Agora Business Publications LLP Arvostelua 

399
TrustScore 1.5/5 tähteä

1,3

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

ABSOLUTE SCAMMERS! I have never used any service from them. Started receiving invoices charging me for a subscription I have never used or have known about. Started chasing money. I refused to pay... Näytä lisää

Saanut 1/5 tähteä

COMPLETE SCAMMERS! This company cold call you asking you to sign up to their 'free' newsletter (which incidentally is complete rubbish). They say you won't have to pay anything. A month or so later th... Näytä lisää

Saanut 1/5 tähteä

I had an identical experience to that of those other 1 star reviewers. I had no recall of agreeing to a trail and the emails subsequently went to junk and then I am sent a £90 invoice - when I queried... Näytä lisää

Saanut 1/5 tähteä

Total Scammers. Downloaded a single Template then got billed because they sent "Subscriptions" via email that we never entertained or clicked on. Directors are umbrella companies not even based... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Tietopalvelut

Yrityksen kirjoittama

Since 2006, Agora Business Publications has been providing specialist information services to companies and the public alike. We are committed to bringing expert insight to our audiences - presented without unnecessary jargon or distracting adverts – that is focused on practical application in the real world.


Yhteystiedot

1,3

Huono

TrustScore 1.5/5 tähteä

399 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 61 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,3

Kaikki arvostelut

(399)

58 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The best HR update in the UL

I have signed up a long time ago for a free trial and never went back. This is the best HR update that exists. Easy to understand language, all updates explained properly, a fantastic way to educate in the HR field (at a fraction of cost compared to other courses).

26. huhtikuuta 2024
Oma-aloitteinen arvostelu
Agora Business Publications LLP-logo

Vastaus yritykseltä Agora Business Publications LLP

Hi Kat

Thank you for taking the time to leave us a 5* review.

It is brilliant to hear that you find the services we provide to be such a fantastic help and we are able to keep you updated with your HR requirements in a language that you understand and at an affordable price for your company.

Yours Sincerely
Agora Business Publications LLP

Saanut 1/5 tähteä

This is a scam

This is a scam. I have been invoiced and referred to a debt collection agency for a service I did not want or use.
I have spoken to trading standards and they have advised me and others in this situation to ask the debt collection agency for the signed agreement. They will not have one as we did not sign for this service.
I’d highly recommend reporting to trading standards if you find yourself in the same position as me.
I have paid the debt so this does not impact my credit score but now I will take this to court without any doubts

25. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Very useful monthly guide and update

I subscribe monthly to PC Knowledge and almost always find something useful which I didn't previously know. As a "non techy", this is so valuable. The helpdesk for subscribers has got me out of a difficult spot more than once too.

24. huhtikuuta 2024
Oma-aloitteinen arvostelu
Agora Business Publications LLP-logo

Vastaus yritykseltä Agora Business Publications LLP

Hi Alan

Thank you for taking the time to leave us a 4* review.

We are delighted to hear that your subscription has been such a massive help when you have needed assistance with PC issues. We would also appreciate any feedback - what can we do better to earn that 5th star from you? Please feel free to share your thoughts with us at cs@agorabusiness.co.uk.

Yours Sincerely
Agora Business Publications LLP

Saanut 5/5 tähteä

Excellent HR support

Excellent professional service

1. helmikuuta 2024
Oma-aloitteinen arvostelu
Agora Business Publications LLP-logo

Vastaus yritykseltä Agora Business Publications LLP

Good Afternoon

Thank you for taking the time to leave us a 5* review.

We are delighted to hear that you enjoyed the Webinar and the information provided and hope you can utilize this within your company.

Yours Sincerely
Agora Business Publications LLP

Saanut 1/5 tähteä

DO NOT USE THIS COMPANY

Reluctantly giving them 1 star, which is not deserved but couldn't give zero. My experience mirrors exactly that of all the others giving one star. A scamming company asking me to pay money for a produce I have not signed up to or received.

Hounded to pay money, told them I had not requested or had services. Now with a debt collection agency, who incidentally I cannot speak to are threatening me with action!

I have asked to speak to a senior manager at Agora, no reply. I have requested the MD to contact me on Linkedin, I am not holding my breath.

