6th Gear Experience Arvostelua 

Terrible company, do not use!! Wouldnt refund me when I couldn't go due to covid, hung the phone up on me when I last called!! No wonder they have removed all reviews from the page!! EDIT you're response to this review is incorrect, you couldn't take criticism so hung up, I notice you didn't address the fact that you refused the refund despite the situation of the pandemic or the fact that you ignored me on multiple occasions!!

Having booked for an experience, i paid for several upgrades (car, prime slots etc) and none were provided, overcrowded as they tried to cram as much as they could - was a bad experience and no refund provided for the upgrades that failed to materialise. Will not use them again as this experience was a birthday present given to me for which they have simply ruined.

40th Birthday present waited ages. Turned up on the day after driving 2 hours nothing/nobody there. It was a weekend so waited until Monday to phone. I was told they had sent me an email. Which they didn’t.
I asked for a refund and they shuned me. They were pretty rude considering They completely ruined my weekend and have made it very difficult to get a refund.
I will phone again today and see what they say.
Very disappointed.

I booked a huracan driving experience and paid extra for that specific car. There is a very personal reason why only a huracan (or the Aventador) would do

Received an email stating that driveme had been purchased by 6th gear (this review will also be added to their site) and after reading some reviews it seems this has happened before

After a few emails with no answer (only a couple of day to be fair) I phoned and spoke to sophie on the who confirmed they don't have the huracan, so I asked for a refund

I was told that management would have to sort it out. I opened a PayPal case but lost due to some technical loophole they have found to get out of paying refunds (they did offer a partial but losing over £100 just seems wrong)

I would think any company that can not offer something it has sold would automatically offer a refund out of common sense/ decency.

Never got my drive, lost £250 given to me by someone close to me and will never it seems get what I paid for.

Was going to book drives for 3 of my kids but couldn't trust this company to deliver it for them so will use someone else who has better business practices, if they are that money grabbing who knows what else they do to keep cash??

My advice is stay well away, there are better companies out there whi act in a much more honest way, and don't rely on PayPal to help as they have found a way around this

Edit
I have now won a case against this company in small claims court and waiting for the bailiff to recover the money

As below, went on the same today at same time as the customer below, way overbooked trying to cram as many people in as they can trying to make as much money as poss cause been unable to for a while..

Poor organisation, try an rip you off with all the usual damage waivers etc, expensive photos 25 or £35, couldnt even get 1 photo for free.

Just way too many people I took the GTR and the instructor although nice on the 2nd and third laps kept braking for me around the corners so couldnt take it how I wanted to ie fast and what I paid for. Would not go again.

Also forgot to mention all the hassle building up to it. Numerous phone calls being put on hold for 45mins +, no response to emails, wrong booking time, AM rather than PM, then was supposed to be 3-5pm and got 1.10pm so my wife couldnt come to spectate. A whole host of errors really.

Booked this as a gift for my son's 18th birthday. Eagerly waited 14 months before we were able to go mostly due to covid restrictions so that's not really 6th gears fault although the last time it got postponed was due to not having covid precautions put in place. A box of masks and a box of gloves was about all that had been put in place so not sure why that was such an issue. I rang the customer service number numerous times prior to that day as the arrival time had changed on the voucher and we wanted to make sure we were going at the right time. Cost me £5 to call as it's a premium number which is failed to be mentioned anywhere even on the phone call itself and I got nowhere just stuck at number 4 in a cue. Left a message for them to call me back and they never did. Turned up to a wet muddy car park and grounds at the time stated on the vowcher. Was persuaded to pay £30 insurance for driving 2 cars and a further £2 for a pair of gloves which had ripped before he even got in a car. Waited in the rain with no shelter for customers for nearly an hour. No proper organisation. Just some guy shouting random names off a clipboard at will. Eventually my son got to drive his 1st choice car for the 6 laps we had booked. Car was set to automatic so he couldn't really give it any welly. Waited another 20 mins to drive 2nd choice car, a Subaru rally car which turns out wasn't even at the track. Instead they offered a hot lap in a focus rs with someone else driving it. Got in another cue for another 10 mins then the driver went on his lunch break for a further 20 mins. Finally he got to go but not even one full lap round the track and then straight back in to the pits. My son said he could of got around quicker in a nissan micra. Nothing against micras btw. All we could hear whilst waiting was other customers talking about how slow the cars were or how let down they felt they had been. No proper covid checks in place. Temperatures taken ect. Even the guy calling names out wasn't wearing a mask. Overpriced photos. Overpriced refreshments. No apologies for no Subaru. Plus side was my sons instructor was very friendly and helpful and the girls organising the cueing were very pleasant considering the weather but that doesn't really compensate for not being able to drive the car he wanted or even a different car. Just wanted to leave the circuit so didn't even bother going back to the reception to claim the 2nd cars insurance back. Feel like I've been robbed and that I have let my son down. As we left the circuit he said to me don't bother doing that again. Expensive waste of time.

