7digital Arvostelua 

Have purchased many songs from 7digital. Last purchase I made there was no song when I unzipped file,just an error message. After a couple of emails where I sent them both receipts, screenshot of error message and screenshot of my bank statement showing purchase they said they could find no such transaction. They then quit answering my emails. Don't trust them.

This is useless. Paid for music and then cannot download. This was a reliable company but something has gone wrong. I note several reviews stating same thing. Maybe it is time to report this company for fraud.

It's getting worse. Elephant Revival is now listed at $91.31 per album...bizarre@@@ Who's fooling who here??!@

You can't be trusted. I bought a copy of a song yesterday and paid for it and it never would download.
The note said to contact your customer service (us.7 digital.com ) for any issues .
I contacted customer service. I dont think it was a human I was texting with. I was later told that they were looking into it.
The guy text me later and and said I would have have to pay $ 79.00 to get it resolved. I've already paid $70.00 for a membership fee the first of June 2026.
You disregarded me. Im the customer. Is this a sham ? I want my money back. Im waiting to see if you're going to do the right thing . Are you serious?

** Beware **
Several years of being a reliable source for MP3 downloads !
However my association with this company has run it's course following paying for material that doesn't arrive !
All multiple attempts to download zip files fail !!
7digital do not have the decency to reply to my messages ,but fortunately PayPal have refunded my loss!

I hadn't used 7Digital since 2021 so was concerned to see all the recent poor feedback. I took a gamble that it's mostly technical issues, ordered 3 albums, paid via PayPal (as is now mandatory), and immediately had 3 zips available to download. Clicking each in turn, they downloaded promptly, no hassle at all. Using Opera browser on a Windows PC.

First it is a hassle to be able to pay for the music, then I've tried to download on different browsers and devices but the downloads do not work at all. If I use Google Chrome on my mobile, it seems that only the html of each release is downloaded.
I can't find anywhere to contact customer service for the downloads and the FAQ is too generic

As others have alleged, downloads no longer work. I tried 4 different methods - all failed. Customer services just claim the downloads are all working fine. Lodged a dispute with Paypal for refund.

Purchased music recently, and this is not the first time this has happened, but the file was faulty. I reported, received a thanks, but when I asked for refund... Nothing. They have not responded to any of my last four emails. Avoid.

I bought 23 songs in one order. Then I only received 11. It took screenshots of both the order and confirmation to check if I wasn't messing up.

But allas, I contacted support. Who told me I received the songs, and just ignored the 12 that are missing.

I think this site is fantastic. I did initially get an error on my downloads, but realized it was actually my computer blocking it. I simply had to allow the download, and all was good. I'm really happy I found this site.
So, anyone experiencing an issue on download, point to where your downloads are showing in browser, and click on the download. A pop-up will appear that says "continue to download." Select allow and your download will begin.

Don’t use can’t download it’s terrible I’ve just made a claim with PayPal

J'utilise 7digital depuis des années pour télécharger de la musique en toute légalité pour mes activités de danse. J'apprécie en particulier la possibilité de choisir une haute qualité pour les morceaux (choix entre mp3, flac et ogg dans la plupart des albums). Le téléchargement se fait facilement, morceau par morceau ou bien en une fois via dossier compressé. Auparavant, on pouvait régler directement par carte de crédit; maintenant ils passent par Paypal, ce qui rend le paiement un peu plus compliqué car je ne souhaite pas avoir de compte Paypal, mais cela marche tout de même. Ils m'ont répondu rapidement et personnellement une fois où j'avais eu un souci, donc il y a des humains derrière le site et c'est toujours appréciable.

As many others here, downloading is currently broken - I cannot download newly purchased content, nor the content I had purchased previously. I entered a support case, and two weeks later, have heard nothing (despite their claim to answer support requests in 2-3 business days).

Update - I finally got a response back, that I shuld try a different browser. I tried chrome, and the download worked, but I got a security warning that I was downloading from an insecure site. I bumped my review up to 3 stars, as it does work with some fiddling, but still dodgy with poor support.

I have spent a fortune with this company over the years and expected my purchases to be safe. Recently I only get an error message when I try to download any of the music I have bought. All of my devices tell me their website is not secure. Their social media has no presence since 2020. Trying to get hold of customer service is difficult and they have not offered me any solution at all. I'm increasing believing this is a scam company and I will now be reporting it to the relevant authority in the UK.

The digital music file had an error when trying to download. There is literally no way to contact customer service with this company. I've looked everywhere on their website, email, and socials and can find no customer contact form to reach someone for customer support. I took screenshots of the error which said "no download license available" after I purchased the music and attempted to download the files. With no way to access customer service, I can't get a refund on this music purchase. Buyer beware!!!

Je télécharge toutes mes musiques sur 7digital depuis 5 ans.
Je n'ai eu aucun soucis de téléchargement.
Les fichiers en .flac sont de très grandes qualités quelque soit le style, le genre ou l'artiste.
Dans la vraie vie, je suis professeur d'éducation musicale et donc sensible à la qualité de ce que j'écoute chez moi ou dans le cadre de mon travail avec différents dispositifs de diffusion.
Les fichiers que j'ai téléchargés sur 7digital ne m'ont jamais déçu.

Eine der besten Plattformen für den Musik Download.
Das Login ist einfach, die Suche schnell und zuverlässig. Der Zahlvorgang leider nur mittels PayPal möglich, was jedoch kein grosses Thema ist, dann ein PayPal-Konto kann rasch erstellt und mit mehreren Kreditkarten hinterlegt werden.
Der Download erfolgt zuverlässig auf dem Smartphone und auf dem PC/Laptop. Die Auswahl der verschiedenen Qualitäten (mp3/FLAC) finde ich sehr gut.
Die Käufe sind im Kundenkonto sofort auffindbar und der Download kann jederzeit wiederholt werden.
Die vielen negativen Kritiken kann ich keinesfalls nachvollziehen.

SCAM. Seeing other reviews I wish I had come hear first. Cannot find a contact form or proper help to try and listen to or download the one song I wanted as a tributeto a lost friend. They have my money, no way if getting in touch to get it back, I'll just cut my losses. DO NOT BUY FROM THIS COMPANY. Damn it, they were even listed in a top ten 'where to download music' lists.

Purchased songs a while ago and was enjoying them for several years. Got a new sd card for a mobile device and was copying music from my pc and noticed a bunch of music was missing from my song library. I logged into 7digital and was able to re-download SOME of them but many others wanted me to RE-PURCHASE songs that I ALREADY PAID FOR. Also worth noting that there must be some sort of DRM that kicked in or something similar but it was definitely NOT mentioned during the purchase. Very disgusted with 7digital and would not recommend using them. Terrible companies like this are the reason many people turn to piracy, Why pay some 3rd party mp3 company that removes music and tries to extort more money out of you. It's clearly not going to the artist. What a scam.