Absolutely terrible service when trying to tell them I have not subscribed to their service, just stopped short of calling me a liar. I run a software company that has nothing to do with any of their publications so would not sign up to them.

Next step is to take the information to the Information Commissioners Office, Trading Standards, Fraud Department, Police and anyone else that will listen to me to see how we can stop organisations like this SCAMMING people.

22. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Worst of the worst!

Worst of the worst!

Like most people have already stated, scammers!!!!

They have been chasing me for a membership I never signed up to, and awful business, looking at their site it is a joke cheap and goes with their employees who have awful customer service.

I will be sure to pass on my experience to my HR Network.

22. huhtikuuta 2024
Oma-aloitteinen arvostelu
Agora Business Publications LLP-logo

Vastaus yritykseltä Agora Business Publications LLP

Hi Karl

It is unfortunate that you felt the need to place your dissatisfaction on Trustpilot.

The order you placed with us was honoured in good faith on the terms that you agreed to when placing the order.

The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty require fields that must be completed in order to enter into the trial.. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.

Filling your details into the order form and clicking to confirm that you have read and understood the terms of the offer is not misleading. You had full access to our information and we sent the documents ordered. We also sent a number of emails throughout the trial informing you of features and reminding you that the trial was ending.

When a customer queries an account our Customer Service Team will reply with all of the facts about the subscription and give clear information and always in a helpful, polite and respectful manner.

Kind Regards
Agora Publications

Saanut 1/5 tähteä

Disgusting Experience

I had a disappointing experience with Agora Business Publications LLP. Their website promises valuable information and documents that you can use, and advertises a one-month free trial. I signed up without providing any payment details—no credit card or direct debit—as I assumed that access would simply end after the trial if I did not confirm continuation.

Unfortunately, I was never able to access any of the promised resources. Instead, I was overwhelmed by a barrage of marketing emails. To make matters worse, I recently received an invoice for £79.00. When I contacted customer service to cancel everything and clarify that I had never agreed to continue the service or make any payments, they were unhelpful and still charged me £19.95 for services I never accessed.

My advice is to steer clear of this company and avoid any offers or free trials they provide. They seem to operate in a way that borders on scamming, legally speaking. I regret not checking reviews on Trust Pilot beforehand. Stay away from Agora Business Publications LLP.

19. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

SCAM SCAM SCAM !!

SCAM SCAM SCAM !!!
Avoid !!!
I got sent a bill from these people that I had not even signed up for !!! I sent them an email explaining I had not signed up for this and they sent me another bill including a late payment cost !!!
I’ve reported them to training standards !!

1. maaliskuuta 2024
Oma-aloitteinen arvostelu
Agora Business Publications LLP-logo

Vastaus yritykseltä Agora Business Publications LLP

Good Afternoon Elly

Thank you for your feedback

We are unable to locate any contact except for the cancellation request. We can confirm that we received your payment and the account has now been closed in full.

Kind Regards
Agora Publications

Saanut 1/5 tähteä

Scam.

Scam.
Keep sending me letters saying I owe them money.
I have never purchases anything from Agora Business Publications.
I have checked my emails for confirmation correspondence. NOTHING.
I now have a debt collection agency harassing me and my credit score has been impacted.

16. huhtikuuta 2024
Oma-aloitteinen arvostelu
Agora Business Publications LLP-logo

Vastaus yritykseltä Agora Business Publications LLP

Good Afternoon

Thank you for the review.

As discussed in our email correspondence your concern has now been resolved. We would appreciate if you would consider removing the review as per the resolution.

