abcFlora International Flower Delivery Arvostelua 111

TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

On the Thursday leading up to Easter, I placed an order through abcFlora.com. Due to unforeseen circumstances, I needed to adjust the delivery address at the last moment. I was impressed with how effi... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Placed an order on a Friday for a delivery on the following Saturday of flowers and a gift. The flowers and gift never arrived. I tried calling them direct, but no phone number. Could only reach th... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Sent flowers to my mom in Colombia and they arrived the next day looking beautiful. Couldn't ask for more.

Yritys on vastannut

Saanut 5/5 tähteä

Thank you for your delivery service. 2 other companies I tried before you promised delivery, took my money then failed to honour their promise. My cousin said the flowers were lovely, they were sympat... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kukkalähetys
  2. Kukkakauppa
  3. Kukkatori
  4. Lahjatavaraliike

Yrityksen kirjoittama

At abcFlora.com, we are passionate about providing high-quality flower delivery services to our customers. Our mission is to bring joy, happiness, and comfort to people's lives through the beauty of nature. We offer a wide range of options for any occasion, from birthdays and anniversaries to sympathy arrangements and "just because" deliveries. Our experienced florists take great care in hand-picking the freshest and most vibrant blooms to create stunning arrangements that are sure to impress. In addition to our standard bouquets and arrangements, we also offer custom designs for those who want something truly unique. Our team will work closely with you to understand your vision and bring it to life with our expertise and attention to detail. At abcFlora.com, we understand that convenience is key. That's why we offer flexible delivery options, including same-day and next-day delivery, to ensure that your flowers reach their destination in a timely manner. Our commitment to customer satisfaction extends beyond just the quality of our products. We also prioritize ethical and sustainable practices, working only with suppliers who share our values and commitment to the environment. Whether you're looking to brighten up your own space or surprise someone special, abcFlora.com has everything you need to make your flower delivery experience a memorable one. Browse our selection and place your order today!


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

111 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

Delivered wrong day and they lost the card

I ordered flowers and chocolates for my mum’s birthday in Algeria. Delivered on the wrong day, flowers not the same as in the photo, and the chocolates were much cheaper than what I had paid for. Worst of it is that I wrote my mum a few words, given I haven’t seen her in 1.5 years because of lockdown, and the card was never delivered so she didn’t know it was from me. Overall very pricey and not great service.

3. toukokuuta 2021
abcFlora International Flower Delivery-logo

Vastaus yritykseltä abcFlora International Flower Delivery

Dear customer, we are very sorry about your bad experience with our company, we are always looking how to offer a better service to our customers. This claim will be reviewed by our manager very soon. abcFlora.com

Saanut 5/5 tähteä

Amazing service

Amazing service! This is the first time I used this site to send flowers...all the way to Sweden! The flowers were delivered in three days time, and everything was in perfect condition. Would certainly recommend others to use AbcFlora as well :)

1. toukokuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

You sent a completely different gift…

My comments regarding your reply to my original review:

Your refund offer a refund was contingent upon going back to pick up the flowers, meaning I'd have to call my friend and tell her to put the flowers I sent outside to be picked up. That was not acceptable to me. Your company didn't stand behind what you have on your website. Your customer service representative Nicolas wrote me that an error with your website allowed the purchase to be completed in the first place. I am also very disappointed with the lack of communication - no one reached out to let me know about the flower substition. The flowers that were sent were not very fresh. Had I been given the opportunity, I would have cancelled my order once I knew the white peonies were not available and may be the reason why your company didn't contact me is that you didn't want to lose the money.

Original Review:
You sent a completely different gift than I selected without even contacting me to tell me! You did contact to confirm the recipient's address so I feel you definitely should have told me about the flowers not being available.Nicolas at your company said a website error allowed me to choose the product even though they were unavailable. What was sent was overbloomed and had no significance since it was a different color and different flowers.

I emailed your company about my experience. I even emailed to ask that a manager contact me. I dealt with someone named Nicolas who was not following the guidelines published on your website.

30. huhtikuuta 2021
abcFlora International Flower Delivery-logo

Vastaus yritykseltä abcFlora International Flower Delivery

Dear Customer
We have checked the records of this order and we have offered to provide you full refund on the order that was not accepted by your side, we also advised that a more expensive arrangement was delivered than the one ordered. And the problem was that you have ordered an item for delivery in NORWAY but you have used a USA address. These are not excuses just an explanation. Contact us at contact@abcflora.com thanks

Saanut 5/5 tähteä

The Best!

The flowers were great! Delivery just in time. Definitely I’ll order again!

23. huhtikuuta 2021
Oma-aloitteinen arvostelu
abcFlora International Flower Delivery-logo

Vastaus yritykseltä abcFlora International Flower Delivery

Thanks Nicolas for trust in our company, let us know if you need us for your floral needs in the future.

