have an online store strictly dedicated to our national customers. From sushi-grade salmon and tuna to mussels, scallops, oysters, and more, we can ship our fresh seafood anywhere in the nation. But it doesn’t stop there. We also offer a wide selection of our chef-crafted seafood meals as well as a vast array of seafood products, cooking essentials, and assorted grocery items. To get started, simply visit the All Fresh Seafood online superstore, select what items you’d like, and place your order. And if you have questions about our national shipping, wholesale orders, or our seafood in general, we’ll be happy to help. Simply fill out our contact form to get started.


Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

244 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

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Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,8

Kaikki arvostelut

(244)

32 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

The fish is really not fresh

The fish is really not fresh. I ordered 3 red snappers at more than 60 dollars for one fish which is the most expensive fish I ever bought in my life. Not only did it not smell good but I tried to cook it for 30 min and it was rubbery and hard as a rock and nauseated me I couldn't no eat it. I threw out all the fish and they only refunded me for one fish refusing to refund the rest. I won't be ordering from the company anymore.

2. syyskuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Dear Le,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with the red snapper did not meet your expectations.

Red snapper has very lean, delicate flesh, and when cooked for too long — even by just a minute or two — the proteins tighten, squeezing out moisture and causing the texture to become dry, chewy, or rubbery. In this case, cooking for 30 minutes would unfortunately overcook the fish and result in the texture you described.

As a gesture of goodwill, we went ahead and refunded one snapper, even though the texture issue was caused by overcooking, and also offered store credit for the other two. While you declined the store credit, please know this was our way of trying to make things right. We’ve sold a high volume of this product and have not received similar concerns, but we do take your comments seriously and will continue to monitor quality closely.

We’re sorry to lose you as a customer and wish you all the best.

All the best!
Team All Fresh Seafood – Customer Support

Saanut 5/5 tähteä

5 Star Company

Quality products, excellent service and delivery

16. syyskuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Dear Joe,

Thank you so much for your kind words! We’re delighted to know you’re happy with our products, service, and delivery. We look forward to serving you again soon!

All the best!
Team All Fresh Seafood – Customer Support

Saanut 5/5 tähteä

My sister and brother-in-law enjoyed…

My sister and brother-in-law enjoyed the lobster tail and scallop so much. They live in North Carolina and there’s no good seafood there so it’s wonderful that this company can solve that problem. Everything was fresh and tasty she said. Thank you so much for your company. It means a lot

15. toukokuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Dear Dot,

Thank you for sharing such a kind review! We’re delighted to hear your sister and brother-in-law enjoyed the lobster tails and scallops. It makes us so happy to know we can bring the taste of fresh seafood to places where it’s harder to find. Your support truly means a lot to us as well!

All the best!
Team All Fresh Seafood – Customer Support

Saanut 5/5 tähteä

Lobster Tails

The product (lobster tails) showed up on time and were delicious! I fully recommend buying from this company.

25. syyskuuta 2024
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Hello,

Thank you for your wonderful review! We’re so glad to hear the lobster tails arrived on time and were delicious. Your recommendation means the world to us.

We’d love to show our appreciation by sending you a gift card for your next order. Please email us at info@allfreshseafood.com
, and our team will take care of the details for you.

All the best!
Team All Fresh Seafood – Customer Support

Saanut 5/5 tähteä

Perfect Lobsters

I confess that I was skeptical about buying whole cooked lobsters and having them shipped in warm weather. So I was pleased that they arrived in perfect condition and made delicious easting. If you are willing to do the disassembling, this is a cheaper alternative to lobster meat already shelled.

6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Hello,

Thank you for sharing your experience! We’re so glad to hear the whole cooked lobsters arrived in perfect condition and that you enjoyed them. You’re absolutely right — if you don’t mind doing the disassembling, they make a delicious and more economical alternative to pre-shelled lobster meat.

We’d love to show our appreciation by sending you a gift card for your next order. Please email us at info@allfreshseafood.com
, and our team will take care of the details for you.

