I'm a very happy user of almost 20 years - having made photobooks & canvas prints. Great product, easy to use with lots of guidance. Australian company. Online & phone support if required very res... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
A very large 165 page book arrived. The paper quality, printing quality was perfect but something had gone amiss with the binding. I sent photos via email to customer service and nothing was a problem... Näytä lisää
Yritys on vastannut
Great editing app. Excellent service of required. Top production... the books NEVER fall apart. The colour and reproduction is excellent. I've done quite a few books now and I stick with Albumworks... Näytä lisää
Yritys on vastannut
I've used them many times, quality is good. If a little on the pricey side you definitely get what you pay for. Album interface is easy to use and upload speeds are actually improved on previous years... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä albumworks
Yrityksen kirjoittama
We began in 2006 as a little company with a passion for making beautiful Photo Books. Since then we have grown to be one of the biggest and most loved Photo Book companies in Australia. We believe that every page of your story should be treated with utmost care, and captured in the highest quality.
With a highly trained, local Customer Service team here to help you every step of the way, making a Photo Book has never been so easy.
Quality Guarantee
If you’re not 100% happy with your product, we promise to do everything we can to help!
All albumworks products come with our very own seal of Guaranteed Quality.
If there is a reason you’re not 100% happy with your product, please get in touch with our friendly customer service team. We promise do everything we can to help. We’re proud of our products and we know you’ll love them.
Yhteystiedot
Level 2, 696 Bourke St, 3000, Melbourne, Australia
- 1300 553 448
- service@albumworks.com.au
- albumworks.com.au
4,9
Erinomainen
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Professional Service
I have always used Albumworks and will continue to do so. The programe is easy to use and the album returned in record time.
19. elokuuta 2026
Vastaus yritykseltä albumworks
Hi George, thank you for your wonderful review and your continued support of Albumworks. It is always great to hear that our customers find the design program easy to use and appreciate our fast turnaround times. Thank you for choosing us to print your memories. Amanda, albumworks customer service
An Exceptional Service
The photobook I created and had printed by Albumworks was exactly what I had created. The color was good and the resulting book was most impressive.
The process of publishing the book and its delivery were exceptional.
Overall the experience will ensure that I will remember my holiday with continuing joy.
19. elokuuta 2026
Vastaus yritykseltä albumworks
Hi John, thank you for taking the time to leave such a lovely review! We are so glad to hear that you had an exceptional experience with our publishing and delivery process. Preserving your joyful holiday memories is exactly why we do what we do. Enjoy your beautiful photobook. - The albumworks Team
5 Plus Stars
Excellent (Australian based) customer service, flexible and user friendly software and great quality printing!
17. elokuuta 2026
Vastaus yritykseltä albumworks
Thank you so much for your wonderful 5-star review Dee! We’re delighted to hear you’re happy with our customer service, found our software user-friendly, and love the quality of your albums. Your kind words mean a lot to our team here at albumworks. We really appreciate your support!
Regards
Karen
Responsive and helpful
What I appreciate a lot is the response and help when asking questions.
The more I use Albumworks the better I understand it. After Momento, it is the best alternative on the market.
14. elokuuta 2026
Vastaus yritykseltä albumworks
We are so pleased that you enjoy our customer service and that you are getting comfortable with our software.
Great books, great service
I made a book for an old friend, who was absolutely delighted with the rapid delivery of the book as well as the quality of the finished product.
I had used Albumworks on several previous occasions, and have always been very impressed, both by the ease of producing the book, and the quality provided.
7. elokuuta 2026
Vastaus yritykseltä albumworks
Thank you for the lovely review! We’re so pleased your friend was delighted with their Photo Book and that it arrived so quickly. It’s also wonderful to hear you’ve used albumworks for your own albums and continue to find our editor easy to use and the finished quality consistently high. Thanks for choosing us again!
Regards
Naomi @ albumworks
got advised it was printed last Friday
got advised it was printed last Friday, then tookanother week to be advised it had been dispatched?
7. elokuuta 2026
Vastaus yritykseltä albumworks
Hi Phil
Thanks for your feedback. We’re sorry for any confusion around the timing of your order. While your book was printed on 14 August, there are several stages that take place after the pages are printed, including binding, printing and laminating the cover, and our final quality checks before dispatch.
Your order was dispatched on 21 August, within our standard production timeframe of 7 business days. We do often complete orders sooner, but some can take a little longer depending on production and quality checking required.
We hope you enjoy your order when it arrives.
Kind regards
Naomi
albumworks
Excellent quality
Excellent quality, great app for editing and really fast turnaround on delivery.
