Abihealth Arvostelua 

I have booked Abicare Covid kits for the last six months (PCR initially and thereafter Day 2 kits when the rules changed) without any issue. Then, last week no kit arrived. On contacting the company they announced they do not provide to my area (Aberdeen).............after 6 months impeccable service? Nuts

Easy steps to follow and very profesional service

Ordering online was straightforward, test arrived promptly and registering result was easy!

Quick delivery and COVID-19 results provided on the same day.

The test was simple and everything worked as it should except the website to load up the result on line. The alternative to send the result by photo solved it and result service was quick.

Very efficient, excellent price good service at the premises.

They emailed me the time and date before it arrived. I got results same day. That's professional.

Smooth and straight forward

Arrived as expected. Email alerts giving time and place (or alternative if not at home). Very smooth - results back quickly. No fuss, no bother.

The test kit was here on my return, but the number on the kit did not match my return to UK test number. To their credit, they answered the help line straight away, but then advised taking a photo and submitting the result on their App. This was impossible, as there is no functionality for doing so, at least when the App is opened in Safari. In the end I took a photo separately and sent it as an email attachment...

The only downs on your service were trying to get through to you on the telephone as at times I had to wait for ages as well as not sending out a PCR test during the Christmas rush, which was corrected quickly once I phoned

However apart from the above I rate you 5 stars for

Advice and assistance from customer service

Friendliness of service

Flexibility in changing test types

Delivery of tests to the doorstep

Speed of test processing

I have already recommended you to others

Really wonderful. I just wanna say thanks

Polite, punctual service at a reasonable price. No complaints or concerns.

Everything went smoothly & worked efficiently. I had one minor query & received a helpful & timely response from Customer Support. Will be happy to use this company again.

Easy to navigate site. Delivered LFT on time. Had trouble using the scan feature but photo of test result was quickly confirmed in just 2 hours.

They delivered on time, only hitch was I was still abroad on delivery day and at last minute had to arrange for someone else to receive package. I wasn't told of this prior to booking and paying for test.