Adore Me Arvostelua 13 892

Waited over a week and the box never shipped. Customer service just telling me to be patient and not offering any solutions. I’m never getting my box lol. And they are refusing to refund.

Quick delivery. Items are well packaged.

Products are amazing and quite affordable.

I made my original purchase of a few items and was happy with my order. What I got upset with, was the $39.95 charge afterwards to be a VIP member. I had no idea I was going to be charged on my credit card again without my consent. I also would not have purchased my original items if I would have known I’d be charged later on. I have made two attempts to contact customer service via telephone, once sitting on hold for 52 minutes with nobody answering, I’ve sent an email, and tried to contact you via messenger with no response from any of them. To say I’m unhappy, is an understatement.

My experience was very nice! 😊 the updates that have been made to the app are wonderful. I fully love that one of my personal ideas was changed in the app. I had suggested that once you put items in your cart you should be able to click on them and it takes you back to the sale page and out of the cart. Personally I appreciate that my thoughts were heard and seen and something was done about it because it truly makes shopping on the app such a better and easier experience. As always the bras, underwear, pjs, and lingerie are always so comfortable and have impeccable details that most do not have any more other than lace. I personally prefer more silky and sexy undergarments and ADOREME definitely delivers 100%that!! so much better pricing than Victoria's secrete (even tho I know it’s like a sister brand for you, I think ) I always love receiving my new sets in the mail and my hubs may complain I spend to much money 🤣but at least he doesn’t have sh** to say when he sees me in my new lingerie! ❤️❤️❤️

Realice un pedido en adoreme.mx hace mas de una semana y todavía no envían mi pedido ni me dan razón de la tardanza

The stitching on the band of both bras I purchased are very rough and is painful by the end of the day.

Ordering was easy!!! I was sad one of my choices didn’t fit and since it was on sale I couldn’t return it, but the other choice was perfect.

The customer service rep was great. My issue is trying to exchange a set. But apparently your returns department has not processed my previous returns yet. Which is not the customers problem. So I have to wait until this is done to release my account. Hopefully you'll honor an extension if your department is still behind.

I ordered from Adore Me on February 1st, paying extra for priority shipping, but here I am over a week later with no updates on my order. The tracking shows the package is "with the carrier," but it’s nowhere to be found. I've reached out to customer service multiple times, and they have been absolutely unhelpful, offering no real answers or solutions. This is unacceptable!

I will never order from this company again and will be leaving bad reviews everywhere I can. If you're considering ordering, I highly recommend you think twice. Their shipping is a joke, and their customer service is worse.

me dan una guía en donde no aparece ningún movimiento, al parecer no es de fiar, mi pedido tiene 10 dias y no se nada

Order has not shipped though it was implied it would be here already. Customer service does not answer the phone and email support just claims they are busier than normal. They did add a $5.00 credit but that doesn't help with a missed birthday gift.

My styler was amazing! But make sure to check the comments or extra details on a customers account!

I have continued to receive emails stating that my order is delayed. From a customer standpoint, apologies do not go far - I prefer to receive the items I ordered and don't appreciate these delays.

I placed a large order, using next-day shipping. Their policy states 1-2 day processing, so I should have had the order in 3 days, 4 at most.

It is now 3+ weeks later and the order still says “processing”. I have called 3 times, been hung up on after 20 mins waiting or they put me directly on hold, without answering, then hang up. When I spoke with someone 3 weeks ago, they said the order was in the way so it couldn’t be canceled or refunded.

2 weeks ago they said the exact same thing-absolutely no cancel/refund…I have to wait until I receive it then send it back.

Last week they claimed they canceled and refunded a week earlier, despite having sent emails saying “no cancel/refund”…within the timeframe they said it was canceled/refunded, Of course…no refund pending with my credit card company to this day.

I trusted this company because it’s owned by Victorias Secret. I also placed an order w/Victorias Secret when I knew I wouldn’t be receiving the Adore Me order in time. Also used next-day shipping. The items that were shipped were damaged in transit and 3-4 items missing…HALF THE ORDER STILL NOT SHIPPED BECAUSE THEY HAVE ADORE ME ITEMS ON THEIR WEBSITE😡😡😡😡😡😡

Very good customer service

My order was delayed twice so far, but my credit card was charged. It has been five days since my credit card was charged and my order is still in the "processing" status. I tried to cancel the order and my membership and was only able to cancel the membership. Now the swimsuit I ordered for our vacation won't be delivered until well after we leave. The person I spoke to was very nice, though, and tried to be helpful. My order was placed on the 1st and today is the 8th. They state orders will ship in one to two days. I gave the order 12 days to arrive before we leave. I do understand delays and I would have been disappointed not receiving my order before my vacation, but my credit card should not have been charged with the order not shipped after a week.

This was my first time ordering from Adore Me. My order came quickly and was exactly what I expected!

Adore me will charge your credit card a "VIP membership fee of $39.95" every month without your permission! Do not trust them with your credit card information!