It was within a matter of minutes from my request for a doctor phone appointment to actually speaking with the doctor. He was kind, professional, and concerned. His questions and responses were clear... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I didn't know how to find a local doctor quickly for a quick check up while travelling that spoke English. I only had 1 day in the location. I stumbled on the Air Doctor site was was able to seamlessl... Näytä lisää
Yritys on vastannut
Absolutely outstanding service. Tentative caring and very thorough. Highly recommend. Waited until I was well enough I didn’t feel like it was a chore. Really took care of me.
Yritys on vastannut
We were in Serbia and got through our trip insurance company to Dr. Claudia Arencibia, who became our rescuer with her good logic and clear instructions and analysis. She did not stop till she was co... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Lääkärin konsultointipalvelu
- Lääkäri
- Ensihoitolääkäri
- Perhelääkäri
- Ravintoneuvoja
- Kotisairaanhoitopalvelu
Yrityksen kirjoittama
Air Doctor connects travelers to local private doctors if they fall ill abroad through an easy-to-use app. The Air Doctor app connects travelers to a global network of over 25,000 professional medical practitioners, including GPs, pediatricians, dentists, ophthalmologists, dermatologists, gynecologists, and orthopedic specialists, spanning 75 countries. Travelers are able to browse and filter local doctors, by location, specialty, language, gender, etc. to find the most appropriate doctor for their needs and set up either a clinic, at-home, or telemedicine consultation. With 24/7 multi-lingual support and the ability to provide valid, local prescriptions, travelers and expats can now get quality medical care they know, in the places they don’t. Air Doctor’s telemedicine service can also provide cross-border medical services, meaning travelers can receive valid, local prescriptions and receive any medication they require - just like when they're back home. How it Works: 1. Choose a relevant medical specialty 2. Browse and select your preferred doctor 3. Pick the location and time Travelers receive peace of mind knowing they can access medical care while abroad (even if they can’t speak the local language or know how the healthcare system works). And with Air Doctor, they receive more appropriate medical care. Book a consultation from anywhere in the world with a few easy taps. With Air Doctor in your pocket, you can experience the world worry-free.
Yhteystiedot
Hashaked 1, Beit Nekofa, 9083000, Beit Nekofa, Israel
- +972-3-545-7547
- support@air-dr.com
- air-dr.com
4,8
Erinomainen
1 t. arvostelua
On vastannut 95 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
Excellent service! Quick response, easy app to navigate, extremely helpful staff..highly recommend and I will use them for all my travels as needed.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Linda,
It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.
Super effective and friendly service.
Super effective and friendly service.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Cathy,
Thank you so much for sharing your experience with us! We’re really glad we could be there for you, that’s exactly why we built Air Doctor. Anytime you need us, we’re here.
Vastaus yritykseltä Air Doctor
Hi there,
We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.
Overall the experience was efficient, accurate and affordable
Overall the experience was efficient, of the highest quality, timely and from the United States experience very affordable. I needed blood work, X-rays, and ultra sounds all were done within2 hr of ordering.Dr. Karen Velazco spoke great English. As a retired Physician and a Medical Director of 40 Clinicians at 3 different clinics. She was exceptional. I would hire her for one of my clinics without reservation and have her as my Primary Care Clinician with the highest confidence.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Daniel,
It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.
Amazing service
Amazing service. Fast and efficient. Would highly recommend.
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Hi there,
Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.
My family is traveling in Mexico City…
My family is traveling in Mexico City this week, and I forgot one of my medications back in the USA. Air Doctor quickly paired me with an available doctor who was able to write the prescription and get me the medication. They did a great job. I highly recommend air doctor. Bravo!
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Joe,
It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.
AirDoctor was exactly what we needed
AirDoctor was exactly what we needed. My 4 year old daughter needed to see a doctor, and we had just arrived in Mexico City. We were quickly able to get her an appointment nearby.
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Andrea,
Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.
Fast, Warm, Professional
Within an hour of booking, I had a video conference with a warm, professional, helpful doctor. An hour later I was in the pharmacy with my prescription for badly needed medication. It was a wonderful experience all round. Highly recommend.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Sue,
Thank you for this fantastic review! We’re so happy to know you had a good experience. We’ll definitely share your message with the team, it’ll make them smile.
Doctor and staff very kind
Doctor and staff very kind, thorough and professional.
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Ben,
Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.
First time we have needed this service…
First time we have needed this service provided by our insurance provider.
Easy to use the app, had a video appointment arranged with a doctor within 40 minutes. The video call was with a native English speaking doctor who was excellent. We had a prescription within 10 minutes.
Excellent service
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Kevin,
Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.
Great experience
Great experience. I was able to get an appointment fast to speak to a GP online. My GP was very professional, knowledgable and calm. Allowing me to feel very reassured.
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Katie,
It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.
Anstonishingly simple handling at every…
Anstonishingly simple handling at every stage from appointment, treatment in hospital to settleling the invoice.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Achim,
Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.
Vastaus yritykseltä Air Doctor
Hi there,
We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.
Got a video call scheduled within an…
Got a video call scheduled within an hour and doctor was extremely helping me figure out how to deal with my medical issue
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Stephen,
It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.
Excellent first time experience
Doctors who can speak multiple languages is a plus. I had a prompt virtual appointment with a suggested treatment plan and the email prescription was prompt.
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Andi,
Thank you for this fantastic review! We’re so happy to know you had a good experience. We’ll definitely share your message with the team, it’ll make them smile.
The doctor was very accurate for size…
The doctor was very accurate for size with humanity approach and big concerned to my illness and I highly recommend him
21. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Eli,
It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.
Great Service
App downloaded quickly, easy to set up, and had a vetted and qualified doctor out for home a visit within 2 hours. Great service.
20. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Matt,
Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.
Just the easiest process and support…
Just the easiest process and support when needed. Everything was taken care of and simple instructions were easy to follow.
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Hi there,
We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.
Easy, competent, nice
Doctor was very nice and adequately thorough, explained everything very well. The whole process was far easier than expected.
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Florence,
It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.
Horrible experience
Horrible experience. Booked and paid for an appointment. The doctor didn't join the call at the allocated time. I waited 20minutes and then tried to initiate the call myself, and no one answered. When I questioned this and asked for a refund, they blamed me and refused a refund. Useless. I'm sure they will answer this review with a "sorry for your experience" generic response, but that doesn't return my wasted money
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Air Doctor
Dear Bill,
Thank you for your message. We’re sorry this experience felt frustrating, we understand how disappointing it is when an appointment doesn’t go as planned.
After reviewing the call logs, our records show that you did attempt to join the consultation at the scheduled time of the appointment, but a permissions issue prevented the connection. The doctor did join on time and remained available during the appointment window, however the call was only successfully connected from your end again after the session had ended.
Ultimately, since the doctor was present and the consultation was made available as scheduled, the refund request could not be approved under our policy. We know this isn’t the outcome you were hoping for, and we appreciate you taking the time to share your experience.
Team Air Doctor
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