Saanut 2/5 tähteä

delivery issue

my girl friend didn't receive her flower and i have send you guys a lot of message and nobody responded. here is the ORDER #ABC1199

23. tammikuuta 2021
Oma-aloitteinen arvostelu
abcFlora International Flower Delivery-logo

Vastaus yritykseltä abcFlora International Flower Delivery

Dear customer
The delivery date for this order was today, we have emailed you about a problem with the delivery address with no response from your side, we are sending right now a new email.

Saanut 4/5 tähteä

Small but nice selection.Lovely…

Small but nice selection.Lovely flowers, and recipient was very happy.Would have liked to have known they had been delivered though ,via a text or email.

23. joulukuuta 2020
abcFlora International Flower Delivery-logo

Vastaus yritykseltä abcFlora International Flower Delivery

Hi Sarah
Notifications will be soon launched, thanks for your comments!

Saanut 5/5 tähteä

Excellent experience..

Excellent experience... beautiful flowers the recipient said...made flowers to an overseas destination such a wonderful...and reasonable experience...thank you!

17. joulukuuta 2020
Oma-aloitteinen arvostelu
abcFlora International Flower Delivery-logo

Vastaus yritykseltä abcFlora International Flower Delivery

Hi Sussan we are very happy that you have a great experience with our service.

Saanut 5/5 tähteä

Since I am the sender

Since I am the sender, not the receiver, I too await news from Mme D. as to how you did.
Extremely pleased with your service. I just received an email saying that the flowers arrived today and were lovely. I will definitely buy from you again.

14. joulukuuta 2020
abcFlora International Flower Delivery-logo

Vastaus yritykseltä abcFlora International Flower Delivery

Dear Customer

You have asked for delivery confirmation at 7.30 AM local time, deliveries start at 9 AM.
The order was correctly delivered to recipient on the chosen date at 7 PM local time.
Thanks

Saanut 4/5 tähteä

The flowers were 😍

The flowers were beautiful and delivered on time but the teddy bear was way too small I would say this was small not medium and for the price not worth it but the flowers and the service was amazing

15. marraskuuta 2020
abcFlora International Flower Delivery-logo

Vastaus yritykseltä abcFlora International Flower Delivery

Hi Thomas.
We are checking with our local partner regarding the size of the bear, please email us before placing an order in the future so we can upgrade it for free.

abcFlora.com

Saanut 5/5 tähteä

Beautiful arrangement of flowers

The flowers were beautiful and arrived on time for my mother’s birthday. She is very happy. Will definitely order from here again.

12. lokakuuta 2020
Oma-aloitteinen arvostelu
abcFlora International Flower Delivery-logo

Vastaus yritykseltä abcFlora International Flower Delivery

Thanks Karin for your comments, hopes you continue trusting in our company for your floral needs

Saanut 5/5 tähteä

The service is excellent

The service is excellent! Always delivery at time and in perfect conditions!

2. lokakuuta 2020
Oma-aloitteinen arvostelu
abcFlora International Flower Delivery-logo

Vastaus yritykseltä abcFlora International Flower Delivery

Thanks Diego for your comments, hopes you continue trusting in our company for your floral needs

Saanut 5/5 tähteä

the flower arrangement was beautiful…

the flower arrangement was beautiful and everything arrived fresh and on time

2. lokakuuta 2020
Oma-aloitteinen arvostelu
abcFlora International Flower Delivery-logo

Vastaus yritykseltä abcFlora International Flower Delivery

Thanks Ernesto for your comments, hopes you continue trusting in our company for your floral needs

Saanut 1/5 tähteä

Recieved completely the wrong bouquet.

17. syyskuuta 2020
Oma-aloitteinen arvostelu
abcFlora International Flower Delivery-logo

Vastaus yritykseltä abcFlora International Flower Delivery

Dear customer
We do not have any record of your claim, please email us at contact@abcflora.com so we can check what happened with your order.
Thanks

Saanut 1/5 tähteä

Flowers were not well prepared or…

Flowers were not well prepared or presented

15. syyskuuta 2020
Oma-aloitteinen arvostelu
abcFlora International Flower Delivery-logo

Vastaus yritykseltä abcFlora International Flower Delivery

Dear Customer
Your order was for delivery on Aug 28, our local florist attempt the delivery on that day but security at the gated community did not allow to access. After 3 days calling the recipient phone number finally they answer and flowers were delivered as requested. It was not our florist fault that he wasn't allowed to access to the community (due covid situation) and that recipient didn't answer the phone. We do do not have any record of your claim about quality, we invite you to email us so we can solve this as we usually do with every customer. Thanks.

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