Just got home from Blyton race way having thoroughly enjoyed the SUPER CAR TRIPLE BLAST, fantastic experience, quick, smooth and professional, no hard sell on CDW, photos or video, all were available, but not pushed, no blocking the view to friends and family, in fact this would be impossible as it's a bloody great race track, stand and watch where you want, no stopping people from tacking their own photos, this was even encouraged by 6th Gear staff.
One of my choice was not available, so I was offered the pick of anything available, it's a car, they break down, get over yourself and drive something else you would not normally have the opportunity to drive, the 3 instructors I had were all very friendly, polite and professional, the guys in the holding/call up area had everything under control and the registration area staff were very good, as stated no pushy selling tactics at all, great view of the pit lane, race track and all the cars, well done 6th Gear, thank you.
Covid19 restriction in place and well implemented, after my initial apprehension due to the negative reviews, I have had a great experience

Very poorly organised, turned up on the day 45 minutes before as suggested by the booking confirmation which was a complete waste of time. On the day it was pissing it down with rain, all the staff were stood under marquees but one wasn’t provided for the customers. Waited the full 45 minutes until my scheduled time and a further 45 minutes after that, my name still hadn’t be called. Soaked by then we just left... What a waste of time driving 1 and a half hours for something I was looking forward to.

Elvington Track

The experience itself is great. However, it really comes down to your instructors on the day.

My first two instructors were great. Gave good advice and instructions on driving. Then my final drive was the Lamborghini the car I was most excited to drive. Unfortunately the instructor had a really poor attitude from the start, speaks down to you and was really quite rude. Two of my other friends also had the same experiences with this instructor so it can really spoil what would be a good day.

Regarding the damage waiver for £25 + £5 per car. There is really little reason to buy it, I would question to amount of cover it actually provides opposed to not having it. When I asked the staff they were unable to give me a clear answer. They did say even if someone else hits you, you are still liable - So they were very unhelpful and quite uninformed.

Absolutely disgusting costumer service very rude and would never recommend to anybody, my son had a junior supercar experience for his birthday when we arrived they bombarded us with lots of other costs we were unaware of when originally booked then paid £35 for the memory stick and was told it would have the full footage of him driving and the video of the hot lap then paid a additional £25 for the photos to be put on stick, to get home and find video of him driving was only half the drive and the footage of hot lap didnt even have my son on it showed there driver only.so in total spent £60 for a 1 minute video and 5 photos, then after nearly 4 weeks of emails and phone calls still nothing apart from the lady called Sophie in customer service laughing at us saying nobody said they would get back to us and they can only refund £5 and that's still not even been refunded!!!
DO NOT USE THEM THEY RIP PEOPLE OFF

Excellent experience . Very well organised and during a pandemic too . You need to be a real car enthusiast . My fiancé absolutely loved every single moment of his experience . He chose the 3 supercar experience at 189.00 pounds and cant wait to go back . Thank you for making his 50th birthday the best ever !

My son had his driving experience today at the three sisters circuit. As per your instructions, most of my sons family who wanted to attend to watch, didn’t as per your guidelines to only be accompanied by one person. When my husband and son got there, they saw that everybody else had numerous guests with them, including full families. This seems very unfair that we have now missed his driving experience that we bought him for Christmas by adhering to your rules yet everybody else had numerous people watching. My husband also said that most people were not wearing masks either. My last issue was that they were asked if they wanted to purchase a video for £35 which they agreed to, when they came to pay for it, ending up paying double this as they had not been told it was £35 per car. Altogether, he enjoyed the experience but we feel totally unhappy that most of us missed watching him yet others were let in to watch and didn’t follow your guidelines, if you send out guidelines then you should stick to them to make this fair on people that actually adhere to them. This experience cost us a lot of money plus the extras that we were mis sold. Very disappointed.

my 10-year-old daughter came here today, we bought video and pictures and she had the best time ever. she is 1 happy 10 year old and had smile on her face all day... we will def be doing it again

Horrendous experience
My son recently visited three sisters for a junior driving experience, he had to go at this time of year due to lack of available dates.

