acilearning.com Arvostelua 1 243

I was unable to access the course materials for two days. Additionally, my experience with customer service was disappointing, and I have not received a follow-up to my last email sent over three days ago. The program layout is also confusing, with a cluttered and busy interface that makes navigation difficult.

I love the platform. It makes the learning experience so much fun. I feel like Im watching a talk show explaining tech stuff in Plain english pretty much.

I love how courses are setup and being able to do lavs for each course.

Very sad all of the very established teachers were let go and the platform changed so much. It was atleast at the time, the easiest to follow along with.

The website tracks progress. That’s nice.

A great course with examples. just very difficult getting to their lab of courses

Fantastic Training Courses!

The guys and gals at ACI learning know how to make entertaining and informative videos. I specifically like how they have it setup like a "talk show" and how one host is the "expert" who explains concepts and the other host who asks the questions that the viewers might be asking as well. I couldn't ask for a better training experience. They have courses that span a wide variety of certifications/career paths and training labs !!

We find the ACI learning platform to be easy to use as well as comprehensive. Our technicians have used this platform for training on numerous Microsoft certifications. It's also very reasonably priced and has saved us significantly on training material costs.

Excellent up to date training programs to advance your IT career.

The people in the videos are really nice and easy to listen to. I almost use it as a background tv show. But sometimes certification focused courses stray a little from the curriculum or focus on the wrong things.

As a website it’s pretty nice but if you pause a video and take too long to come back the video crashes and you have to refresh your browser

Content is good with experienced educators. I will need to give the recent website UI changes a try. The next issue to resolve with be updating the Android and iOS apps as they tend to crash and have Chromecasting issues. An AI q&a section at the bottom of each video and topic time stamping would be nice, combined with a more active/promoted discussion forum.

Very unusual for a tech company. Learning with a little gentle humour along the way. Excellent tutors.

Great wealth of knowledge

Does it have a wide variety of content for different pruposes? Yes. Does it actually work or do they actually support when things go wrong? Absolutely not.
I have been unable to access the practice exams for about a week now. It took me spamming the support email for a day to get any kind of response and then its just the help desk flunky saying "We're on it". I even provided all the diagnostics I could with the browser logs, results and such, even a full recounting of all the typical BS the helpdesk flunkies tell you to do to distract you from the fact that they aren't actually working your issue. I doubt they have even looked at what I sent to be honest because then they would see what the problem was. At this point I am demanding a refund since the only part of the service I need from them IS NOT WORKING AT ALL AND NO HELP IS BEING GIVEN.

Great training labs. That is the best of it. You can really learn easily and new skills.

I’ve been trying to cancel my account for a while now. When ACI Learning took over ITProTV, the price went up significantly. They transitioned existing customers over to the new platform, but didn’t properly transition their accounts. I’ve reached out to ACI Learning to cancel my account, but they’ve ignored my inquiries. Pretty crappy customer service.

Severe audio mic issues especially anthony sequiera on multiple courses. In many cases the volume and bass dofference between host and presenter are radically different. Quality of technical content has dropped severely from what itprotv produced. Too much focus on big screen tv slides and not enough on actual technical demonstrations. New Hosts seem to have little to no technical knowledge and many times talk too fast or seem to rush the SME who is there to train the viewer to become an expert in the area. Almost seems like the aim has been dumbed down to general knowledge rather than technical expertise training

Everything is very informative and I like that no steps are skipped in explaining different technologies.

The video is good but sometimes it’s stuck and keep running all over again( happened recently)