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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Narendra was the first point of contact when we chose Adivaha as a partner for our Travel Engine website. What an outstanding human being with such conviction on his product and its features. I am lik... Näytä lisää

Saanut 5/5 tähteä

We gave KavyaTravelCompany.com project to Adivaha. Here are our experiences 1. Good product. Website looks good and feels good. 2. Adivaha is stationed in India, Supporting over seas clients h... Näytä lisää

Saanut 5/5 tähteä

Good and Fast Plugin, All support Staff very Supporting. Mainly Prashant Sir and Piyush Sir. as we face some issues in starting due to website supporting issue, They Properly Support us on All Iss... Näytä lisää

Saanut 5/5 tähteä

I'd sincerely say, the customer service was top notch and encouraging... Thanks to Satyam Rajbhar the representative who kept on pushing (which he still is) 5o make sure my website (travels.purityor... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkailusivusto
  2. Matkatoimisto

Yrityksen kirjoittama

adivaha® is a travel technology company that specializes in providing solutions for the travel industry. We offer a range of products and services aimed at helping travel agencies, tour operators, and other travel-related businesses enhance their online presence and streamline their operations. adivaha®'s offerings typically include travel booking engines, online travel portals, hotel and flight booking systems, travel API integrations, and more. We focus on developing technology solutions that enable travel businesses to offer their customers a seamless and user-friendly booking experience. This can involve integrating various travel services, such as flights, hotels, car rentals, and activities, into a single platform, allowing customers to easily plan and book their trips. adivaha® may also provide white-label solutions, where their technology can be customized and branded according to the specific needs of their clients. This allows travel agencies and businesses to maintain their own branding while leveraging adivaha®'s technology to power their online booking platforms.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

378 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Extremely low level staff and low level…

Extremely low level staff and low level support. also full of bugs very basic Wordpress based small plugin.

15. kesäkuuta 2022
Oma-aloitteinen arvostelu
adivaha®-logo

Vastaus yritykseltä adivaha®

Thanks for your feedback Sheraz! But just because you aren't our customer and haven't used your product yet, we will surely take it as advice.

Team adivaha

Saanut 1/5 tähteä

Adivaha terrible after sales service and support - a bunch of cheaters and liars

I purchased the Adivaha plugin \ theme a couple of years back but received no updates. After several WordPress updates, the site started showing PHP errors; the main issue was the Adivaha plugin \ theme PHP was never updated and became absolute. I reached out several times to Adivaha support, and the last response from them via skype after being past from one support person to another was that I should revert my WordPress to 5 years ago version and also downgrade my PHP on my servers and then the theme will work. When I told them that it was not an acceptable solution and they should instead upgrade the Adivaha plugin \ theme, I was told, "will take too many resources and money to update it."
I was told with support, "very respectfully it takes time and effort. so if you are willing to invest for us it's fine else you can get the theme from someone else, and we will provide you with an Agoda plugin.I will check with my technical team when they will provide us with that Agoda plugin"

It has been almost three weeks, and they stopped responding to all my Skype messages.

I don't recommend buying anything from this Adivaha company.

I will be more than happy to share screenshots of my communications with Adivaha

*****************************************
UPDATED 13 December 2023 - In response to Adivaha response.

=====
I am unable to post screenshot links of Skype chat or transcript - so anyone wants to see the chat log can contact me direct and I shall share it : skype asiavirtualsolutions
=====

I did not ask for ANYTHING Free; all I asked for was for them to upgrade their theme \plugin so it could be compatible with the latest WordPress version and, most importantly latest PHP version.

Their theme \ plugin was based on PHP4.6, which is now absolute.

Also, since I bought their product, they did not update even one single time !!!!!!!! Not a single security or feature update.
I was not even offered a paid upgrade and was told it would be too expensive and not worth their time.

This company is really bad - feel free to contact me directly if you want me to show you the theme \plugin and the skype chat screenshots.

9. marraskuuta 2022
Oma-aloitteinen arvostelu
adivaha®-logo

Vastaus yritykseltä adivaha®

Dear Mike,

Thanks for posting your valuable feedback. We will recap what you said in a simpler and meaningful way.

You said, you purchased the theme and plugin past 5 years and wanted us to offer you the updated themes and plugin with the customizations we did in your past theme absolutely free of cost after so many years.

We didn't even discuss about the costing but you got so angry with us that you posted the feedback on our Trustpilot page. We remember,
From the day 1 you were using Trustpilot as a tool to threaten us (Screenshots below)

https://www.adivaha.com/images/mike-1.png
https://www.adivaha.com/images/mike-2.png

We haven't added anything apart from what you said and will leave it on our future customer's fair judgement and wishing you best of luck.

Regards
Team adivaha

Saanut 4/5 tähteä

Excellent Service

Thanks to Piyush ji , prashant ji & his team.
Appreciate their effort .. Thanks for everything..

