I'm a very happy user of almost 20 years - having made photobooks & canvas prints. Great product, easy to use with lots of guidance. Australian company. Online & phone support if required very res... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
A very large 165 page book arrived. The paper quality, printing quality was perfect but something had gone amiss with the binding. I sent photos via email to customer service and nothing was a problem... Näytä lisää
Yritys on vastannut
Great editing app. Excellent service of required. Top production... the books NEVER fall apart. The colour and reproduction is excellent. I've done quite a few books now and I stick with Albumworks... Näytä lisää
Yritys on vastannut
I've used them many times, quality is good. If a little on the pricey side you definitely get what you pay for. Album interface is easy to use and upload speeds are actually improved on previous years... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä albumworks
Yrityksen kirjoittama
We began in 2006 as a little company with a passion for making beautiful Photo Books. Since then we have grown to be one of the biggest and most loved Photo Book companies in Australia. We believe that every page of your story should be treated with utmost care, and captured in the highest quality.
With a highly trained, local Customer Service team here to help you every step of the way, making a Photo Book has never been so easy.
Quality Guarantee
If you’re not 100% happy with your product, we promise to do everything we can to help!
All albumworks products come with our very own seal of Guaranteed Quality.
If there is a reason you’re not 100% happy with your product, please get in touch with our friendly customer service team. We promise do everything we can to help. We’re proud of our products and we know you’ll love them.
Yhteystiedot
Level 2, 696 Bourke St, 3000, Melbourne, Australia
- 1300 553 448
- service@albumworks.com.au
- albumworks.com.au
4,9
Erinomainen
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä albumworks
Hi David, thank you so much for the 5-star review. We’re thrilled to hear you enjoyed the product and that our delivery was prompt. We look forward to creating your next project with you. - Amanda, albumworks Customer service
Won't use any other company
Software is relatively easy-to-use and allows one to play with sizes and layouts.
Communication with company is excellent and product arrived quickly.
Quality is excellent
22. kesäkuuta 2026
Vastaus yritykseltä albumworks
Thank you, DotCole, for your excellent review!
We look forward to your next Photo Book with us.
Kim
albumworks customer service manager
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Albumworks sits somewhere in the…
Albumworks sits somewhere in the "pretty good, but why are you making this harder than it needs to be?" category.
The Mac software is a little iffy. It gets the job done, but there are moments where it feels like it was designed to test your patience rather than help you make a photo book. Computers are supposed to make life easier. It's a bold strategy.
Customer service, on the other hand, is excellent. They're quick to help and genuinely pleasant to deal with, which goes a long way.
Pricing is still on the high side, even during sales, so don't expect bargain-bin photo books. That said, the print quality is above average, with sharp images and solid colour reproduction that make the finished product feel premium.
Overall, if you're happy to pay a bit extra and can tolerate slightly temperamental Mac software, Albumworks delivers a quality product backed by great support.
28. marraskuuta 2025
Vastaus yritykseltä albumworks
Thank you, Michael, for your reply,
Macs can be finicky things, and that's why we have created several FAQs to help with getting started on a Mac and other answers to important questions you may have.
We also have an Online editor, which may be an easier option for you if you'd like to give that a go next time.
Thank you for the compliments to our team and Im super happy your Photo Book has turned out perfect.
Kim
albumworks customer service manager
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The product arrived exactly as…
The product arrived exactly as described on the webpage and they are very prompt
20. kesäkuuta 2026
Vastaus yritykseltä albumworks
Hi Sue,
Thank you so much for your review. It's much appreciated!
Kim
albumworks customer service manager
................................................................
the product is of great quality and was…
the product is of great quality and was delivered very quickly. colours were true to screen.
6. kesäkuuta 2026
Vastaus yritykseltä albumworks
Hi Elizabeth, Thank you so much for your review. We’re delighted to hear you’re happy with the quality of your album and that it arrived quickly. It’s great to know that the colours matched your expectations perfectly—we really appreciate your feedback. - albumworks Customer Service
I have always ordered my albums from…
I have always ordered my albums from Albumworks! They do an amazing job and if there is a fault or any problem they are keen to fix or replace that album without a major issue! Very happy with all of my albums! The staff are very helpful and knowledgeable! Thank you all for your great work!