Best Regards
Your Agora Team

Saanut 1/5 tähteä

Like many have said you are scammers

Like many have said you are scammers.
I didn’t sign up for anything with you.
Nothing more to say

1. lokakuuta 2023
Oma-aloitteinen arvostelu
Agora Business Publications LLP-logo

Vastaus yritykseltä Agora Business Publications LLP

Good Morning

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Agora Business Publications

Saanut 1/5 tähteä

Health Warning

Health Warning
Stay well away from this scamming company that has no morals and constantly lies. Play games to try and get money from people who look at their view site.
They also breach GDPR regulations. I will be contacting the information commissioner's office about them. There is no debt and they pass on personal information to a third party without permission. So-called debt collectors

10. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

DO NOT GO NEAR THE SUBSCRIPTION

DO NOT GO NEAR THE SUBSCRIPTION
I naïvely signed up to the subscription, I only reviewed one document and never accessed anything else. They wrote demanding a payment for over £185, as I registered with my work address they have constantly sent letters to my work address as well as the main reception of my work place. They have transferred the money I owe to a debt agency before I even knew about the debt. The cost of living at the moment is a struggle and have debt on priority bills and this is not a priority over them, this behaviour shouldn't be allowed, even my priority bills have been more reasonable to deal with and sent less harassing letters. This really needs to be stopped from trading, customer service is disgraceful.

1. huhtikuuta 2024
Oma-aloitteinen arvostelu
Agora Business Publications LLP-logo

Vastaus yritykseltä Agora Business Publications LLP

Hi Sarah

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Kind Regards

Your Agora Team

Saanut 1/5 tähteä

Do not even go near their website!!

Do not even go near their website!!!

I naively went onto their website and then receive a letter demanding money for something…. Not a scoobies what.

It’s bordering on harassment the amount of times they have contacted me. I’ve got legal advice and reported to trading standards- it’s appalling that they are allowed to do this

1. maaliskuuta 2024
Oma-aloitteinen arvostelu
Agora Business Publications LLP-logo

Vastaus yritykseltä Agora Business Publications LLP

Hi Rebecca

I am sorry that the terms of the offer were misunderstood when you placed your order.

The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty fields that must be completed in order to enter into the trial. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.

Filling your details into the order form and clicking to confirm that you have read and understood the terms of the offer is not misleading. You had full access to our information and we sent the documents ordered. We also sent a number of emails throughout the trial informing you of features and reminding you that the trial was ending.

As we did not receive a cancellation request this then became a full subscription as advised on the order form.

Yours Sincerely
Agora Business Publications LLP

Saanut 1/5 tähteä

SCAM

SCAM - avoid at all costs. You don't realise you are signing up to a SCAM and they will be charging you after the trial period.

25. maaliskuuta 2024
Oma-aloitteinen arvostelu
Agora Business Publications LLP-logo

Vastaus yritykseltä Agora Business Publications LLP

Hi Janine

It is unfortunate that you felt the need to place your dissatisfaction on Trustpilot.

The order you placed with us was honoured in good faith on the terms that you agreed to when placing the order.

The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty require fields that must be completed in order to enter into the trial.. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.

Filling your details into the order form and clicking to confirm that you have read and understood the terms of the offer is not misleading. You had full access to our information and we sent the documents ordered. We also sent a number of emails throughout the trial informing you of features and reminding you that the trial was ending.

We are in fact a legitimate business and have been running with thousands of happy customers for over 16 years. You were free to cancel any time, as are all our subscribers. If you didn’t feel that the material was beneficial within the free 30 days we just needed a cancellation from you.

Yours Sincerely
Agora Business Publications LLP

Saanut 1/5 tähteä

Took off my previous review total scam…

Took off my previous review total scam of a company please be aware
No it was not dealt with you conned me and threaten with court action I’m not the 1st person if you look at previous reviews your company is a total scam and should be stopped

10. marraskuuta 2023
Oma-aloitteinen arvostelu
Agora Business Publications LLP-logo

Vastaus yritykseltä Agora Business Publications LLP

Hi Michelle

It is unfortunate that you felt the need to place your dissatisfaction on a review platform.

I can see that you have been in contact with our Customer Service Team and this issue has now been dealt with.

Kind Regards
Agora Business Publications LLP

Saanut 1/5 tähteä

This company is a scam

This company is a scam! harassed by debt collectors saying I attended a course which is untrue . DO NOT BECOME A VICTIM STAY WELL CLEAR OF THIS COMPANY

14. maaliskuuta 2024
Oma-aloitteinen arvostelu
Agora Business Publications LLP-logo

Vastaus yritykseltä Agora Business Publications LLP

Hi Tracey

Your review has come as a surprise to us as the only contact we have had from you was to request our payment information so that you could pay an invoice.

