My online purchasing experience gave me doubts when I was obliged to send in a request for quote. I thought the request would fall down the rabbit hole and I'd never get a response. I was pleasantly... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Had an issue with solar panels not heating by solar.i Spoke to Dave at AES, he went through all checks that I could do over the phone and discovered that the issue was with the sender unit. Changed... Näytä lisää
The cutting head supplied leaks gas at the nozzle mounting and catches fire. I telephoned to ask for advice and received only unhelpful emails, I specifically asked for a phone conversation but none w... Näytä lisää
Absolutely rapid delivery all the way to the south of france and one of the only places in europe that stocks high nickel rod in amounts anyone can actually afford. Great stuff thanks
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
1 Stop Welding Shop is the official trading website of AES Industrial Supplies Ltd, based in Oxfordshire, UK. Our company began as a family business in 1976 under the name of Alpha Engineering Supplies, and after enjoying many years of consistent growth, we registered as a limited company in 2012 under the name of AES Industrial Supplies Ltd. Since our small departmental beginnings back in the 90's, AES has steadily built on its continuing success in a difficult marketplace by exceeding the expectations of our customers in unrivalled service, technical support and value for money. We believe that this powerful combination has truly set us apart from any other distributor or wholesaler in the UK welding industry. As you take a browse you will soon see that AES offers the largest and most comprehensive range of Welding Accessories, Welding Rods, Welding Wire, Abrasives and Industrial Paints available online today. We offer a complete one stop shop to the Welding and Metal Fabrication industry, packed with technical information on every product available and combined with excellent trade prices. But more than this, at AES we take a personal interest in your business and offer professional advice, and expert technical support on all your Welding and Metal finishing applications to help you get the job done. At the heart of the way we do business is our focus on building sound relationships with our clients. This means that you can be confident of receiving a complete solution to your welding and fabrication requirements.
Yhteystiedot
Olympic House, Collett, Southmead Park, OX11 7WB, Didcot, Yhdistynyt kuningaskunta
- 01235 510717
- orders@aes-sales.com
- 1stopweldingshop.com
4,3
Erinomainen
74 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Perfect service!
2. toukokuuta 2025
Easy to use web shop
4. huhtikuuta 2025
Easy to order and quick delivery
4. maaliskuuta 2025
AES Industrial Supplies Ltd
AES Industrial Supplies Ltd, through their site 1stopweldingshop.com, offers a great range of welding supplies at competitive prices with impressive delivery times. Their website is clear and informative, making it easy to find what you need. I also appreciate their ability to source hard-to-find items, like Fronius parts and tig rods, with excellent communication throughout the process. However, I experienced some disappointment with customer service when addressing an issue with a pricey item. Despite this, their product range and efficiency make them a solid choice. Overall, a good experience with room for improvement in after-sales support.
21. tammikuuta 2025
Oma-aloitteinen arvostelu
delivery was over 7 days and were not…
delivery was over 7 days and were not advised when placing the order on line .
4. joulukuuta 2024
Easy to place the order and delivered…
Easy to place the order and delivered promptly.
Recommended.
6. marraskuuta 2024
We bought a £500 fronius mig torch from…
We bought a £500 fronius mig torch from this company in January 2024.
The item has gone faulty ( switch wire ) . It has had very light use since we bought it .
Spoke to the company and they were not interested in rectifying the issue at all .
The gentleman I spoke to said no one gives a warranty on mig torches as it could be misuse that caused the issue .
I offered to send pictures to show that the torch is in nearly new condition but he just said no.
I asked to speak to someone senior to him and he said he was the most senior. I said so you must own the company , he said yes .
Very poor customer service for a very expensive part
26. syyskuuta 2024
Oma-aloitteinen arvostelu
Excellent service and excellent product…
Excellent service and excellent product as always.
6. kesäkuuta 2024
Happy to use company again.
Delivered earlier than stated , exactly as ordered no problems . Would be happy to use again.
4. kesäkuuta 2024
Brought 3 hose from the website
Brought 3 hose from the website, got them sent to New Zealand, one of the hose been the wrong hose, contacted sale support and sent all photos and documents, still denying the hose were sent wrong. luckily i brought 3, the hose were good, but the customer service are worrying if you buying from overseas and likey got the wrong part sent to you.
Not recommend if you buying from overseas.
27. maaliskuuta 2024
Oma-aloitteinen arvostelu
No problems and very fast delivery
7. tammikuuta 2024
Great Service
8. tammikuuta 2024
Your website is clearly labelled and…
Your website is clearly labelled and easy to use.
27. joulukuuta 2023
They decided to change the price of the…
They decided to change the price of the item after purchasing and told me I now had to wait for stock delivery. The item was in stock when I purchased it or I would have gone elsewhere. They decided I needed to pay nearly £400 more plus vat to receive the item in the new year. I had tried to speak to them for several days before this to no avail. There customer service is poor and I would use them or pass there details on to anyone I know
17. joulukuuta 2023
Fast response and delivery
Fast response and delivery. Postal charges to NI quite high though
8. joulukuuta 2023
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