6. kesäkuuta 2026
Vastaus yritykseltä albumworks
Hi Carol, Thank you so much for your kind words. We are thrilled to hear that you’ve had such a positive experience with our albums and our team. We’re so glad we could assist you whenever needed. We truly appreciate your continued support. - The albumworks team
Vastaus yritykseltä albumworks
"Great to hear! We love knowing our books met your expectations. Enjoy the memories!"
I absolutely love my photo book
I absolutely love my photo book. The quality is amazing. And the turn around time was faster than I anticipated
18. kesäkuuta 2026
Vastaus yritykseltä albumworks
Hi Elizabeth, We are so happy to hear that. It’s wonderful to know you love the quality of your photo book and that we got it to you ahead of schedule.
Fantastic
I've had a few books printed - always fast, fantastic quality. I do wish they would have a 10x10 size though - hopefully one day!
18. kesäkuuta 2026
Vastaus yritykseltä albumworks
Hi Donna, We appreciate your repeat business and your kind words. It’s great to hear our turnaround and quality hit the mark for you. We’ve noted your request for a 10x10 book—we’re always evaluating new sizes and appreciate the suggestion. - albumworks Team
Vastaus yritykseltä albumworks
Thanks for sharing! We're glad we could help and that your items arrived in great condition. We look forward to working with you again. - Amanda, albumworks Customer Service
The quality of product is always high…
The quality of product is always high and well printed. The delivery is timely and well packed.
4. kesäkuuta 2026
Vastaus yritykseltä albumworks
Thanks for the 5 stars! We aim for the highest quality every time. Happy you're pleased with our service."
The staff are very helpful ,assisting me to solve the problems in the photos before sending off to be printed
The staff are very helpful
22. toukokuuta 2026
Vastaus yritykseltä albumworks
Thank you so much for taking the time to share your experience! We are thrilled to hear that our team was able to help you resolve those photo issues before printing. We always want to ensure our customers get the best possible results, and we’re glad we could assist. We look forward to seeing you again soon!" - albumworks
Always 5 star product and service
Always 5 star product and service. My walls are lined with photobook and memories. Thankyou.
12. kesäkuuta 2026
Vastaus yritykseltä albumworks
Hi Virginia, Thank you for your 5-star review and for being a fantastic customer. We're pleased to help you relive your memories with our photobooks. - The albumworks team
Amazing memories in a book.
The quality, of production; the on-line help when things don’t work when I boo- boo, and the finished article of a happy holiday to remember. Am in the process of completing my 6th book and have been so happy with every book.
29. toukokuuta 2026
Vastaus yritykseltä albumworks
Hi Rhondda, Thank you for letting us know you are happy with our customer service help and love the quality of our books. We look forward to helping you with your next project. - albumworks
Vastaus yritykseltä albumworks
Hi Fred, Thank you for your great review. We are so pleased to hear your thoughts. - Amanda, albumworks Customer Service
Great Photo Books
I recently ordered two Albumworks photo books from our holiday. The books arrived in less than one week and we are very happy with them. Great photo quality and finished product. Thank you Albumworks!
10. kesäkuuta 2026
Vastaus yritykseltä albumworks
Hi Kay, We are so pleased to hear you are very happy with your books and had a speedy delivery. Thank you for your kind feedback. - Amanda albumworks CS
Vastaus yritykseltä albumworks
Hi Tim, Thank you for your great review. We are so pleased to hear you love the product and that our customer service is great. - albumworks Customer Service Team
Vastaus yritykseltä albumworks
Hi Patricia and Alan. Thanks for letting us know you love the product and our speedy delivery. - The albumworks Team
It Just Works
The desktop application I use to make the photobooks is very easy to use and very intuitive. The resulting books are even better than I expected. I already have two more photobooks in the development stage.
9. kesäkuuta 2026
Vastaus yritykseltä albumworks
Hi Tony, Thanks for leaving a great review. We are so glad you find the download editor easy to use and you love the finished product. We look forward to working with you again soon. - Amanda customer service team member
Used Momento for years and this is my…
Used Momento for years and this is my first book with Albumworks. I did rush this job without really getting to know and understand app, however my holiday book that I just received I am very happy with. The colour in the photos is so good. The communication of progress emails were informative and good to receive. I am working on another book at the moment and getting used to what the app can do and looking forward to seeing the outcome.
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä albumworks
Hi Vivien, Thank you for your kind review. We are very glad you were happy with your book and you thought the colour was so good. We look forward to working with you on your next project. Feel free to reach out to our customer service team if you need any further help. - The albumworks Team
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