I saw Natalie today, she absolutely knows her subject inside out. She gave me lots of helpful tools and ideas to decrease my pain levels and make life easier. She really set me at ease and made me fe... Näytä lisää
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I saw Natalie today, she absolutely knows her subject inside out. She gave me lots of helpful tools and ideas to decrease my pain levels and make life easier. She really set me at ease and made me fe... Näytä lisää
Yritys on vastannut
Anna Swinburn was amazing. She was knowledgeable, understanding and very helpful. I came out of the appointment feeling hopeful. Thank you Anna.
Yritys on vastannut
I booked a private appointment for a lipoedema diagnosis as my GP wouldn't refer me. The appointment was amazing. For the first time I felt listened to and acknowledged. I saw Rhodri who went throu... Näytä lisää
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Everybody here has been brilliant, very professional and very welcoming . Everybody from reception to phonecalls and clinicians made me feel at ease. Dressed my legs perfectly with no pain. Anna is v... Näytä lisää
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Our commitment to personalised, collaborative care has translated into outstanding outcomes and high patient satisfaction. Feedback shows that patients feel truly heard, with a 99.45% satisfaction rate reinforcing the value of our approach. Accelerate is a not for profit organisation with a mission to improve people's lives, their outcomes and the health economy of the local landscape that we work in.
St Joseph's Hospice, Mare Street, Hackney, E8 4SA, London, Yhdistynyt kuningaskunta
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
This is a great service .
Staff go above and beyond to help their patients , and see to their every need .
The staff are kind , caring and will explain your treatment every step of the way , which makes you feel less anxious and more reassured . This service explains the information according to your condition , in a way that you can understand what they are telling you .

Vastaus yritykseltä Acceleratecic
I've driven past this place many times over the years. Having now received an appointment for the Edema Clinic, firstly the efficiency and attentiveness was apparent and the level of care.
Coupled with the subsidised Caffè run by volunteers, all in all a most pleasurable visit furthermore, not forgetting the amazing work and care of the Hospice itself.
I intend to make regular visits and donations to this wonderful place 🫂🙏

Vastaus yritykseltä Acceleratecic
Brilliant clinic, since going here my legs have never looked better, great service great staff.

Vastaus yritykseltä Acceleratecic
Had an appointment with a lovely nurse.She was very helpful made me feel entirely at ease and answered all my questions. All the staff on entering and exiting where very helpful and professional. Thanks

Vastaus yritykseltä Acceleratecic
I had a great call with Becky to discuss my issues with Lipedema, i have unknowingly suffered for many years and not known what to do or get the correct support & information. Becky gave lots of great advice and explained the condition thoroughly to me. This has really helped me understand the condition and how to move forward. Would recommend the services to anyone.
Thank you again Danni

Vastaus yritykseltä Acceleratecic
Excellent staff and receptionists,always very informative and go above and beyond,to help you in anyway they can ,and always excellent advice ,on moving forward to help you

Vastaus yritykseltä Acceleratecic
Today was a great experience for me in that i have understood much more about my issues in details!
This is useful as it will assist me in coping with it.
My doc was Stephanie very good in what she does.

Vastaus yritykseltä Acceleratecic
I went for my 6 monthly check up today and I am so happy with the ladies that I saw. I felt they really listened to me and I had a lot to tell them! They were very patient and went through all of the compression garments with me. I didn’t feel rushed at all and they answered my questions and offered great advice. I walked out confident that my garments will be a good fit. I really appreciate the time they took. Thank you Mel and Anna.

