Acorn TV Arvostelua 

i watched 26 episodes of summertide with no issues with cc, then episode 27 no cc. happens with other series also

POOR CUSTOMER SERVICE.

DO NOT SUSBCRIBE ACORNTV

When I paid yearly subscription for $99.99.

I was charged THREE times by Acrontv.

It is two weeks, and I have NOT been refunded my $200.00

I Love Acorn TV. I disagree with the customer service model. I as a former customer, happy with services, was being charged for 1 year on an account and I didn't use Acorn at all. The account was long deleted. I explained this to Acorn to stop charges immediately! They did but I'm not satisfied because I got zero refund or offer for it. For that I won't sign up again. Spoke with Rep Angela online chat today 6/16. Nice rep but no refund offer.

Terrible service. The app freezes when fast forward and reverse are used. The continuing watching never clears after finishing a program. I’ve been in communication for over a year about these issues, but nothing is ever resolved. It’s a substandard viewing experience! All the other streaming apps allow removal of continuous watching and don’t freeze. The technology is available to improve the app, but apparently the company doesn’t want to improve their performance.

Acorn TV is a company run by immoral and unethical sociopaths. After I cancelled my subscription in 6/25, they of course disallowed me use of their website, but still kept charging me, every month. I finally got it to stop by making a claim at my bank. Of course they answered no emails. They are scumbags. I would never recommend you sign up to their company. Run away. Avoid them! Go to Britbox.

What happened to the Acorn I loved? Today wanting something other than crime I checked the catagory "want something other than crime?? Three choices..first one was crime. They have lost the plot. Made a big mistake in buying annual membership..will NOT renew.

A terrible experience. Acorn cannot improve their continued years of scamming. Foolish am I to want to follow a series & sign up again × 6 months.
My cancellation of subscription last February, 2026 with a confirmation number. Was ignored.
They disregarded & charged me for March and April. Only for them to try & withdraw again for May!
In March, my bank advised me to put a stop payment on April costing me $12. Mistake, it went thru anyway. So I then had to change my bank card.
- And streaming.... so many movies/shows are not recognised as advertised in Canada.
I will never recommend a positive review for Acorn. Very disappointing.

The worst site possible no customer service and they won't help. I paid for subscription and they won't let me watch anything because they say another device has my login and that is not true. I only have one computer

They are not the least bit helpful and there is no "service" to the customer. I ended my account because I cannot sign into AcornTV. I have been paying for AcornTV for YEARS but I have never been able to sign into my account without spending a couple of hours on the phone. I just tried to sign into AcornTV just to see,
Nope. Even with a password they generated, I cannot sign in. Their website is a technical glitchfest, their log in is non existent. I love the channel but if I need assistance I know there is none to be had. The next time I cannot get assistance, I will delete my account. Prime and PBS along with Netflix runs just about everything Acorn claims as an "exclusive" anyway.

So, signed on for Brokenenwood Mystery series, paid for it and now ACORN doesn't recognize the information. 1.5 on TRUSTPILOT about sums it up. Too bad, I liked the only episode I ever saw.

Dreadful. App doesn't work more than it does work. Can't use it at all on my.phone. tried customer service. They created a 'ticket' and that's the last I heard of them.

Bonjour,avant d'accepter qu'une chaîne de tv diffuse un programme, vous donnez votre avis.
Depuis l'arrivée de la 18 et 19, je lis que vous êtes surpris des rediffusions.
Est ce que vous regardez les autres chaînes parce qu'elles font la même chose.
Je suis très surpris de l'acharnement pour c'est deux là.
Et je me demande à quoi vous servez et pour qui vous travaillez.
Merci d'avance de votre compréhension et bonne journée à vous.

Can't access shows. Acorn locks up and Can't watch shows have to sign in and out and no customer service. Sometimes locked out for 24 hours. Too much trouble, not worth it.

I just find that there is a limited number of tv shows I like and new shows not added very often. Sometimes there is difficulty with the streaming from a technical perspective. A very disappointing streaming service.

I find Acorn TV annoying. Technical and Customer Support is awful. I'm being charged annually as well as monthly. What a scam! Can not get support online.
All their instructions do not work. Get Britbox.

I can't see any shows because too many people are logged into Acorn TV!!!!!!! What is wrong with your technology????????? I am paying to log in. This happens a lot. Useless subscription!!!!

After only 2 months into my paid annual subscription my viewing service was interrupted by an apparent technical error on the part of AcornTV. I was denied a refund of the remaining 10 months I'd paid for, nor was any curtesy of being a valued subscriber for over 3 years acknowledged. Nothing had changed with either Roku or my internet provider, so it was determined to be an AcornTV issue. It's been over a month since my last email to support and accounting; they have not responded.

Don't fall for the "free month" scam when you cancel. On 10/30/25 I decided to cancel because I had watched all of the shows I liked. There is not a huge selection. I proceeded with the cancellation and then got an offer for a free month if I signed back up immediately. The offer indicated that my next billing would be 12/3/25 which looked like a free month. I signed back up immediately and checked my bank account today and there was a charge from Acorn. It was a scam to get me to pay another month, not give me a free month. And of course there is no way to contact them.

I liked the free trial nice shows but make it impossible to cancel could not figure out took me a good hour of googling it ridiculous.

First joined because I liked the look of the available series but set to not automatically renew as I wasn't sure I wanted to commit a whole year ahead. Was automatically renewed anyway. The next year I set to not renew, knowing my bank card would be replaced during that time. When the year was up I didn't get an invitation to renew but a series of emails saying they had been unable to take the funds from my account and requesting I update my card. Any company that takes payment without permission deserves no stars but that's not an option. Don't trust them with your money.