All the best!
Team All Fresh Seafood – Customer Support

Saanut 5/5 tähteä

Incredibly great taste and meticulously…

Incredibly great taste and meticulously packed arrived on time will definitely buy this again🕺

1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Dear Herc,

Thank you for the awesome feedback! We’re thrilled to hear everything arrived on time, perfectly packed, and tasting great. Can’t wait to serve you again soon — we’ll have the seafood ready whenever you are!

All the best!
Team All Fresh Seafood – Customer Support

Saanut 1/5 tähteä

ORDER AT YOUR OWN PERIL

I spent $125 on two types of fish. When it was delivered I opened it immediately only to find Scallops and Salmon that was warm to the touch. I contacted the company immediately, however they don’t answer their phone. I was directed by their recording to email them and they would get back to me by the end of business. THEY DID NOT. I have called and emailed every day for eight days. They called once, it didn’t wish to discuss the condition of the fish. Six days after originally contacting them, they wanted me to take a video of the spoiled fish (which by then was in the garbage), and said that they NEVER refund for fish shipped. The fish I received was packed in a flimsy box with one bag of water which was also warm.
ORDER AT YOUR OWN PERIL. They took no responsibility for their product or the shipping.

11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Dear Kit,

Thank you for reaching out and sharing your concerns — we're very sorry to hear about your experience.

We want to clarify that our customer service is available nearly 24/7 through phone, email, and live chat. We’ve looked thoroughly through our system but could not locate any email or phone record associated with your name or order, which may be why you didn’t receive a timely response. We take pride in our responsiveness, with over 12,000 positive reviews on our website highlighting how quickly and effectively we handle inquiries and concerns.

Regarding the request for a video showing the product’s condition and temperature at the time of delivery — this is a requirement set by our insurance provider and is clearly outlined in our refund policy. The video allows us to provide concrete evidence that supports any claim of spoilage due to transit conditions, especially in extreme temperatures. Without it, unfortunately, we are unable to issue a refund or replacement.

We understand this was frustrating, and we genuinely regret that your order didn’t arrive as expected. We are committed to doing better and welcome the opportunity to assist further if there’s anything more we can do.

Team All Fresh Seafood - Customer Support

Saanut 1/5 tähteä

This is a matter of bait and switch…

This is a matter of bait and switch false advertisement. Back in june 2025 they were running as special, a package of main lobster, meat and knuckles for $99.00
I ordered it for my daughter's birthday. This would have been the second or third time I ordered from these people. The first few times I ordered main lobster rolls, and they were delicious.No problem, so I thought I would try something different this time around for her birthday. They were running a special on maine lobster with knuckles in a package, one pound, $99.00

They sent us the wrong package with the wrong meat in it. It was very bitter, tough and very gamey tasting.. my daughter screenshotted the picture and I sent it to them and they said, oh yeah, we sent you the wrong package. We're going to give you an in store credit so you can reorder what you originally wanted; main lobster with knuckles.

So here we are 3 weeks later in July 2025. Originally, I was told I would get shipping back as well. Which they did not honor, they made me buy another $50 worth of stuff in order to get free shipping. So I ordered the main lobster meat with knuckles in a package, 1 pound package and then 2 steamed and cooked 1lbs main lobster at $25 each so I can get free shipping.
Long and behold, again they sent me the wrong lobster meat in the 1lb
package.
They lost a customer. I will never do business with them again!
Proceed with caution ⚠️

In answer to your response, I have the pictures to prove you wrong, I just can't find a away to up load them here.