5. elokuuta 2026
Vastaus yritykseltä albumworks
Hi Paul, thanks for your excellent review.
Finished book quality was excellent and…
Finished book quality was excellent and cost represented very good value . Project upload was simple and total turnaround from lodgement to receipt was 7 days ,
6. elokuuta 2026
Vastaus yritykseltä albumworks
Hi Raymond, thank you for taking the time to let us know. We are so pleased you love the quality, value and speed of the turnaround time. - albumworks Team
Vastaus yritykseltä albumworks
We are so please you love our service and our product!
Vastaus yritykseltä albumworks
We are so pleased that you are very happy!
Fantastic photobooks!
I have used Albumworks twice now, for creating photobooks. The quality of the inks and paper (I opt for the HD version) is outstanding and better than the company I used previously, which also did professional printing. The software is easy to use, and turnaround times are great. I will not be going elsewhere for my photobooks now. Would highly recommend this business.
31. heinäkuuta 2026
Vastaus yritykseltä albumworks
Thanks so much for the amazing review. It’s fantastic to hear you’ve been impressed with the print quality of our Hi Colour Photo Books, particularly the inks and paper, and that you’ve found the software easy to use. We look forward to hearing from you again in the future.
Naomi
albumworks
Another fabulous book of Memories!
As always, Albumworks delivered a beautiful book of our trip. As I have completed several books over the years, I feel the project was easily constructed with the program available. Once I decided what the highlights were and what I wanted to feature it was straight forward. The production of the final book from download to arrival at the door was very quick. I would highly recommend them for a quality product.
31. heinäkuuta 2026
Vastaus yritykseltä albumworks
Hi Caroline. Thanks so much for your review and for choosing albumworks for your travel books over the years. It’s great to hear you find the editor easy to use and that your latest book arrived so quickly. We’re really glad you’re happy with the finished result, and appreciate the recommendation!
Regards
Naomi
Ease of use and flexibility of options.
Ease of use and flexibility of options.
Extremely quick production time.
With promotions available, very reasonable price.
30. heinäkuuta 2026
Vastaus yritykseltä albumworks
Hi Edwina,
Great to hear you’re enjoying the flexibility and ease of creating your Photo Books. We’re also pleased our quick production times and regular promotions have made your experience good value. Thanks for sharing your feedback!
Naomi @ albumworks
Highly recommend these books and calendars
I love the product and the options that are available to create something special. Also, the staff are really helpful, if I have a problem they will fix it straight away. I have found the webinars very useful too. Great service all round
29. heinäkuuta 2026
Vastaus yritykseltä albumworks
We are so pleased that you love our product! We do pride ourselves in our customer service, so we are pleased that we have been able to help you. We are glad you find our webinars useful. Thank you
Top Class with ease.
I have made 6 large albums and never a glitch. The black paper and the layouts make the family amazed. The photos pop out and really showcase the landscapes. Its very easy to insert the photos and then locate them wherever you want. Click! And then it arrives at home. Very nice.
14. heinäkuuta 2026
Vastaus yritykseltä albumworks
Hi Max and Ena, wow, thank you for being such a loyal part of our community! We are so glad our black pages and layouts help your landscape photos shine, and that the creation-to-doorstep experience has been a breeze. Thank you for sharing your memories with us. - The albumworks team
well made product and delivered quickly
28. heinäkuuta 2026
Vastaus yritykseltä albumworks
Hi Barbara, thank you for taking the time to leave a great 5 star review and letting us know you love the product. - Amanda, albumworks Customer Service
The speed in which my book was produced…
The speed in which my book was produced and delivered. The excellent quality.
28. heinäkuuta 2026
Vastaus yritykseltä albumworks
Hi Heather, thank you for your great review. We are so pleased you love the quality of your book and that it was produced and delivered in a timely manner. - Amanda, albumworks Customer Service
Great album choice
Great album choice, easy to use and order. Good usable bonus system for orders.
27. heinäkuuta 2026
Vastaus yritykseltä albumworks
Thanks Clifford. Great to hear you like our range of Photo Book options and are finding the process easy. We’re also glad you’re making good use of the rewards program. Thanks for taking the time to share your experience.
Regards
Naomi @ albumworks
Vastaus yritykseltä albumworks
Hi, we are so pleased you love the quality of our product and our efficient service. Thank you for letting us know. - albuwmorks Customer Service team
Always arrives in a short time plus the…
Always arrives in a short time plus the end product is excellent,
9. heinäkuuta 2026
Vastaus yritykseltä albumworks
That's great to hear, Margaret! We're glad you're consistently happy with the finished Photo Books and the speedy delivery. Thanks for choosing albumworks.
Naomi
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