Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Made the online application (slightly close to the event date!). Received an email promptly asking for further info. Replied on a Saturday and by Sunday morning had received the Digital Access Pass co... Näytä lisää

Saanut 5/5 tähteä

What an amazing company. My son told me at short notice that he wants to go to Thomas Land to celebrate his birthday. He has Autism and is becoming very anxious and uncomfortable when waiting in busy... Näytä lisää

Saanut 1/5 tähteä

Don't use this company. There customer service is terrible. No one answers the phones. No one emails back. They just send generic garbage that has no relevance. It really sad to see a company tha... Näytä lisää

Saanut 5/5 tähteä

Today I called the customer service line at Nimbus and spoke with a lovely lady named Hawa. She was kind, helpful, and understanding. She explained everything about the access card very clearly and ma... Näytä lisää

Yrityksen tiedot

  1. Vammaispalvelu- ja tukijärjestö

Yrityksen kirjoittama

What is the Access Card? The physical card acts as a photo ID that can be used to easily communicate your access requirements to events and venues, so that the venues can provide accessibility to the needs of their visitors. It also works online with other platforms like ticketing systems, to unlock the access facilities you need. The card shows a photo ID and translates a persons disability or impairment into symbols, effectively highlighting the barriers they face and the reasonable adjustments they might need. The Access Card app provides you with a personalised directory of venues, with first-class accessibility information to help you plan your trips.


Yhteystiedot

3,9

Hyvä

TrustScore 4/5 tähteä

611 arvostelua

5 tähteä
4 tähteä
3 tähteä
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1 tähti

On vastannut 20 %: iin saamistaan huonoista arvosteluista

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

What an excellent service and card.

What an excellent service and experience I had the staff are very professional. This card is invaluable to my child it’s the difference between being able to access fun experiences without the upset and frustration and having a bad time and never wanting to go again.

8. elokuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Thanks for the feedback!

Saanut 5/5 tähteä

First experience

I had seen this advertised through theme parks and then I found out our friends had one for her young boy, I actually applied a little late then I realised I had to and when contacted they went above and beyond to support me processing our application! I am so impressed with the service I have received so far, thank you!

12. elokuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Thanks for the feedback!

Saanut 5/5 tähteä

SUBERB SERVICE

Easy to complete application form. Application done quickly in time for visit.

10. elokuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Thanks for the feedback!

Saanut 5/5 tähteä

Can now enjoy day out like everyone else

Amazing applied realised wouldn't get code on time so emailed the emergency email address where they completed my card within the hour super impressed and happy I can now go with the rest of my family without any issues. Thank you x

9. elokuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Thanks for the feedback!

Saanut 3/5 tähteä

STUPID THING

applied but stopped ,stupid thing went on & on asking lots questiins then wanted £15 . dismissed it stupid apllication form FOR DISABLED EX MILITARY VETS , dont bother with it. dont mean to be offencive but ,i am disabled army veteran 14 years for kimg & country ,all the infprmation you wanted to know silly ,plus £8 then i dont qialify , no offence but i wont be attempting to purchace your card again .no offence.

9. elokuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Sorry you found the process and the questions stupid - the questions serve to inform us of what specific access requirements you have so that we can help you communicate that quickly and easily with venues. Not all disabled people have the same access requirements so this is a very important part of the process for a system which identifies and reports specific access requirements.

The £15 is completely optional as all venues we work with have a free to join version of an access registration scheme

Saanut 5/5 tähteä

Amazing

Amazing! Im so last minute and forgetful but the team sorted it out. So fast and professional with checks. Thanks you so much.

9. elokuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Thanks for the feedback!

Saanut 1/5 tähteä

Starmers Right Hand Men

In an age of fighting for every right, you don't need an extra portion of interrogation. I supplied them with all the information they required and then they abused my right to privacy. Starmer doesn't need to push through acts of parliament he just needs to employ these and nobody will get anything. They had the arrogance o say they couldln't process my application, WRONG, I told them to stick it and refund me, no reply required you and I both know what you are

8. elokuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Having reviewed your application I can confirm that we let you know that we were 'currently' unable to process your application as the key part of supporting information was not uploaded.

Had you replied and sent the piece of information we required we would have had no problem completing your application very quickly and simply.

I appreciate that you state a reply is not necessary but as this is a public forum it's important that we respond

Saanut 1/5 tähteä

Discrimination at its finest!