1. My daughter never reheated the advertise Maine lobster meat with knuckles, she only uses the meat to make lobster rolls.
2. The fist batch you sent me was advertised MAINE LOBSTER MEAT WITH KNUCKLES, but you sent me wrong meat, YOUR COMPANY EVEN AGREED when I showed them a picture of what you sent me; That's why you gave me a credit.
3. When I REORDERED THE MAINE LOBSTER MEAT WITH KNUCKLES; again you sent me the same lobster crap you did on the first mess up. I HAVE PICTURES WITH THE DATES I TOOK THEM TO PROVE THAT YOU SENT US AGAIN THE WRONG MEAT!
I ONLY WISH I COULD POST THEM HERE TO PROVE IT TO YOU AND OTHERS!

AND FYI NOT ALL YOUR REVIEWS ARE GREAT! TO ANYBODY READING REVIEWS ON THIS COMPANY, YOU NEED TO READ THE ONE STAR AND TWO STAR REVIEWS, YOU'LL SEE THAT THEY EXPERIENCE THE SAME THING I HAVE.

6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Dear Theresa,

Thank you for taking the time to share your concerns. We genuinely value all customer feedback and would like to respectfully address the situation.

First, we fully accept responsibility for the issue with your original order. We acknowledged the mistake and rectified it by providing a store credit so you could reorder the correct item — something we do as a gesture of good faith and commitment to customer satisfaction.

Regarding the lobster meat being chewy — we understand your disappointment, but please note that the product you received was fully cooked, as clearly stated in our product description. When fully cooked lobster meat is reheated or cooked again, it can indeed become rubbery or tough. This is a common characteristic of shellfish and not an indication of poor quality.

For your second order, we carefully verified the items you selected. We even provided the order confirmation and a screenshot of our chat history confirming that the product sent matched exactly what was ordered. While we understand your expectations may have been different, the item shipped was accurate per your selection — not a bait and switch.

As a small family-run business, we take great pride in our products, service, and transparency. We currently have over 12,000 positive reviews from customers who appreciate our attention to quality and care. We are not perfect, but we work hard to make things right when something goes wrong.

Sharing inaccurate claims online deeply affects a small business like ours. While we respect your decision not to continue with us, we hope you can understand that we made every reasonable effort to resolve the situation fairly.

We truly appreciate the support of our customers and remain committed to doing our best.

Team All Fresh Seafood - Customer Support

Saanut 5/5 tähteä

Best Lump Crab meat around!

Best Lump Crab meat around!

All Fresh seafood's lump crab meat is so fresh and versatile and you can't beat the price! I have used it in a seafood pot pie, as a lump crab cocktail and even with Steak Oscar. The lump crab come in 1 pound containers perfect for any meal so if you grab multiple pounds you don't have to worry about separating the crab. I love All Fresh Seafood and I have never been disappointed!

1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Thank you so much for the amazing review!

We’re thrilled to hear how much you’re enjoying our lump crab meat — and wow, seafood pot pie, crab cocktail, and Steak Oscar? That all sounds delicious! We love that you’re making the most of the 1-pound containers, and we’re honored to be your go-to for quality seafood. Your continued support means the world to us!

Team All Fresh Seafood - Customer Support

Saanut 5/5 tähteä

Lobster claw and knuckle meat

The lobster claw and knuckle meat I ordered from All Fresh Seafood was great
The meat was sweet and tender and reminded me of the lobster meat I had at numerous lobster shack in Maine
I'll definitely order this again!

30. kesäkuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Dear Theodore,

Thank you for the fantastic review!

We’re so happy to hear the claw and knuckle meat brought back memories of Maine lobster shacks — that’s the highest compliment we could hope for! Sweet, tender, and satisfying is exactly what we aim to deliver. We can’t wait to send more your way!

