Agora Business Publications LLP Arvostelua 

SCAM COMPANY BEWARE
recieved a £79.80 bill & have never heard of the company!!! Same as everybody else!!

I accidentally clicked on a "Free Resources" link and received an invoice for four copies of a health and safety newsletter. Nothing has ever been downloaded by me, and the free resource that was meant to be emailed to me had nothing to do with my search.
A fraudulent business that needs to be looked into!

03/02: In response to the reply, I have already been emailing yourselves at the email below. You have not responded to my last email on the date of this review.

I accidentally clicked onto this website looking for resource.
Straight away i received an invoice.
I gave this company lots of opportunity to sell me the product and they still failed to provide me with what the company offered and what my subscription was for before completing this review.
I was just sent a link to the site....
I recently got threatened with debt recovery letters, so i had no choice other than pat the invoice. Very poor company, nothing relevant and complete SCAM and reported trading standards.

The HR information that was downloaded as part of the free trial was wrong, among others it included information regarding flexible working that wasn't reflective of the current legislation. I highlighted concerns, got no response. I advised I would not be paying for the service as it the information provided was inaccurate. They ignored again then sent debt collection letters. Absolutely avoid HR support as if you have no experience in the sector you could easily provide misleading information or take incorrect action based on the information this company is sharing

Just received an invoice out of the blue for £79.80, for 4 months of:
* Latest digital publications
* Ask the experts email helpdesk
* Online resource centre

No one at our business had never heard of 'Agora Business Publications - Health and Safety Adviser Online' before we received the invoice. No-one has signed-up or agreed to anything with this company. No services have been received and no evidence of any agreements or services have been provided.

SCAMMER

Scammers do not click on any of their links.

Awful Scammers, be wary.

Our review is exactly the same as Joanna MacLennan's below.

We have never signed up to their services and the member of staff they tried to invoice doesn't deal with anything on the business side of things either.

These people or the people they have trying to sell their products sign people up without their consent or in our case without even speaking to anyone with the authority to do so.

On 5th November 2024, I received a reply on Trust pilot from Agora Business publications and they claimed that I placed an order from them and honoured in good faith on the terms that I agreed to when placing the order.
I deny your false assertion that and I quote from your trust pilot reply " The order you placed with us was honoured in good faith on the terms that you agreed to when placing the order.
When I started to receive emails from your company I saw them as usual emails scam therefore I did not reply until your company started asking me for payment.
If you are a legitimate company then you need to have a hard look at you trust pilot reviews and change the ways you use to get customers. Because you need contracts with customers before an order is placed. Example what I know is that when I placed an order with any service company, they always ask for bank details to make it a legal binding contract.

I encountered "Care Quality Matters Online" while searching for CQC guidelines, only to realize later that this was not an official CQC resource but a third-party company with misleading branding. I never intended to subscribe to any paid service, but the company claims I agreed to a trial that supposedly turned into a subscription without clear notice.

I never received a trial confirmation or any resources, just an unexpected invoice demanding payment. After researching, I found numerous similar complaints from people feeling scammed by this company’s practices. Nearly 63% of reviews on Trustpilot rate them at 1 star, and many describe being charged without full understanding of the terms.

If you’re considering this service, be very cautious. In my experience, this feels like a trap that plays on confusing consumers into thinking they’re accessing CQC resources when they’re not. I’m sharing my experience to warn others and hopefully encourage this company to adopt more transparent and ethical practices.

Shame on you if you work for Agora Business Publications. They cold call you, offer a free *ahem* "trial" of a magazine about health & safety then you start receiving invoices. I asked them to not call the business I work for again, and yet they would still call again - this exact story has occurred in TWO different businesses that I've managed operations for.

Really genuinely bad business practice. I don't believe they think of themselves as scammers, or as semi-fraudulent. And maybe the £55 magazine even has some useful stuff in there.

But this cold call free trial practice is just foul. And they're completely aware how unpopular it is, and how bad it is at creating any kind of goodwill amongst the public. So that does make me rethink whether they're aware that they're engaged in scammy practices.

There are few businesses I'd rate as 1 star - this one is definitely a winner of this award.

100% a scam, I received a letter to my mums house (which has no connection to any business I own).

Never heard of them before this “invoice” in the post. They didn’t even get a correct company name on the “invoice”, they’ve also invoice for “posting” dates in the future.

Think they are chancers but scary how much information they can find out about you.

Not a great experience with this company and pleased to cancel my membership.

Very Bad Expericne. Never trust on this kind of organization. No option for 0 star. I can give ranking in minus. Government should applied band on this kind of company.

If you have a subscription with this company and you decide to cancel. Be prepared for them to threaten you you with the bailiffs for none payment.
I cancelled my subscription, emailed and spoke to a member staff, despite doing all this I get accused of being a liar and threatened with legal action.
The worst customer service I have ever experienced. Be aware, be very aware before you commit.

Had an unsolicited call from Ms Parker today, demanding to speak with the person responsible for H&S in the organisation... cold call vibes! Very rude and dismissive. Refused to tell me the nature of the call. Curious, I had a look at their website and reviews on Trustpilot - glad I did!

Looked on site and now they send bills for service never used. After first bill I sent them an email that states to cancel and not to contact me again ( I still have this as proof ). Also now getting bombarded with emails I do not want and have no use to me.
Now been sent a collections notice by a recovery company. I have paid the recovery company and have now taken legal advice for miss selling and fraud.
I will also send to trading standards if any more bills arrive as the email states to cancel any subscription if one was set up as I was misled by the advert.
Bad encounter, I would not recommend the company, stay well away.

BE AWARE

Very smart scammers!!!!! Stay away at all costs !!!!! I got caught by them so be warned

COMPLETE SCAMMERS
WE HAVE SIGNED UP FOR NOTHING AND YET THEY INVOICE FOR FEES.

Awful and very stressful business. I do not recall signing up and I haven't received any documentation. I spoke with their customer service, which is only open part time. I asked for details on what I had signed up, they couldn't tell me, I asked if they could share what I had downloaded, they couldn't tell me. The irony is the information that I could have wanted, I have access to though my professional body, therefore would have negated having this anyway, as this from what I can make out is very basic generic content from other users.

I know have been sent a letter saying my debt has been passed to a collection agency. And yet, I still have no confirmation that I signed up or downloaded any resources. It is scary that you can be signed up this way and unlike any other subscription services, where you have to provide card details, so you know what you are signing up for after a free trial - this apparently you do not. It is very concerning that when you call and dispute this, you are told you have to pay. I have made an appointment at my Citizens Advice Bureau, with a view of referring through to Trading Standards. I do not want my credit rating impacted by a scam.

Yet another company who asks you to sign up and then charges if you don't cancel in time