Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Adapt Life responded promptly and in accurate detail to my phone enquiries about exact wheel to wheel diameter and seat width of lightweight wheel chairs in their Vanos Excel G Logic range. Reassured... Näytä lisää

Saanut 1/5 tähteä

Adaptlife is one of the worst company I have ever dealt with. First they completely bungled the delivery which was very delayed. I asked for a refund and they said it couldn’t be actioned while ship... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Adapt Life mobility is so easy to contact by telephone & email. I first spoke on Monday morning regarding a Rollz motion rhythm rollator, after a few emails with particulars it was bought & delive... Näytä lisää

Yrityksen tiedot


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

39 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent service

Excellent service, staff went above and beyond to process an urgent order for an airflow mattress and it was delivered before even the earliest estimated date. My dad is suffering from a serious pressure sore and the mattress has already made a massive difference because the wound is finally starting to heal. Thank you to everyone involved.

10. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

The trolley for autoclave came broken…

I have purchased the Enbio Autoclave with the table from this company.Surprisingly it didn't come on palette and packaging had a whole, one part for the table was broken. Very poor communication and experience as a customer.
I found out small beauty autoclave would be enough for nature of my work they refused to swap the product although the autoclave is still wrapped and unused. Don't buy I have ordered products from another company with much better customer care!

20. lokakuuta 2025
Oma-aloitteinen arvostelu
Adaptlife-logo

Vastaus yritykseltä Adaptlife

Hi Zuzana,

Thank you for sharing your feedback, and we’re sorry to hear that you felt disappointed with your experience.

Regarding the Enbio table, the unit was shipped on a pallet from the manufacturer; however, UPS unfortunately separated the components during transit, which led to the damage you reported. We raised the claim with UPS immediately and processed a full refund for the table.

On the autoclave, it’s important to clarify that you ordered a higher-specification model, at essentially the same price. We explained this and you confirmed you were happy to keep the superior model.

We are actively working with the manufacturer to strengthen packaging based on this incident, and we continually review our communication processes to improve the customer experience.

We truly regret that this situation didn’t meet expectations, and we remain available if you need any further support.

Kind regards,
Adapt Life

Saanut 5/5 tähteä

Excellent helpful company so much…

Excellent helpful company so much better to buy a bath lift from them than to be ripped off by other bath lift companies that won’t let you buy the product without a survey and using them to install at a ridiculously high price.

Thoroughly recommend buying from Adaptlife.

1. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

It was delivered promptly

It was delivered promptly, very nice, just what I was looking for. Assembled easy, not used it properly yet, but I'm sure when I do it will be amazing
Would definitely recommend

Thank you

17. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I ordered the Lithilite mobility…

I ordered the Lithilite mobility scooter and from ordering to delivery we were kept well informed by email.
Easy to put together, my father has used it constantly since it arrived.
I will be ordering from this company again.

8. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Extraordinary customer service.

We bought an over-the-bed table on the understanding it would be supplied pre-assembled. However, it arrived flat-packed. When Adaptlife became aware of the problem, they arranged for a local handyman to visit us and assemble the table at their expense, and checked it had been accomplished to our satisfaction. Customer service above and beyond. Many thanks!

5. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

We ordered the Rollz motion on line and…

We ordered the Rollz motion on line and we’re happy with the experience and price. It did arrive in reasonable time but we were initially a bit concerned over delivery until we contacted them and then we got more information directly.

19. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

100% Recommend

Very happy with my mattress purchase. My mum has been needing a decent mattress for months and Dominique was so patient and helpful throughout. I would definitely recommend. The representative were also good at talking through your options within being pushy. Thank you.

15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I purchased a Etac | Clean Self…

I purchased a Etac | Clean Self Propelled Shower Commode Chair from Adapt Life. Service was very good and I was kept up to date re when chair was going to be delivered.
Chair was very thing that I was hoping for.

11. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We take my wife's Saljol all over the world

This my wife's second Saljol rollator (the first was broken by Gatwick Ground Handling). My wife loves these beautifully designed machines. They help her to walk without stooping or limping and with far less pain. People in the street often ask who makes them, what they cost and where to buy one.
Just one criticism. On her second Saljol rollator the walking stick holder fails to hold a stick firmly.

16. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Efficient service

I purchased a Nile Leg Lifter through this company. I was delighted with the price & also the Leg Lifter itself. It arrived promptly & has functioned well. I would be unable to get into bed unaided without it.

3. toukokuuta 2025
Saanut 5/5 tähteä

Envoy 8 Mobility Scooter

Bought an Envoy 8 Mobility Scooter in November 2023. The staff were very helpful and answered all my questions. The price was excellent and they offered me a discount voucher. I have not found another shop anywhere with as good a value for money. I would recommend them.

21. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

The lift looks great in the adverts.. but

The lift looks great in the adverts, but has a couple of flaws that they don't mention. As the lift lowers you into the bath, you have to slide across on the belt, which is a problem if you have a reconstructed bath and its painful to slide yourself sideways. When you raise yourself, this is compounded by the feeling that you are being drawn into the motor unit which is disconcerting. By the time you find this out, you will have installed the unit, which means that they won't offer you a refund - but they will offer you a special cushion for £65 that they claim help you to slide sideways. Why they don't offer this from the start is beyond me. That feels like a pressure sale. The only other option they offer is that you try and sell the unit on eBay. They're currently advertised on there for around £400 so that's £550 down the drain. Think very carefully before you purchase and read their small print before you take it out of the box. Oh - and by the way, it doesn't come with any installation instructions.

16. tammikuuta 2025
Oma-aloitteinen arvostelu
Adaptlife-logo

Vastaus yritykseltä Adaptlife

Hi Richard,

Thank you for taking the time to leave such detailed feedback, and we're genuinely sorry that the lift hasn’t been as comfortable or confidence-inspiring for you as it should be.

This type of bath lift does require some sideways movement on the belt, and we completely understand how this can be challenging or painful for some users, especially where there is a reconstructed bath or existing mobility issues. Your comments on the sensation of being “drawn into” the motor unit are also helpful, and we’re feeding this back to the manufacturer and reviewing how clearly we explain these points on our product page so that suitability is easier to assess before purchase.

In your case, the unit wasn’t faulty: the issues related to comfort and suitability, which is why we weren’t able to offer a full refund once it had been installed and used, in line with our terms and conditions. That said, we did try to help in every way we could after you got in touch: discussing your specific set-up, suggesting adjustments, and offering the sliding cushion as an additional option to make transfers easier. The cushion is an optional accessory rather than something everyone needs.

We’re also reviewing the way installation guidance is supplied so that it’s clearer and easier to follow from the outset. We never want anyone to feel “stuck” with a product, and your review will help us improve both our information and our support for future customers. If you’d like to revisit any of the options we discussed or need further assistance, please feel free to contact us directly and we’ll do our best to support you.

Kind regards,
Adapt Life

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