Ali Pearl Hair Arvostelua 

I’m currently going through hell with this company . Bought a wig for $750 and the item was shipped with FedEx and a signature was required . First I missed the delivery , second day of reattempt , driver marked the package as delivered and signed my name . I DID NOT SIGN FOR THIS PACKAGE . When investigated the driver said it was delivered to front door . Now that’s a violation because the item was signature required . Filed a claim , contacted alipearl hair. I was told in order to receive a refund . I’ll have to file a police report . After doing so I was told they can reship me a wig shorter in length (20 inches) to be exact or I can receive a refund of $82 . How disrespectful after I paid the insurance for the item . They’re scams and they’re the worst ‼️‼️‼️

The wig I received was complete garbage. Extremely thin, a million fly aways as if the wig was gonna fly to another country off my head and a widows peak hairline which I did not ask for. The quality clearly on the website did not reflect what I paid for which was over $350 dollars. I will spread the word on my social media and w other people I know that want to take a chance on buying the hair. DO NOT WASTE YOUR HARD EARNED MONEY!!!!! Trash !

Primary issues are:

• Lack of density – The hair is not full as advertised and appears thin and see-through.

• Excessive tangling – The hair tangles easily when combed, inconsistent with quality human hair.

• Not true to length – The ends are thin and damaged, requiring approximately 4 inches to be trimmed.

I received my wig today and I am extremely unhappy with the quality of the product. For $520, I expected to receive a high-quality wig consistent with what was advertised on your website and TikTok. Unfortunately, what I received looks nothing like what was promoted.

The hair is thin at the ends and visibly see-through. It lacks fullness and density, and it tangles very easily when combed. If this is truly 100% human hair, excessive tangling should not occur to this degree. Additionally, you advertised “pre-cut layers” and stated that shipping delays were due to customization, yet there are barely any layers present and no visible customization appears to have been done.

As a hair professional, I can confidently assess that the ends are unhealthy and not true to length. Trimming the damaged, thin ends would result in a loss of approximately 4 inches, reducing the wig to 30 inches. Based on your website pricing, the difference in cost is $105. In addition, because the wig lacks the density that was advertised, I now have to purchase an additional bundle at $200 to achieve the fullness shown in your promotional materials.

This situation has created a major inconvenience, especially since I needed this wig for a special event this weekend. I am now forced to spend additional time and money to correct an issue that should not exist.

This feels like a classic bait and switch, where the product delivered does not match what was marketed. These types of unethical business practices are extremely disappointing, especially at this price point.

Due to the inconsistency between what was advertised and what was delivered, I am requesting a partial refund of $305.

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I emailed this company the above along with pictures to support my concerns and they never provided a refund! This company is a Scam. Buyer Beware.

Great customer service..great hair..fast and reliable delivery will be ordering from here again

The wig I ordered took almost a month to get to me and when it came it looked disheveled. To pay over 300 and the wig look horrible is insane. I sent it back and requested a refund and it seems like they keep giving me the run around. I clearly told them I would be leaving a negative review. I have pictures to prove everything im writing. I just want my refund at this point.

Do not buy under any circumstances!! The wigs are of terrible quality, shiny and unnatural, and the worst part is that it’s impossible to return the product unless you live in the United States, and they absolutely do nothing to help you.

Quality of the hair was fine but it was way to curly and the color way way to light my scalp is darker Very Very disappointed

If u could give no stars I would first my wig was not sent out when it was supposed to then they delayed it twice I had a upcoming cruise that I kept expressing why i needed my wig by a certain time and they assured me I would get it in time for my wig to come after my trip I ended having to spend another $300 on a wig and a up-charge to get my hair done not only did they not compensate me for the inconvenience no apologies didn’t make anything right instead they harassed me to go pick the wig up from the fedex just to return it back to the store to save them money I let the wig return to sender I no longer need the wig the returned wig was delivered to them 3 days ago and still no refund they keep telling me they had to reroute it to their New York store which I don’t see how that’s my problem I never opened the original package or anything now they saying I have to wait until Monday I use to love they wigs I will never shop here again

I just want to say I buy plenty of wigs so I’m Knowledgeable on wigs. I received a wig from Ali Pearl last Saturday when I opened the box I immediately was flabbergasted. The hair was a burnt orange color and real brassy it definitely not chocolate brown or dark brown. It had a strong odor, maybe from the coloring not sure and the hair had split ends and was poorly stitched on the wig cap as well. so I tried to wash it in hopes that I could fix the issue and the smell went away a little, however even after washing and deep conditioning, the split ends were unbearable . The hair holds a curl however with the chemical smell mini split ends many different colors and extremely itchy cap. And the fact that you have to use a whole bottle of hairspray and grease to hold the strays down and then the wig is greasy because you had to put so much product on this wig . Honestly I would rate it a 2 on a scale of 10 only because it holds a curl. The accessories were cheap as well so bottom line I had a very unpleasant experience and will never order from the From them again. Please save yourself and your money. They offer refunds but will ask you 100 questions to get your money back you can’t just say “hey I don’t like it” smh and it takes 30 days if they do approve your refund so save yourself and just buy from a different wig supplier

This company not only got there product back they still continued to charge me for it when I contacted them about receiving back after they gave me a hard time about getting a return label from them to send it back once I questioned about my refund they claimed lace had small pin holes I never wore it or even tried it on even when they offered to help me with there stylist why would I wear something that didn’t look as pictured to why I returned it in first place never again shady company beware

What you see is not what you get! Waste of my money and time.

This hair is just perfect l need more of this beauty😍😍😍

I’ve been ordering from this company ONLY for years!! I don’t order from any other hair company. Alipearl is very consistent and never lets me down. The hair is always great quality and the shipping is so fast, even in the midst of everything going on in the economy. My most recent wig was actually delivered earlier than anticipated (ordered 10/21, expected delivery was 10/27 but package was delivered 10/25). I was very satisfied with my wig and will be ordering again per usual!!

The package was delivered right on time! Such a beautiful wig!

The quality of hair from Alipearl is amazing and their services is very good, ever since I started buying hair from them I have never had a reason to complain or regret and I must say it’s very impressive.

I am very happy when I opened my package and I can’t wait to wear it, so beautiful and no bad smell, one of my best wig ever

I ordered a 613 wig, paid over $400 as a birthday gift to myself. the quality of the hair was so awful out of the bag. tangled horribly. i tried washing with conditioner as advised by customer service, and it did not get any better. I am furious that i wasted all that money all i wanted was my money back but they refused. DO NOT BUY FROM THEM.

The hair is amazing!!! The length, the texture is beautiful. This will be my new company/ website I will purchase my wigs from. I love glueless wigs so it’s perfect for me, Thanks Ali pearl❤️.

I gave Alipearl 5 stars mainly because of the consistent communication throughout my entire purchasing and shipping processes. I bought Jerry curl clip ins hair extensions, both 26 inches and 24inches. I absolutely love the quality and it matches very closely to my natural curly hair. I will definitely recommend their hair extensions.

I have been buying my wigs from alipearl since 2023 the quality of the hair is tooop.com the Costumers service nice any question they always there