After arriving we were told there was a big risk of accidents and we must pay £25 for insurance or risk a £5000 excess, I paid this as we were under the impression it would be a thrilling driving experience, how wrong could we have been.

After walking back and forth in the rain for 10 minutes someone finally came over and said yep you are in that car soon.

When it came to driving the car, my son didn’t go above 5mph and every time he came to a straight, not that there was any within the tiny “track/car park” the woman instructor braked for him and made him wait for other cars. It was a complete waste of money.

Then onto the quick lap which lasted around 30 seconds.

We then went on to view the pictures, only to be told the photographer had put the wrong time stamp on it so there was only a couple of pictures, neither recognisable.

Overall the experience was tragic and it cost me the purchase price, then another £25.00, 3 hours travel and a morning off work all to be completely disappointed and a complete waste of time and money.

After complaining there has been absolutely no response.

The driving day was fantastic but on reviewing my phone bill was less impressed. I made an 8 minute phone call from my mobile to 6thgear to book the day which cost me over £5!. Sort it out your premium rate number especially if you are going to keep people on hold!

Great atmosphere and customer care and staffing on the day at the venue last Saturday. My 14 year old was so excited to drive a Lamborghini and to spend a moment in the Atom.

We were treated well and promptly and the whole place ran well with clear understanding by all the team members and staff, who appeared to care and be engaged despite the very many people there.

This is where the enjoyment ends - our recordings of the day were dreadful from the onboard camera and track circuit on the Atom.

Even with the software supplied by 6th gear it was appalling quality with distorted sound - focus on a dirt spot on the windscreen and 30 seconds of a track in brilliant purple.

When we complained to Sophie at the experience, we were told 5-7 days to come back to you with a response, and effectively being told go away nothing we can do.

Save your money don't buy the videos they are not worth it and do not reflect the promotional material or in any way in our case represent what was offered.

We have had to escalate our case to our credit card company and will Pursue 6th gear as they devastated my 14 year old and the trust has gone - shame on you for your lack of after sales behaviour and pleas take some responsibility. Word of
Mouth is important.

My wife booked an Aston Martin DBS drive package as a birthday present.
As a mature driver this was a one-off experience that I was very much looking forward too.

Though the initial meet and greet process to register appeared to be well organised, there was, what can only be described as, a hap-hazard list ticking process at the track side.

The drive experienced started with being bundled into a rear seat of a two door car for a demo lap around the track. This was executed in a manner best described as being herded through a necessary process, without any regard to the individual as a fee paying customer. The process demonstrated a total lack of customer care and service.

Some what before my booked time, my name was bellowed out, ( a little unprofessional ) whereby I was directed to a parked Aston Martin DBS. The driving instructor who was sat in the passenger seat was most helpful and very friendly.

The Castle Combe track is not a very long track, affording limited areas of straight runs, but that said, does provide sufficient track scope to enjoy the thrill of a performance car. Bearing in mind that you are driving a strange car on a unknown course. Unfortunately 6th Gear Experience placed very small cones on the track to create what they call chicanes but all this does is slow you down and substantially inhibit the speed thrill that was anticipated.

At the end of my “driving experience”, the opportunity to drive a Aston Martin DBS was very enjoyable, but the whole package was somewhat disappointing. It was very impersonal, with a distinctive lack of customer service, and the whole process felt very rushed.

Should I be given the opportunity to drive a performance motor car again, or be asked to recommend, I would consider looking for an alternative location and package.

I bought the ultimate Lamborghini experience for my son for his 21st birthday, I had heard mixed reviews about this type of experience from friends. I need not have worried as these guys are very professional and everyone was friendly and very helpful and made the day special. The only problem I have is getting the grin off my son's face, I would definitely use them again.

We just got home with the best experience ever and we thank 6thgearexperience.com and trackdays.co.uk it was seriously a dream day come true but could easily have spent more time in the cars and on the track.
Thanks alot for making it possible to experience such a wild thing.
We will definitely use you guys again.