Team All Fresh Seafood - Customer Support

Saanut 1/5 tähteä

Lobster meat

I’m a single gentleman 70 years old. On June 23, 2025 I ordered lobster meat to make lobster rolls over the summer. The lobster meat was on sale, so I ordered Fresh Lobster Meat, Knuckle & Claw, 1 lb pkg × 4. for $245.95, saving $40. When the order arrived, 2 - 2 pound frozen packages arrived, even though I ordered 4 - 1 pound pkgs. I immediately called customer services. After a review of my order, and explaining to her I ordered 1 pound packages, so I could make and enjoy a couple sandwiches at time - and thawing out a 2 pound package was way too much meat and again my order was for 4 - 1 pound packages, not 2 - 2 lb packages. She told me to make it right, she would give me $30 off my next order. From this conversation, I wrote and sent in a positive review from my experience. On Thursday August 7th 2025, I saw the lobster was again on sale. So I again ordered Fresh Lobster Meat, Knuckle & Claw, 1 lb × 4 for $245.95, the same sale price from my previous order back in June. This time I called them up to make sure they were sending 4 - 1 pound pkgs and to redeem my $30 dollars credit from my previous experience. To my surprise and dismay, the $30 credit was not honored. They told me it could not be used for items that were on sale. They never stated that to me back in June. What’s even more irritating to me is that today’s price was the same price I paid in June for the messed up order that arrived. If I knew that was gonna happen, I would have rejected my original order back in June, letting the credit card company review my order from the pictures and order documents I had in my possession, letting them battle it out. The delivery box slip even on it 4 - 1 pound packages. I cancelled this new order. Over the years I have purchased seafood from many other on line distributors like Great Alaskan Seafood, Wild Alaska Seafood and North Coast Seafood to name a few. From these other distributors, customer service has always been spot on keeping their promise and always making it right if there was an issue. From my experience, I would highly recommend purchasing from a more reputable distributor, and there are many out there.
Thank you
Phil

23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Thank you so much for the wonderful review, Phil!

We’re thrilled to hear your first experience with us was a great one — from the overnight delivery to the delicious lobster meat and responsive customer service. It means a lot to know we’ve earned your trust, and we’re excited to have you as a regular customer moving forward!

Team All Fresh Seafood - Customer Support

Saanut 5/5 tähteä

Pesto sauce makes the difference

The pesto sauce comes with and pairs magnificently the Shellabration prepared scallop meal. These aren’t your typical microwave meals. They are more like a meal prepared by a top chef. The pesto sauce adds the finishing touch making the meal one of my favorites.

12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Thank you so much for the thoughtful review!

We're delighted to hear you enjoyed the Shellabration prepared scallop meal — especially with the pesto sauce! We put a lot of care into making sure our meals feel chef-crafted, even when they’re ready in minutes. Knowing it’s become one of your favorites truly means a lot to us.

Team All Fresh Seafood - Customer Support

Saanut 5/5 tähteä

Everything was delicious!

Everything was delicious! The items were very well packed, and the shipping was fast; everything arrived cold. I live in Alabama, so it’s always a challenge to get things cold and fresh, but this time it was excellent. I have already placed my second order and am looking forward to more in the future. I highly recommend it!

2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Dear Mercedes,

Thank you so much for the kind words and recommendation!

We’re thrilled to hear everything arrived cold and fresh — especially with the Alabama heat! It's wonderful to know you enjoyed the products and have already placed a second order. We truly appreciate your support and look forward to sending more delicious seafood your way!

Team All Fresh Seafood - Customer Support

Saanut 5/5 tähteä

Best Lump Crab Meat Ever!

The ordering process is flawless! This is the second time I have ordered the Jumbo Lump Crab Meat and it is the best crab meat ever! I am so impressed with the quality of the meat! The flavor is fantastic! The crab meat was packaged very well, and it arrived exactly when I wanted it. I will definitely order from here again!!! Karen Martis

19. toukokuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Thank you so much for the amazing review, Karen!

We’re absolutely thrilled to hear how much you love the Jumbo Lump Crab Meat and that your ordering experience has been smooth from start to finish. It means the world to us to know the quality and flavor impressed you — that’s exactly what we strive for every time. We look forward to serving you again soon!