Despite being severely disabled. A wheelchair user and having high care needs the power egotistical staff that run this service have denied me a card on the basis that im not disabled enough!
I cannot even get head around why a service that claims to be there for disabled people, actually holds extremely discriminatory views towards disabled people. The staff promote ableism.
Im not sure how much more disabled they would like me to be before qualifying! I rely on someone being with me at all times, especially when out of the house. I cannot access the world as an able person can. It begs the question what exactly is the card for, if its not supposed to support disabled people to have equal access to enjoy life.
* Their cookie cutter reply tells you all you need to know about this company. I supplied my PIP paperwork. And yes, of course ive asked for a refund since they won't supply the goods. This scam company is grifting. They have worked out they can scam disabled people by pretending to supply a card that actually helps us. If anyone needs access to venues or events, ask the place directly for assistance. Don't waste your money making this grifter rich

7. elokuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Hi - I can see that we've requested the detail of your PIP award and you have requested a refund. This will be processed shortly.

*Edit - we are not a grift - we have asked for additional evidence which corresponds to the access needs you have stated as outlined in all of our guidance notes and the email correspondence we have sent you. This is not a cookie cutter reply

Saanut 5/5 tähteä

Great Service

The process was very easy and the team carry out thorough checks.
Having the access card takes the pressure off having to explain my disability each time I go out

6. elokuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Thanks for this!

Saanut 1/5 tähteä

Poor Service

Dreadful, sent away for a Sunflower Lanyard ,was sent back a holder for my access card. Sent an email over two weeks ago to request a replacement or a refund, which thy ignored. Tried to phone, was put on hold and was told they were very busy, and was then cut off. I certainly won't be renewing my access card.

6. elokuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Hi Sarah - I can see that we replied to your email the next day suggesting you return it to us for a full refund. We do not sell sunflower lanyards but an Access Card Lanyard with a card holder which is what you actually ordered

Saanut 1/5 tähteä

Unhelpful and taking advantage of disabled people

These kinds of companies should be shut down by the government. They are a scam and they are taking advantage of disabled people. As a carer you have to apply for everything and go through countless applications for pip, diagnoses which takes 3 years of a waiting list, blue badges, bus carer passes, spending you whole life filling out statements and Ehcp plans, and then on top of everything else now you get told venues don't accept any of that as proof and you need this stupid access card - which is yet another form to fill, more paperwork to yet again prove a family member is disabled - only this time instead of getting help you get the privalige of paying £15 to show the world a disabled card as yet more proof of needing a carer and being disabled! And they make themselves the only proof venues will accept. What is the point of waiting 3 years for adult diagnoses and getting a social worker and getting pip and everything else you have to do when you want to go somewhere and now you're told "we don't accept any of that as proof and you need an access card". Oh and when you try to make an access card the website doesn't actually take the payment and when you call them the operator keeps you on hold for a good 5 minutes and then cuts of! Nothing but a scam and should be shut down by the government

5. elokuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Hi - I can assure you we are not a scan and an Access Card is not a requirement at any venue we work with. Unfortunately August is an incredibly busy time of year and whilst the phones are very busy you are offered a number of methods of making contact with us more urgently. If you wish to make contact at feedback@accesscard.online we can look into your application for you

Saanut 1/5 tähteä

Awful

Awful.
I have tried on several occasions in the past to submit an application for my daughter and gave up because I couldn’t save it and come back later. I wrote to them on both occasions to complain that their form ironically wasn’t accessible and received no response. Then last week when I finally manage to submit an application I got an email back within 24 hours asking for further information, unfortunately I have a new phone and managed to permanently delete the email (yes I know my fault) so I have now been emailing them all week asking for them to resend the email and they again are not responding. My email has my application reference in etc. They have my money and are now not responding.

2. elokuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Hi - i can see that we received your email on Saturday - our current turnaround time for August is 10 days and we are still within that time period to respond to your email

Saanut 1/5 tähteä

Awfull in my opinion they are not…

Awfull in my opinion they are not helpful and are here for the companies that use them not the individual

1. elokuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

I'm sorry that this is your opinion but we do not side with companies at all - we simply exist to confirm evidenced access requirements

Saanut 1/5 tähteä

Make sure youre properly disabled..

Make sure youre properly disabled... apparently being in a mobility scooter with breathing difficulties isn't quite enough.
Sent all the evidence including pip payment and a photo of me in the scooter...and I'm not disabled enough.
If only I'd have known !

31. heinäkuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Hi John - I can see your application was successful in all but the level access symbol - this is reserved for wheelchair users who are unable to walk and does not apply to scooter users. There is no question that you are not disabled and do not have access requirements, as your successful application testifies to

Saanut 5/5 tähteä

Great service

Great service, Joseph was great help ,quick to reply

31. heinäkuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Thanks for this - we'll let Joseph know!

Saanut 5/5 tähteä

Service was easy to use

Service was easy to use. Emails was replied to a good time and helped me as much as they could. Thank you.

23. heinäkuuta 2025
Oma-aloitteinen arvostelu
Access Card-logo

Vastaus yritykseltä Access Card

Thanks for the feedback!

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