We would like the opportunity to discuss this with you, can you please contact our Customer Service Team at cs@agorabusiness.co.uk.

Kind regards
Agora Business Publications LLP

Saanut 1/5 tähteä

I am now being hounded and harassed…

I am now being hounded and harassed regarding a service I was unaware I signed up for! I explained the circumstances. No customer care, no understanding- they are now increasing the amount of money that I owe, knowing an oversight was made andI do not have the money- they are now threatening Debt Collection.

Please do not use this service!

11. maaliskuuta 2024
Oma-aloitteinen arvostelu
Agora Business Publications LLP-logo

Vastaus yritykseltä Agora Business Publications LLP

Hi Nicola

I am sorry to hear that you did not have the experience with us that you were hoping for.

I can see that you have been in contact with our Customer Service Team and this issue has now been dealt with.

Kind Regards

Agora Business Publications LLP



Saanut 1/5 tähteä

A BIG ZERO STAR FOR NO SERVICE…

A BIG ZERO STAR FOR NO SERVICE PROVIDED!! THEY ARE AMONG THE BIGGEST SCAMMERS. Please don’t visit the site, THEY ARE ABSOLUTELY UNSCRUPULOUS. Once they have any of your details they start billing you. I asked them to show me a signed contract I get an automated typed reply as below
I have reported them to FRAUD PROTECTION AND TRADING STANDARDS. I’ve also informed my lawyers. I have no intentions of paying their RANSOM DEMANDS!!
Seriously with all these negative reviews you would have thought they would change the way their work, Surprisingly not
I’ve posted on X and FB alerting people to the UNSCRUPULOUS WAYS!!
Also I have reported them to BBC watchdog. Strength comes in number, if you have been victims of this fraudulent company keep reporting them.
Also, note for the company if can send posted invoices why can’t you send a letter saying we are going to starting charging you, No!! That would be too easy for this FRAUDULENT COMPANY. Beware everyone do not even go on to their website!!!!

26. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

SCAMMERS

SCAMMERS
It is enough for you to pass through their website, and leave your details as requested for some free forms to be downloaded and then you get the invoice after a month. Where is the scam? Where is the catch? Simple, all the websites that have the intention to charge you will ask you for your card details, so you are aware that you will be charged at some point, no with these people, they would not ask you for your address, name, position and so on as otherways, no one will give his details to them. I have asked our solicitor and he said that are scammers who do not follow a standard policy, they have been reported to a trading standard and hopefully, legal action will be taken against them. DO NOT PAY ANYTHING, THEY MUST SERVE THE CASE TO THE TRIBUNAL FIRST, AND THIS WILL NEVER HAPPEN AS THEY ARE FRAUDULENT AND HAVE NEVER MADE IT VERY CLEAR TO YOU THAT YOU HAD TO PAY AT SOME POINT AS REQUESTED BY LAW

1. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Dreadful customer service

Dreadful customer service. Yet another bad review for Agora, seems to be a common theme for this company. I like others signed up for a months free trial for health & safety information. I realised the same day the publication was no use to me. Then I ended up with a £75 bill for a service that I didn't want. They claim to have emailed me to tell me that the months trial was coming to an end and I would be invoiced, but I can't find a record in my inbox or spam, just lots of marketing from them. I rang them and gave them the opportunity to credit me for the invoiced they declined. A company with this many poor reviews should be looking at their business model.

22. helmikuuta 2024
Oma-aloitteinen arvostelu
Agora Business Publications LLP-logo

Vastaus yritykseltä Agora Business Publications LLP

Hi Catherine

It is unfortunate that you felt the need to place your dissatisfaction on a review platform.

I can see from the email interaction between yourself and our Customer Service Team that you believed you had cancelled the 30 day free trial that you ordered within the free period. You also stated that you had been deleting the emails sent from us containing vital information regarding the trial. The first contact we received from you was two months after the trial ended. We have requested further information from you as to how and when the original cancellation was made so that we can back date the cancellation but we have not yet received this information. If you can provide this to us we will happily honour the original request.

Your Sincerely
Agora Business Publications LLP

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