Team All Fresh Seafood - Customer Support

Saanut 1/5 tähteä

II ordered Lobster meat as well as a few other items

I ordered Lobster meat as well as a few other seafood's. The lobster meat ordered was a 1 lb pack of claw and knuckle meat.( 69.99 on sale for 59.50) odd the plastic tub and wrapping weighted at 1 lb 1 oz. after removing the meat and juice to a ziplock back on a scale that had the tear weight set. It came to a total of 14.5 oz can you guess what the packing weighted in at? yup 2.6 ounces so i got cheated out of 2.5 oz of lobster meat at a loss of 9.37 sale price or 10.93 if it is not on sale! Now i am left to wonder for a few day while the rest thaws to see how much more i was shorted. and to add to the mess there was a claw chunk that still had the cartilage in it.
after voicing my concerns i was offered reward points...what a joke. how about credit toward future order? and i hate company's that hide behind there telephones are require you to email or text them!

reply to reply

As you notice first they claim to be 100% they do every thing perfect, NO company is perfect! then they toss shade on my equipment and saying the food is delicate so its my fault. then they say the points are a gesture of " GoodWill" 25 cents of goodwill points do not make up for $10 of lost product. They say they value my satisfaction? But not enough to correct the problem! Then say they are available 24x7 but not by phone only email and messaging so they can hide from customers!
DON'T WAIST YOUR TIME.

9. kesäkuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Dear Locoman,

Thank you for your feedback — we truly appreciate the opportunity to clarify a few important points.

First and foremost, we want to assure you that the weight of all our seafood products is taken very seriously. Our scales are professionally calibrated three times a week by the state to ensure accuracy, and each package is clearly labeled with a stamped weight. The weight shown reflects the net weight of the lobster meat, not including packaging.

If you're seeing a discrepancy, we kindly suggest testing your scale to confirm it is properly tared and calibrated. Even small differences in scale accuracy can lead to noticeable variations in measured weight, especially when dealing with delicate items like seafood.

As for the reward points you received — those were issued as a gesture of goodwill. According to our records, you did receive the correct product and the correct weight. We always strive to go above and beyond, even when our processes are followed correctly, because we value your satisfaction.

We understand your concern regarding customer communication. While we primarily use email and messaging to ensure we have a documented record of every concern, our team is available and responsive nearly 24/7, and we work hard to resolve all issues quickly and fairly.

We value your business and would love the chance to serve you again in the future.

Team All Fresh Seafood - Customer Support

Saanut 5/5 tähteä

Great deal

Great deal. Just delish. I have been shopping here for years now. The King crab is awesome too

10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Dear Wayne,

Thank you so much for your continued support and kind words!

We're thrilled to hear you've been enjoying our products over the years — especially the King Crab! It means a lot to have loyal customers like you, and we're so glad you're loving the value and flavor.

Team All Fresh Seafood - Customer Support

Saanut 5/5 tähteä

These South African lobster tails are…

These South African lobster tails are the best!

3. kesäkuuta 2025
Oma-aloitteinen arvostelu
Allfreshseafood.com-logo

Vastaus yritykseltä Allfreshseafood.com

Thank you for the awesome feedback!

We're so happy to hear you loved the South African lobster tails — they’re definitely a customer favorite for a reason! We hope they made your meal extra special. 🦞

– All Fresh Seafood Team

Saanut 1/5 tähteä

Sorely Disappointed

I ordered what they advertised as "Colossal King Crab Legs". What I received was one almost whole leg (no knuckle or claw) and a bunch of pieces, none of which were even close to the size of the Colossal size I have received from other companies. I could have bought this size in my local grocery store for a lot less. Sorely disappointed!

3. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent sauce

Excellent sauce

I ordered the seafood gyoza and the handmade tamari sauce. It was loaded with garlic and delicious, as were all 3 flavors of the gyoza. I had lobster, shrimp and crab. I'm from the Pacific Northwest of the USA and am always skeptical of frozen seafood. This was the best flavor-forward frozen seafood products I've ever tasted. Thanks!!

22. toukokuuta 2025
Oma-aloitteinen arvostelu

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