To be honest I don't know how the system actually works. I signed up and picked my chosen companies but I have purchased from them since but I don't seem to be gaining any 'points' but any no sufficie... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This rewards scheme used to be better but it's slowly been eroded. Boots are no longer participating, it seems, and the new prize draw that replaced the monthly challenges is nowhere near as good. I... Näytä lisää
Yritys on vastannut
Good idea for cashback off mobile bills but I invariably have to wait forever for confirmation that money has actually reduced my phone bill , and currently week has passed and not even sure my latest... Näytä lisää
Yritys on vastannut
Fantastic little app that allows me to take money directly off my phone bill by recognising my everyday purchases. Literally does its work in the background and rewards me in the process!
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Turn your buys into highs! Join 4 million members who are making their mobile bills drop just by elevating their spending habits. Connect your cards, shop with over 200 well loved brands, cash in your rewards and boost your mobile life 🚀
Yhteystiedot
5th Floor Queens House Queen St Manchester , M2 5HT, Manchester, Yhdistynyt kuningaskunta
- support@airtime.co.uk
- airtimerewards.co.uk
3,3
Keskitasoinen
6 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Honestly
Honestly, I’m really disappointed.
When I first started with this company, I was able to withdraw £30 a month with no fees, which felt fair and straightforward. However, I’ve now discovered that withdrawals have been reduced to just £10 per monthand on top of that, there are fees. That’s honestly ridiculous.
With such a low limit, it now takes several months just to withdraw my own money. It feels like my funds are being unnecessarily held, and I have no idea who thought introducing this change was a good idea.
What makes this even more frustrating is that I’ve been a loyal customer. I’ve recommended this platform to several people, and to now be treated like this is really disappointing.
At this point, I’d like to withdraw all of my money and remove the app entirely- if that’s even possible.
Overall, this experience has been very poor, and unfortunately, I have to give it one star.
Customers who earned their cash way before these rules were introduced of fees should have been given an opportunity to withdraw without being penalised - and I would love a follow up to be able to do this.
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey! Thank you for taking the time to share your feedback, we’re really sorry to hear how disappointed and frustrated you’re feeling.
We completely understand how important it is to have clear, fair, and accessible withdrawal options, especially as a long-standing and supportive customer who has recommended us to others. Your experience and loyalty genuinely mean a lot, so it’s tough to hear that this has left you feeling let down.
We appreciate you highlighting your concerns around withdrawal limits, fees, and the overall process. Please be assured that your feedback has been heard and will be shared with the relevant team as we continue to work on making improvements across the platform.
Okay company
Good company who reward you when you make some purchases. The money they give you however is not a lot and you have to wait around a month for it to hit your wallet then you have to wait another few days before you receive it into your bank. Easy to sign up too
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Joshua, thanks you for your review! We’re really glad to hear you found Airtime easy to sign up for and that you’re enjoying earning rewards from your everyday purchases, that’s exactly what we aim for 😊
We also appreciate your feedback about the reward amounts and timing. We’re always working behind the scenes to improve both the value of offers and how quickly rewards are processed, so it’s great to hear your perspective on this.
Thanks again for sharing your experience, and we hope you continue to enjoy earning.
Great way to make savings!
Airtime has been great for me so far. I have managed to make enough money through my normal shopping routines to get a few top-ups for my phone. Based on my experience, I would definitely recommend.
29. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Mark, thank you so much for your fantastic review! We’re absolutely thrilled to hear how well Airtime has been working for you.
It’s great to know you’ve been able to turn your everyday shopping into real savings on your phone bill, that’s exactly what we love to see!
Your recommendation means a lot to us, and we’re so glad you’re enjoying the experience. Here’s to many more top-ups from your regular spending! 🚀
Iv been using the app for a while
Iv been using the app for a while. And whilst a lot of the retailers are not of interest to me there's definitely enough to make it worthwhile. And the new enhancement to reduce how much I need before withdrawing to my phone account is definitely an improvement. Just wish some retailers didn't have such long delays on funds clearing. But overall I'm happy with it.
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Richard, thank you for taking the time to share your feedback!
We’re really pleased to hear that you’re finding value in the app and that the recent enhancement to lower the withdrawal threshold has made a positive difference for you. It’s great to know it’s helping make your rewards more accessible.
We appreciate your comments about retailer choice and pending times too. We understand that waiting for funds to clear can be frustrating, and we’re always working closely with our partners to improve this experience wherever possible.
Thanks again for your support, and we’re glad to hear you’re enjoying using the app overall!
Great, Easy to used
Great, easy to use and gain rewards.
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Alison, thank you so much for your positive review! Delighted to hear you've found the app easy to use. If there is anything at all we can help with, please let us know 😊
Poor customer service
This is my third review of this company in less than six months. Unfortunately, after all this time, the issues I raised still have not been resolved.
