I'm a very happy user of almost 20 years - having made photobooks & canvas prints. Great product, easy to use with lots of guidance. Australian company. Online & phone support if required very res... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
A very large 165 page book arrived. The paper quality, printing quality was perfect but something had gone amiss with the binding. I sent photos via email to customer service and nothing was a problem... Näytä lisää
Yritys on vastannut
Great editing app. Excellent service of required. Top production... the books NEVER fall apart. The colour and reproduction is excellent. I've done quite a few books now and I stick with Albumworks... Näytä lisää
Yritys on vastannut
I've used them many times, quality is good. If a little on the pricey side you definitely get what you pay for. Album interface is easy to use and upload speeds are actually improved on previous years... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä albumworks
Yrityksen kirjoittama
We began in 2006 as a little company with a passion for making beautiful Photo Books. Since then we have grown to be one of the biggest and most loved Photo Book companies in Australia. We believe that every page of your story should be treated with utmost care, and captured in the highest quality.
With a highly trained, local Customer Service team here to help you every step of the way, making a Photo Book has never been so easy.
Quality Guarantee
If you’re not 100% happy with your product, we promise to do everything we can to help!
All albumworks products come with our very own seal of Guaranteed Quality.
If there is a reason you’re not 100% happy with your product, please get in touch with our friendly customer service team. We promise do everything we can to help. We’re proud of our products and we know you’ll love them.
Yhteystiedot
Level 2, 696 Bourke St, 3000, Melbourne, Australia
- 1300 553 448
- service@albumworks.com.au
- albumworks.com.au
4,9
Erinomainen
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Switzerland
The editing options allow an interesting photo album to be created. Everything worked smoothly and the completed album was sent very promptly.
5. syyskuuta 2026
Vastaus yritykseltä albumworks
Thank you so much, Erwin! We're thrilled to hear you enjoyed using our editing tools to create your album. Smooth service and prompt delivery are top priorities for us, so it means a lot to know everything went seamlessly. Enjoy your new photo album!
Kim
albumworks
quick and good quality
26. elokuuta 2026
Vastaus yritykseltä albumworks
Thank you, Pete! Im glad we were fast and your photo book shows just how good our quality really is.
Kim
albumworks
The end product is excellent.
The end product is excellent.
The service help friendly and patient.
24. elokuuta 2026
Vastaus yritykseltä albumworks
Thank you so much, Marie! We're thrilled to hear you loved the end product. Our team always strives to be as helpful and patient as possible, so it means a lot to know you had a great experience with our support team. Enjoy your photo book!
Kim
albumworks
My most recent photo book
A very large 165 page book arrived. The paper quality, printing quality was perfect but something had gone amiss with the binding. I sent photos via email to customer service and nothing was a problem. My replacement book arrived within a week.
26. elokuuta 2026
Vastaus yritykseltä albumworks
Hi Michelle, creating a 165-page book is a huge project, so we're thrilled that the print and paper quality met your expectations. We're sorry again for the initial binding hiccup, but it's great to hear our team was able to quickly sort it out and get a perfect replacement to your door. Enjoy flipping through all those pages. - Amanda and the albumworks Team
Beautiful Photobooks Made Easy
My Albumworks photobooks always look so professional! I love the variety of page layouts and features available, which make creating and personalising a beautiful photobook so easy. I'm always delighted with the finished result.
17. elokuuta 2026
Vastaus yritykseltä albumworks
Hi Sylvia, thanks for the lovely feedback. It's wonderful to hear that our variety of layouts makes personalising your photobooks so easy. Enjoy your beautiful finished albums! - Amanda, albumworks Customer Service Team Member
Quick turnaround and great quality of…
Quick turnaround and great quality of paper and photos.
21. elokuuta 2026
Vastaus yritykseltä albumworks
Thanks so much for the 5 stars, Linda! We're glad we could get your order to you quickly and with the great quality you expect.
Kim
albumworks
The last album I ordered came very…
The last album I ordered came very quickly and with my bonuses was free!
4. syyskuuta 2026
Vastaus yritykseltä albumworks
Hi Tim, thank you for the fantastic review. We're so glad your album arrived quickly and that you were able to take advantage of your bonuses. We hope you love the finished photobook. - Amanda, albumworks
As this was a correction of an…
As this was a correction of an unforeseen printing problem, I was very happy as to the way this was resolved. Very professional and a beutiful product was produced. I'll be using you again.
19. elokuuta 2026
Vastaus yritykseltä albumworks
Hi Stephen, thank you for your patience and the wonderful review. We're thrilled we could resolve the printing issue quickly and deliver a product you love. We look forward to helping you with your next project. Amanda - albumworks team member
Excellent response from support team
Great software easy to use. I have used Albumworks many times and always been happy with the results. There was a problem with the binding on the latest. It was immediately reprinted after sending images of the fault to support. Excellent response.
19. elokuuta 2026
Vastaus yritykseltä albumworks
Hi Jill, thank you for the fantastic review and for being such a loyal albumworks customer. We apologise again for the hiccup with the binding, but we are thrilled that our support team could resolve it so quickly for you. It's great to hear that you consistently enjoy the results and find our software easy to use. We look forward to helping you with your next project. Amanda, albumworks Customer Service
Great editing app and production
Great editing app. Excellent service of required. Top production... the books NEVER fall apart. The colour and reproduction is excellent. I've done quite a few books now and I stick with Albumworks because of all the above!
