Acceleratecic Arvostelua 

My appointment was with Fran, Podiatrist. Easy journey from Charing Cross Station on the No 26 bus, stops 3 minute walk from the Hospice. Having checked in wirh the friendly, welcoming and polite reception team, I was directed to the waiting area. Fran was punctual and met me in the waiting area. This was my first meeting with Fran on a one-to-one basis. I was very impressed with her knowledge, professionalism and the number of procedures she went through. Fran explained very clearly everything she was doing, why she was doing it and the results. I now have very useful information on what footwear will be suitable for me moving forward.
Thankyou Fran and the Accelerate team. I am very fortunate to have found you all to help me with my Lymphoedma.

Everybody here has been brilliant, very professional and very welcoming . Everybody from reception to phonecalls and clinicians made me feel at ease. Dressed my legs perfectly with no pain.
Anna is very happy and funny and experienced. Rhodri is a professional and bandaged my legs brilliantly . Sue and kay are also professional and helped answer my questions. Julie saved my life once upon a time and I'm forever grateful .

I was attending an appointment to be assessed for lipoedema. Anna, the nurse specialist, was gentle, kind, efficient, patient. The diagnosis process was carried out carefully with all the history, measurements and medical examination taken.

This is what every appointment should feel like - that you are being listened to and that all of your questions are being answered.

The whole team are fab at Accelerate, particularly Fran and Wendy. So informative and share their extensive knowledge in a helpful way. Always made to feel very comfortable. Feel grateful to have been referred here and to be under their care.

Very welcoming and friendly, they explained the condition clearly what was happening at the appointment and what to expect next, the only negative I found was one of the assistance’s spoke very softly and with my dad being deaf he couldn’t hear her, that said it was a pleasant and positive visit.

Amazing appointment with Beccy, who is so knowledgeable about everything to do with Lymphoedema. Very in depth consultation about my condition and circumstances, and loads of information on different types of garments I could try, instead of the standard tights that I have been wearing for the last 19 years! Really looking forward to receiving the new garments and trying them out. Beccy listened to me, offered advice, was very professional and knowledgeable.

Thank you so much Wendy for the consultation and I am grateful.
I was discharged lymphoedema clinic during COVID period. Ever since compression sleeve
getting tight and I could see the swelling getting bad. I was referred to the Accelerate by my GP.
She is introduced day time and night time garments and went through all of the compression garments with me.
She is very patient and lots of useful advice and excise video for me to do.

I recently took my mum to Acceleratecic for her first lymphoedema assessment, and I cannot recommend them enough. From the moment we arrived, we were greeted by the caring and compassionate staff who made us feel genuinely valued and at ease. Nurse Su was absolutely wonderful—she was incredibly patient, kind, and attentive throughout the entire process.
What truly stood out was how informative and thorough she was, taking the time to explain everything in a clear and compassionate manner. She answered all our questions with patience and provided us with a wealth of useful information that has given us a much better understanding of managing my mum’s condition.
The level of care and professionalism at Acceleratecic exceeded our expectations. It’s obvious that their team truly cares about their patients’ well-being. I am so grateful for the support and expertise we received during our visit. Thank you, Nurse Su, and the entire team at Acceleratecic for making such a positive difference!

Took Mum down for her lymphoedema appt this morning. First time at the clinic and very pleased with the whole experience. The compassion and care with which I saw Mum and others dealt with by staff restored my faith in public service. Thank you Sue (nurse) and the rest of the team. 😊

Dreadful treatment shouted at no help not listened too. I asked for alternative treaments thats when I was shouted at. I receieved a follow up call and again was greeted by blinked vision

Sue at the lymphoedema clinic was absolutely fantastic! She was incredibly professional, knowledgeable, and took the time to answer all my questions. Her approach was both reassuring and informative, and I felt confident in the advice she provided. I'm so grateful for her expertise and care. 

Highly recommend Sue and the lymphoedema clinic to anyone needing support!

I’ve been going to the Accelerate clinic since I first developed lymphoedema following cancer treatment. All of the staff are lovely and so knowledgeable. They have supported me in being proactive with managing my condition and trying new things, working hard over time to get me the correct garments, and teaching me manual lymphatic drainage techniques. I’m so grateful to have access to the amazing practitioners in the clinic and would recommend them to anyone who wants to take control of their lymphoedema.

I saw Rhodri on Sunday and he was amazing. My 90 minute appointment was spent with him listening to me and being so understanding. It was great to speak to someone who knew all about lipeodema. I was emotional at one point and he was so understanding. I would highly recommend booking a private appointment as it only took 10 days front my first enquiry to being seen.

Very caring professional people who do their utmost to improve my legs. They try different methods, dressing's, creams etc. to improve the situation. A very welcoming environment, all members of staff are very pleasant and friendly.

I see a lot of nurses being housebound but everyone of them told me when I said I'm going to Accelerate how fantastic they are, so my expectations were high. I saw 2 nurses who couldn't have been nicer who were both superb very knowledgeable whose treatment was faultless. I left there with enthusiasm a future plan and I would recommend anyone with lymphedema not to hesitate .

I had my first appointment last Thursday 10th April and I from the moment the Nurse said hello to me till the end of his very caring, detailed, and unhurried examination, I knew that finally I was in the right clinic to get support going forward.

The two ladies Julie and Steph made me feel so welcome and have given me a great understanding of my condition, it is a relief to speak to actual specialists with the same condition as mine, which made me feel so much better as they could sympathise with me about our experiences having the condition.

So thank you Ladies and please keep doing the amazing work that you do !

Went for a consultation last Wednesday 26/03/25 and had the pleasure of meeting Jennifer, she was very considerate,caring and very knowledgeable about my condition and answered all my questions and gave a great deal of practical advice for me to help myself as well as great treatment.
I have been treated by Accelerate before although it was a fair time ago and all was good back then , but l have noticed how the treatment has moved forward .
Service , care and knowledge is still great as ever .

Mel was absolutely lovely and explained lymphoedema management clearly and with compassion. My sleeve arrived very promptly. The hospice was a nice calm environment. Highly recommend.

My name is Lambros & I have had many appointments with Accelerate to help with my lymphedema. All the nurses & staff are brilliant. I have seen Rhodri a lot, who is amazing. He is caring, professional & is fantastic at what he does. Accelerate’s have really, really helped me & I can’t talk highly of them. They are an absolute gem when it comes the lymphedema. Thank you Accelerate for everything you have done for me & im so appreciative of the service Accelerate have provided me.