I initially contacted customer support when a new “withdrawal fee” was introduced without warning. This meant that I (along with many other members) would have to pay a fee to withdraw money that had already been earned before the fee was introduced. Customers should have been given prior notice to allow time to withdraw funds without being penalised.
After multiple back-and-forth emails with Airtime Rewards, they eventually agreed to pay out the money I had earned without charging the fee. I provided my bank details so this could be processed by their finance team. However, one month later, I am still no closer to receiving the funds.
If you had asked me this time last year, I would have recommended Airtime Rewards to anyone. It was easy to use, had reasonable terms and conditions, and was a great way to save a small amount here and there. However, my experience over the past few months has completely changed my view. It has been nothing but trouble, and the way new terms and conditions were introduced leaves a very bitter impression.
There are other cashback services offering better value and a smoother experience, which I would recommend instead.
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Zoe, thank you for taking the time to provide your feedback. We're very sorry to hear of the poor experience you have encountered. We've requested some details through Trust Pilot, as soon as we have those we'll ensure this issue is resolved immediately.
Such a good way of saving money on your…
Such a good way of saving money on your phone bills
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey! Thank you so much for your 5* review! We're delighted to hear you're enjoying using the app and reducing your mobile bill. Please contact us if there is anything we can help with 😊
Since December the app isn’t working properly
Unfortunately since December the app isn’t acknowledging my purchases, therefore, I am losing out on rewards. I obviously spent more in December for Christmas.
Up until then I have been able to pay £10 off my phone bill every month. Very disappointed and very frustrating!
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Gaynor, thank you for your review. We're very sorry to hear of the issues you've encountered. We've reached out through Trust Pilot to get some account details. Once we have these, we'll reach out to assist and ensure you're receiving all eligible rewards.
A little something off your mobile bill…
A little something off your mobile bill for free is always welcome.
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Sarah, thank you so much for your positive review! Delighted to hear you're enjoying using the app. Please let us know if there is anything at all we can help with 😁
Keep an eye on it
Whilst the idea and rewards are good , you have to keep an eye on it as some of my purchases don't seem to register
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Laurence, thank you for your feedback, sorry to hear some transactions haven't tracked. This could be a card registration or retailer tracking concern. Either way, we'd really like to look into this so we can ensure you receive all eligible rewards and we can rectify any registration or tracking issues.
It works well and requires virtually no…
It works well and requires virtually no effort, however they have this annoying habit of removing my most used retailers but only from my app, the wife can still access them through hers which seems extremely unfair. I hardly use it now due to limited retailers to choose from, the rewards are not worth enough to justify spending for the sake of rewards.
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey, thank you for your feedback on your experience, sorry to hear it's not been great recently. Retailer offers can change or be withdrawn at any time, as these decisions are made entirely at the retailer’s discretion. We certain the value the feedback though and have passed this onto the relevant team.
Great app howrver I am not always able…
Great app howrver I am not always able to complete the card sometimes as the places that are on option I can't shop in due yo finances and on option which is a real pain. It does take a ehile for the stamps to apear do you are waiting a while before you see any evidence and also each month thry keep far too many stsmps per month and I think with how difficult it is with finances getting tight this part of Airtime is a joke.
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Madeleine, thank you for your 5* review! Very happy to hear you're finding the app great to use. We really appreciate the feedback regarding the stamp cards, retailer eligibility and pending period. It will help us continue to improve on all aspects of the service 😊
This is a simple app which can save you…
This is a simple app which can save you money on your mobile phone bills. I have been using it for quite sometime now and have earned rewards in excess of £100 which have been redeemed against my phone bills. Very happy!!
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Shelley, we really appreciate your positive review! Delighted to hear how much you enjoy the app and we've helped you save so much on you're mobile bill - it's what we're here for 🙌 If there is anything at all we can help with, please get in touch.
A good way of saving on your mobile…
A good way of saving on your mobile phone bill without really trying. Some of the rewards take a long time to come through but they all get there in the end.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey John, thank you for your 5* review. Really happy to hear you're enjoying the app. We're always working on getting our members their rewards as quickly as possible so we'll certainly take this feedback on board. Let us know if we can help with anything at all 😊
Just don't get the fuss
You can only redeem against maximum £10 and it takes forever sometimes to get your cash back, some only available in 90 days...that's a long time to wait. By then 3 months worth of mobile bills have gone by and I'm still on a pending sum of £11. I don't get the rave. But will leave it at 2 stars because at least it's something rather than nothing. I'd give it a 3 if they didn't try and upsell you all the time and tell you your account has expired and needs reconnecting again.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Tasmia, thank you for taking the time to share your feedback with us. We appreciate you highlighting your experience, and we’re sorry to hear that some aspects of the app haven’t met your expectations.