19. elokuuta 2026
Vastaus yritykseltä albumworks
Hi William, thank you so much for the wonderful review. We are thrilled to hear that you find our editing app easy to use and that our print quality and color reproduction consistently meet your expectations. Your continued support and loyalty to albumworks mean the world to us. We can't wait to help you bring your next photobook to life. - Amanda, albumworks
Very happy long term user over almost 20 years
I'm a very happy user of almost 20 years - having made photobooks & canvas prints.
Great product, easy to use with lots of guidance. Australian company. Online & phone support if required very responsive & friendly support staff.
Able to let others see the finished product so they can order a copy for themselves.
Speedy delivery - 4-7 days with tracking at each process.
28. elokuuta 2026
Vastaus yritykseltä albumworks
Hi Gaye,
Thank you for being an albumworks customer for nearly 20 years! It’s great to hear you’ve enjoyed creating both Photo Books and Canvas Prints with us over such a long time. We’re also glad you’ve found our software easy to use and our team helpful when needed. We really appreciate your continued support and for taking the time to leave such a fabulous review.
Kind regards
Naomi
Lots of creative choices
Easy to use. Lots of choices of how to be creative. Quick delivery.
28. elokuuta 2026
Vastaus yritykseltä albumworks
Thanks Panagiota. We’re so pleased you enjoy creating your Photo Books with albumworks and all the creative options available.
Naomi @ albumworks.
Satisfied customer
I've made many albums with Albumworks and enjoy the process. The service is prompt and the product quality good. I enjoy sharing the albums on line with friends and family. The cost can be daunting for a large album but being a regular customer I get to take advantage of special offers and gift vouchers. When I've had problems with the production of an album, Albumworks technicians have been really helpful in resolving the issue.
27. elokuuta 2026
Vastaus yritykseltä albumworks
Thank you for your wonderful review and for being such a loyal Albumworks customer. It’s great to hear that you enjoy creating and sharing your albums with friends and family, and that you’ve found our service and product quality consistently reliable. We’re also pleased our technicians have been able to help whenever you’ve encountered an issue. We really appreciate your continued support and look forward to helping you create many more albums.
Many thanks from the albumworks team!
Delivery was quick
Delivery was quick. Packaged well. And the quality of the album was beyond expectation. Thank you. I ordered three so that my kids could have a copy. They loved their album ! Cheers !
27. elokuuta 2026
Vastaus yritykseltä albumworks
Thank you so much, Leo! We’re delighted to hear you were impressed with the quality of the albums and that your kids loved having their own copies. It’s wonderful to know the quick delivery and careful packaging made the experience even better. Thanks again for choosing albumworks and for taking the time to share your experience.
All the best, Karen and the albumworks team
epic holiday captured in a Photobook
After an epic bucket list holiday to the Arctic Circle, a 100 page 11x14 inch Photobook with the high quality printing and heavier paper options proved to be a great investment in our memories and experiencs. Using the software, ordering to getting a very fast dhl delivery within a week was seamless and very efficient. A loyal customer over ten years, album works are simply the best for value and customer satisfaction.
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä albumworks
Hi Jim, thank you for taking the time to share your experience. We are incredibly grateful for your loyalty over the past ten years and are delighted to hear you were so happy with the quality and turnaround time of your Arctic Circle photobook. Thank you for choosing albumworks. Amanda
Very happy with results
Needed help doing the book and the staff were only a phone call away, very friendly and helpful. The colors in the book are amazing. The delivery was quick and the make of the book is excellent
25. elokuuta 2026
Vastaus yritykseltä albumworks
Hi Sue, thank you so much. It's fantastic to hear our team could assist you and that you're absolutely delighted with the brilliant colors and quick delivery of your photobook. - Amanda, albumworks Customer Service
Albumworks has an easy and flexible…
Albumworks has an easy and flexible interface for importing photos and designing photobook layouts. Production is fairly quick, fast delivery and high quality.
11. elokuuta 2026
Vastaus yritykseltä albumworks
Hi Ian,
Thank you so much for your lovely review! It’s great to hear that you found albumworks easy and flexible to use, and that you were happy with the quality, production time and delivery. We really appreciate you taking the time to share your experience, and we hope you enjoy your photobook for years to come!
Thanks, Karen @ albumworks
Still my favourite photobook producer
I've used them many times, quality is good. If a little on the pricey side you definitely get what you pay for. Album interface is easy to use and upload speeds are actually improved on previous years. Colors are vibrant but seem accurate and shipping is very quick.
8. heinäkuuta 2026
Vastaus yritykseltä albumworks
Hi Davina, thank you for your continued support. We're thrilled to hear you're enjoying the vibrant colors, our easy-to-use interface, and the improved upload speeds. We always strive to deliver a premium product that's worth the investment. - Amanda, albumworks Team Member
Always high quality
Always high quality, speedily printed and despatched and well priced.
20. elokuuta 2026
Vastaus yritykseltä albumworks
Thank you for the great review Kevin! We’re so pleased you continue to be happy with the quality, value and fast turnaround of your albumworks Photo Books. We really appreciate your continued support!
Naomi
Very pleased with the print quality on…
Very pleased with the print quality on standard. I lightened and increased the contrast on each pic because historically they print dark and flat, and the books turned out perfectly.
20. elokuuta 2026
Vastaus yritykseltä albumworks
Hi Robyn, thank you for sharing your experience with us. We are delighted that you are happy with the print quality and that your adjustments resulted in a perfect photo book. We appreciate your feedback and look forward to printing your next creation. - albumworks
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