Regards
Samonak Trips Pvt Ltd

20. lokakuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Just an iframe impossible to translate the content

We had a really bad experience with this vendor. We requested an integration for multiple languages for our wordpress website, because they they offer the plugin in multilanguage option, however they could not solve it. The first thing is they have not an integration really, they only place an iframe in your website. Second thing is they were charging US$400 to setup a wordpress google translator plugin (which you can do for free by yourself) and such plugin only translates the content I had created in my wordpress website, but the content the provide inside the iframe is not translated, so you will have a website with 2 different languages for US$400. They say you have a payment gateway included but they were not able to get my payment gateway to work. Though I claimed the code was not working they just forgot about it and also included in their promo that they have such payment gateway available for future customers. I simply lost thousands of dollars in such plugin which is practically useless, you just have to see that most of the websites they show as "our work" are useless.

29. syyskuuta 2021
Oma-aloitteinen arvostelu
adivaha®-logo

Vastaus yritykseltä adivaha®

Dear Ezequiel,

We investigated and found few difference in the scope of work and what you have mentioned here. But we will try to address every single concern of yours.

1. As per your feedback, you requested an integration for multilingual and we couldn't solve it, whereas actually you discarded the multilingual portion may be because it came with additional investment. Please check the link of screenshot below. https://www.adivaha.com/images/trustpilot/image.png

2. Second you said something about iframe, Yes, we offer different solutions, ie, iframe/non-iframes etc. It totally depends on customer what he go with. Iframe helps us manage the demand and supply. Whereas the non-iframe solutions are offered to premium customers only who understand that additional work that may come up after integrating the non-iframe solution and one may have to invest additional in tweaking the site just because of the non-iframe solution integration. If you would have asked non-iframe solution, we could have provided that too. But, again, its all related to your pocket directly.

3. You said $400 for the Google Translator - You are technical and tried implimenting the Google Translator yourself, did it work ? Obviously not, in order to make Google Translator, we would had to change the complete solution and thats where the invetment was going. Sometimes its better to ask and understand where your money is getting invested than making assumptions.

4. You said we forgot, the last email was from our side and we never heard back from you, it was COVID time and we didn't push our customers as we understood that everybody is going through the tough times. But still find the screenshot https://www.adivaha.com/images/trustpilot/Ezequiel.png

5. You said something about the payment gateway not working. We just integrate the payment gateway, we donot make it work, there can be "n" number of reasons which you have to get sorted from the Merchant company.

6. And last, you said I lost thousands of Dollars. No, you didn't loose, our team did tried to get in touch through Whatsapp and Emails but never heard back from your side. So we believe, You did your website by yourself, thought that you will get the translation done at your end through the Google Translator, but unfortunately things didn't work. the purpose to post your feedback here was just a bit of frustration which we totally understand. You can still reply to our team's email and we will pick it from there. You shared your valuable feedback on 24th and on 25th you again registered for our solutions. Screenshot below https://www.adivaha.com/images/trustpilot/Ezequiel1.png

7. You said "Our Work" are useless, Every site in our portfolio section has their contact details, try checking with them if they too agree with you. There can be few ups and downs with the customers site as we donot have total control over it. But we leave this on your fair judgement.

Summon us, if there is anything we can help you with.

adivaha® Service Desk
Travel Technology Company

Saanut 5/5 tähteä

thank you so much

thank you so much, I contact via your website adivaha to contact with expert and phogaat give me all what I need. after that contacting via whatsapp with piyush help me to setup plugin meta thank you for all your team I recommend adivaha for Travel agency

22. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Had a great experience with Adivaha…

Had a great experience with Adivaha team and specially Mr.Piyush always ready to solve the problem so cooperative and patiently listen and get a solution quickly.

I am thankful for the overwhelmed service provided by Mr.Prashanji and Piyush.

13. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

excellent work and support were…

excellent work and support were provided. Highly recommended. Good and easy-to-use system. Staff team member Piyush were very helpful and all the time ready to assist with any issues or queries.

29. elokuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great team

Great team, great product, excellent communication skills, they know their skill set, the team is loveable.
Thanks, Piyush and Neetu for fronting this project.

18. elokuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We were provided excellent service

We were provided excellent service. All responses were prompt and professional. Piyush was very helpful in answering questions as well as helping in finding the best solutions for our company. Still, our project is undergoing and will be finalized soon. We look forward to going online.

18. elokuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing and Transnparent Travel company

First I would like to thank Prashant for being fully transparent about the services they are providing and giving extra mile to join our requested meeting to clear our doubts, second I wanna thank Neetu for being so helpful and understanding of the project due to bilingual required to be on the site and giving her best to build our mobile app and managing the project from A to Z, not to forget our HERO Mr.Piyush of completing project in a timely manner with perfection, highly recommended company, it's also advisable to follow up to make sure ur receiving what your looking for, amazing company

4. elokuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I got api done for my travel agency

I got api done for my travel agency. Whole team did excellent job. I was informed about every day progress. My work was done in couple of days. No glitch or anything. Piyush ji and Mukesh ji were always sending videos. Ms phogat was always there to guide me. So again thanks to adivaha team.

19. heinäkuuta 2022
Oma-aloitteinen arvostelu

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