We understand how important it is for the process to feel clear and convenient, and feedback like yours helps us better understand where improvements may be needed.
Please be assured that we regularly review comments from our members and use them to help shape future updates and enhancements to the service.
Hotel offers not working
I use Hotels twice a month however this week am unable to use Hotels.com (or other hotel sites) offer?
The blue get offer bar is obstructed, is there a glitch, have I done something wrong, or is there an O2 maximum per month I've gone above? Otherwise love the app, reducing my O2 bill.
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Brenda, thank you for your feedback. Very sorry to hear the issue you have encountered.
We're not aware of any issues with the Hotel.com offer or link. We'd really like to look into this further for you if you'd be happy to contact the team, we can get some more details and ensure there are no issues.
Easy to use
Easy to use, picks up my transactions most of the time, slight hitch now and again. Helps to pay my mobile bill when it gets to £10.
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Veronica, thank you for your review. Very glad to hear you enjoy the app. If you encounter any issues, please get in touch with the team 😊
Was great, but not any more
Used to be great, no problems with transactions tracking and you could redeem your balance quickly and easily, but over the last few months, the service has deteriorated in 2 key ways. 1: An increasing number of purchases don't track and 2: the ridiculous changes made in relation to getting your funds paid back with sky high charges for bank transfers and a limit on the number of transfers allowed to get MY credit paid to me. I changed mobile networks and my new network is not supported so I have no option other than to transfer to my bank account, but Airtime now restrict you to being able to only transfer £10 at a time and take an insane 13% for the privilege to get your money. Airtime could not care less about the obscene charges they now levy, or the block they put in place to restrict your transfer to bank account to 2 X £10 transfers a month (with a shocking £1.30 fee each time for the privilege). The hassle is getting too much now and it's sad looking back at how much better things used to be, as it's more frustrating than great now.
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Matt, thanks for taking the time to share your feedback. We’re really sorry to hear that your recent experience hasn’t matched the positive experience you had with Airtime in the past. We completely understand how frustrating it can be when purchases don’t track as expected and when changes to withdrawal options affect how you access your rewards.
In relation to withdrawals, Airtime was originally created for members to reduce their mobile phone bill. The withdrawal to card option was introduced so members whose mobile networks aren’t supported can still continue using the service and access their rewards, rather than being unable to redeem them at all. While this option does include a processing fee and transfer limits, it was designed to provide an alternative way for members to receive their rewards when airtime redemption isn’t available.
Regarding purchases not tracking, this certainly isn’t the experience we want for our members. In many cases tracking can be affected by failed card registrations, ineligible purchase or payment methods or changes to tracking details with the retailer. However, you can complete the missing transaction for via the app, we can ensure you receive any eligible rewards and rectify any potential tracking issues.
We really appreciate you sharing your thoughts, as feedback like this helps us review and improve the service for our members.
Does what it says on the tin
Does what it says on the tin. Well done app developers, on developing an app!
Glad some tiny rebates arrive after positively ages - and glad the minimum redemption period is only a Tenner! Takes quite a while to accumulate credit against one’s mobile telephone bill - but “slow and steady wins the race”!
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Andrew, thank you for your review! Glad to hear you're enjoying the app. Please get in touch if we can help with anything at all.
Concept is good but the app is very complex
Concept is good but the app is extremely complex to use and frankly finding any useful store is a nightmare. Also too many terms and conditions variations across each outlet including multiple different payment restrictions, use or do not use a dedicated link and transactions not tracking. Also terms and conditions keep changing without notice. Lastly only a very restricted range of mobile accounts offer the redemption and none of the more generally better value operations.
Personally I prefer Topcashback which has a much better range of offers, is much simpler to use and has a wider range of redemption possibilities
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Simon, thank you for taking the time to share your feedback. We're really glad to hear that you like the concept behind Airtime, but we're sorry to hear that the app has felt complicated and frustrating to use.
Our offers and rates come directly from the retailers themselves, which means the terms and conditions can vary between stores. Some retailers require purchases through a dedicated link, while others allow you to simply pay in-store or online with a linked card. We understand this can sometimes feel a bit complex, and we’re always looking at ways to make these requirements clearer and easier to follow within the app.
In terms of tracking, purchases should normally track automatically when the correct steps are followed, but if something doesn’t track as expected, you can complete the missing transaction form within the app which will ensure any eligible rewards are issued and we can rectify any tracking concerns.
Redemptions are currently available with a selection of supported mobile networks that we have direct billing integrations with. We appreciate that this may not include every provider, but expanding our supported networks is something we continue to work on.
We really value feedback like this as it helps us improve both the app experience and how we present our offers. Thanks again for sharing your thoughts.
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