1Red Casino  Arvostelua 1 606

TrustScore 3.5/5 tähteä

3,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

They blocked my account without providing any proofs of wrong doing! I had more than 27.000 euro real balance left and my account was fully verified! They refuse to respond, from 15 November 2024 zero... Näytä lisää

Saanut 5/5 tähteä

Had doubts about this site going by other reviews , but have just had my second 1000 withdrawal , no hassle and this one was in my bank within 6 hours! One before was less than 24 hrs , Good variety o... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

The site is definitely professional it has bright graphics and smooth operation easy layout and move through its pages easily.... Ive played for 8 months now and have had no problems what so ever! Giv... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have found this casino to be easy to navigate and withdrawals are fast within 6 hours. I like to search for casinos before I play on them and the games on this site start from 10p.

Yritys on vastannut

Yrityksen tiedot

  1. Kasino

Yrityksen kirjoittama

1Red Casino is an online casino that offers players the chance to enjoy their favourite games, including slots, table games, crypto games and more. The casino is home to a large portfolio of software providers, to cater to all players. These providers include well-known names such as Relax Gaming, NetEnt, Nolimit City, Quickspin, Pragmatic Play and more. The casino is primarily available in English and can be enjoyed across most web and mobile platforms, including the latest smartphones and tablets. The casino is also fully licensed and regulated by the Government of Curacao.


Yhteystiedot

3,4

Keskitasoinen

TrustScore 3.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 90 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

edit

edit: their response to this review shows how dumb they act. I proved my account was not closed on the frsit time asking to trustpilot. They blantantly lie.

This site, which is connected to Bets Entertainment, Febonara Empire SRL, and Alpha Affiliates (managed by SMES), is accepting Dutch players without holding a Dutch gambling license. They are also operating through unofficial mirror sites such as 1redeu, 1red2, 1red3, which raises serious concerns about compliance and transparency.
I am still waiting for my refund, and I refuse to let this matter go unresolved. To anyone experiencing similar issues: keep pursuing your case. My account was not closed when I first requested it—despite their claims. I can provide proof of this, including my Trustpilot submissions. And to be clear, account closure was not even the reason for my refund request.
Under the Dutch Gambling Act (Wet op de kansspelen – Wok) and the Remote Gambling Act (Wet Kansspelen op afstand), it is explicitly illegal to offer gambling services to Dutch players without a license. Doing so is considered a breach of public order under Article 3:40(2) of the Dutch Civil Code, which can render such contracts null and void. Dutch courts have repeatedly ruled in favor of consumers in similar cases involving unlicensed operators.
Additionally, under EU consumer protection law—specifically the Unfair Commercial Practices Directive (2005/29/EC)—failing to disclose the absence of proper licensing while targeting players in restricted jurisdictions constitutes a misleading and unfair commercial practice.
I will continue posting updates until every cent owed to me has been returned.

2. maaliskuuta 2026
Oma-aloitteinen arvostelu
1Red Casino -logo

Vastaus yritykseltä 1Red Casino

Dear Lars!

We’re sorry to hear about your continued concerns and want to address a few important points clearly.

We strongly reject the claim that we provide false information publicly. If there was a misunderstanding regarding the timing or status of your account, this does not constitute intentional misrepresentation.

Regarding licensing and jurisdiction: 1RED operates under an international license and does not actively target restricted jurisdictions. Players are responsible for ensuring that online gambling is permitted in their country of residence, as outlined in our Terms & Conditions.

We remain open to resolving disputes through official processes and encourage continuing communication with support or through the mediation channel you’ve already chosen.

Best regards,
1Red Casino Team

Saanut 5/5 tähteä

Great games

Great games

28. helmikuuta 2026
Oma-aloitteinen arvostelu
1Red Casino -logo

Vastaus yritykseltä 1Red Casino

Dear Lisa!

Thank you! We’re glad you’re enjoying the games and appreciate your feedback.

Best regards,
1Red Casino Team

Saanut 1/5 tähteä

Do not be fooled

Do not be fooled
11 weeks and still waiting for my money this terrible site has now blocked me access to my account and make out thy have no record of me. Stay well clear of this casino you will not get your money. Wasted thousands and cannot withdraw a penny! Scam alert and my bank have now reported this as a fraudulent company and will be seeking the money back for me. All I wanted was my money.

25. helmikuuta 2026
Oma-aloitteinen arvostelu
1Red Casino -logo

Vastaus yritykseltä 1Red Casino

Dear aaron sarvent!

We’re very sorry to hear about this situation and understand how upsetting it must be. This is not the experience we want anyone to have. Please contact our support team directly from the email associated with your account so we can locate your details, review the case, and clarify what has happened.

Best regards,
1Red Casino Team

Saanut 1/5 tähteä

Do not be fooled

Do not be fooled
11 weeks and still waiting for my money this terrible site has now blocked me access to my account and make out thy have no record of me. Stay well clear of this casino you will not get your money. Wasted thousands and cannot withdraw a penny! Scam alert and my bank have now reported this as a fraudulent company and will be seeking the money back for me. All I wanted was my money.

25. helmikuuta 2026
Oma-aloitteinen arvostelu
1Red Casino -logo

Vastaus yritykseltä 1Red Casino

Dear ACE JOINERY AND PROPERTY MAINT!