Vastaus yritykseltä Acceleratecic
i learnt so much about managimng my condition and hopoefully my life quality will be better in he future

Vastaus yritykseltä Acceleratecic
Pam is very good she makes me feel heard in what I need. Also makes me feel very comfortable everytime I attend. I was very nervous and embraced the first time I attended but Patricia at poplar made me feel instantly relaxed. But since then I have seen Pam and she made me feel exactly the same. They were both very professional but very welcoming at the same time both lovely kind women. Cannot say enough about these 2 lovely ladies

Vastaus yritykseltä Acceleratecic
Very helpful specialist nurses with a lot of knowledge & expertise.
Very welcoming and joyful.
I very wonderful experience to be had.
I cannot thank the staff here for their care compassion and kindness. Upon arrival I was reassured that they would be able to help me as my legs had holes in the skin on both legs and continually weeping, I was in such a bad way I just could not see how they were going to help me with walking again and just getting around in general. I attended every 2 days as the bandages and compression would be soaked through, within 3/4 weeks my legs had healed in such a short space of time I now only had to come twice weekly and was getting around a lot more. I have been attending there now for over a year and my legs are so much better. I now wear compression always and manage to do on my own which was just not possible before. Thank you once again for the support and kindness you showed to me I am very grateful to all of you.

Vastaus yritykseltä Acceleratecic
My first time visiting I felt apprehensive about coming in but Lorna had convinced me to see the technicians. Ana was nothing short of excellent, she really looked after me and provided so much help and support, not just on garments but also on how I can take better care of my condition nutritionally. Super understanding and I feel a lot more positive in managing my condition and living a healthier lifestyle. Cannot thank her enough, as well as Imrana.

Vastaus yritykseltä Acceleratecic
Just want to say a big thank you for the Care I received and for my compression stockings, especially the comfiwave has helped my sleeping and the pressure my legs, I’m so grateful thank you. they give such an excellent care I couldn’t thank them enough.

Vastaus yritykseltä Acceleratecic
Helpful, friendly, goes beyond anything you ask. Clean clinic. Polite receptionist. Just loved them all.

Vastaus yritykseltä Acceleratecic
It is an amazing place. Everybody is very helpful and friendly. They go all the lengths to help.

Vastaus yritykseltä Acceleratecic
I had an opportunity to shadow one of the nurses. Absolutely brilliant work. Always looking at the patients as an individual not a wound and took the time to ask them about how they felt and tried to reduce the bandages as she possibly could to make them more comfortable. Fantastic job, very professional. Really enjoyed my day. Thank you everyone

Vastaus yritykseltä Acceleratecic
I have been coming to Accelerate for over five years now, in that time my lymphoedema and podiatry needs have been supported and addressed through what I could only describe as a multi-Disciplinary treatment plan. The professional at Accelerate have come together to discuss my needs and as a result I was able to manage my conditions to the point I was signed off from Accelerate.
However and following surgery 13 months ago I came back to Accelerate to get the support I knew existed to help with my post surgery swelling, again the clinician’s got into a multi disciplinary conversation to work out how best to impact my recovery. I was measured and issued with compassion garments which has mad such a difference to the quality of my life. I want to thank Fran, and Wendy and Rhodes for always finding the time to be present to me, for listening hearing asking the right questions and seeing me as a whole person and not just the bit you are responsible for. Thank you all for proving this service. And the priceless advise given at each visit. Thank you

Vastaus yritykseltä Acceleratecic
I was referred to the Accelerate Service via my GP in January 2023, as I have lymphoedema.
Since then, not only have they been amazing in arranging appointments, follow ups, etc. they have dealt with my lymphoedema issues brilliantly, including sorting the cellulitis I had and getting surgical stockings made to my specific measurements and needs which have vastly improved the swelling on my legs, they also identified that I needed to see their podiatry clinic as well.
Rhodri and his colleagues have been fantastic.
Fran in the podiatry clinic did a thorough assessment determining I needed insoles for my shoes, giving advice on type of footwear I should have and once I’d ordered checked to ensure they fitted correctly with the carbon fibre insoles that had been made for me.
She has also ensured a referral has been made for the falls clinic, physio, etc.
I cannot praise highly enough the professionalism of the team and the care they have given me.
Appointments are issued quickly, I’m copied in by email on all correspondence. Overall I cannot fault them.
I hope that more referrals are given to this incredible service from supporting GP’s

Vastaus yritykseltä Acceleratecic
Stephanie has always been great to interact with, she is amicable, supportive and understanding. She never fails to live up to her role to support my 80 year old father with his ongoing swollen feet issues. She explains things very clearly which is great for us lay-people.

Vastaus yritykseltä Acceleratecic
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