We’re very sorry to hear about this situation and understand how upsetting it must be. This is not the experience we want anyone to have. Please contact our support team directly from the email associated with your account so we can locate your details, review the case, and clarify what has happened.

Best regards,
1Red Casino Team

Saanut 1/5 tähteä

I waited 21 days for 1200 withdrawal to…

I waited 21 days for 1200 withdrawal to be approved which is insane waiting time at the end though it got approved which was the most important part

2. helmikuuta 2026
Oma-aloitteinen arvostelu
1Red Casino -logo

Vastaus yritykseltä 1Red Casino

Dear Omar Aboucham!

Thank you for sharing your experience. We apologize for the long wait — we understand how unpleasant it can be. We are glad that the withdrawal was successfully completed in the end, and we appreciate your patience. Your feedback has been taken into consideration and is helping us improve our payout processes in the future.

Best regards,
1Red Casino Team

Saanut 1/5 tähteä

AVOID!!

AVOID!!! Will take the money it will not allow withdrawals. Do not play here

21. helmikuuta 2026
Oma-aloitteinen arvostelu
1Red Casino -logo

Vastaus yritykseltä 1Red Casino

Dear Terri!

We are sorry to hear about your disappointment. The withdrawal is being carried out in accordance with our instructions. We are aware of the withdrawal issues and apologize for the delay.

Best regards,
1Red Casino Team

Saanut 2/5 tähteä

Each experience is different

UPDATE TO THE BELOW: Since posting the below review I have received my withdrawal. It took almost a month.
To be fair, my previous experiences with this site over this past year have been pretty good.

I don't usually post reviews unless I have something nice to say. This is not the case here😠 I have played at this casino for over a year and I only had the occasional small issue BUT I made a withdrawal on 29 Jan 2026 and I have been given the absolute run around with bs answers and I still haven't received my money. It has been almost 1 month😠
They keep thanking me for my patience but my patience has now run out!

29. tammikuuta 2026
Oma-aloitteinen arvostelu
1Red Casino -logo

Vastaus yritykseltä 1Red Casino

Dear Joanna Tahana!

We’re really sorry to hear about your experience and understand your frustration. Please accept our apologies for the delay you’ve encountered. Your patience is appreciated.

Best regards,
1Red Casino Team

Saanut 5/5 tähteä

Nice and happy

Nice and happy

21. helmikuuta 2026
Oma-aloitteinen arvostelu
1Red Casino -logo

Vastaus yritykseltä 1Red Casino

Dear mouad ahbari!

Thank you! 😊
We’re happy to hear you’re feeling good and enjoying your experience. Wishing you lots of fun and good luck!

Best regards,
1Red Casino Team

Saanut 2/5 tähteä

I've given it two stars as I actually…

I've given it two stars as I actually enjoyed the games. Different from other sites. However when trying to withdraw (what a boring nightmare) verification needed (fair enough) then withdrawal approved as well as verification documents. Great I thought but nothing for a couple of days. Contacted customer service and they said be patient it can take up to 5 days which is ridiculous but ok. Time went on then I received an email saying withdrawal cancelled. Three times this happened. Had the same two agents every time who seemed like AI as there responses were exactly the same every time. Such a shame as for me the games were really good. Now I'll have the same reply on here saying sorry that you had a bad experience but I really don't want to hear that. How about sort your withdrawal system out and you may get more players. Tried to close account and that's impossible too. 🙄

2. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Zeer slechte ervaring met dit casino

Zeer slechte ervaring met dit casino. Ik wacht inmiddels al maanden op de uitbetaling van mijn opname, maar ik heb mijn geld nog steeds niet ontvangen. De communicatie is slecht en ik krijg geen duidelijke uitleg waarom de betaling zo lang duurt.
Ik vind dit onacceptabel en erg teleurstellend. Ik raad anderen aan om voorzichtig te zijn.

1. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Absolute scammers you win money then…

Absolute scammers you win money then the live chat you can’t contact them to see why your winnings have been rejected scammers do not deposit money

20. helmikuuta 2026
Oma-aloitteinen arvostelu
1Red Casino -logo

Vastaus yritykseltä 1Red Casino

Dear Craig Havelock!

We are sincerely sorry that you got that impression. We apologize for the delay in payment and possible inconvenience when contacting customer support. Requests are currently taking longer to process than usual, but our team is working to ensure that all payments are completed as soon as possible. Thank you for your patience and understanding.

Best regards,
1Red Casino Team

Saanut 5/5 tähteä

Easy to navigate

Easy to navigate

19. helmikuuta 2026
Oma-aloitteinen arvostelu
1Red Casino -logo

Vastaus yritykseltä 1Red Casino

Dear bex mcclean!

Thank you for your feedback! We’re glad you found the platform easy to navigate and appreciate you taking the time to share your experience.

Best regards,
1Red Casino Team

Saanut 1/5 tähteä

HORRIFIC experience

HORRIFIC experience. Been waiting 12 days so far for withdrawal and no sign! Sent more ID than when I mortgaged my house but excuse after excuse. Been waiting 4 days for reply to email and doubting I’ll get paid and nearly 700 quid! Do not use awful company and probably a scam site

18. helmikuuta 2026
Oma-aloitteinen arvostelu
1Red Casino -logo

Vastaus yritykseltä 1Red Casino

Dear Matthew Piper!

We’re sorry to hear about your experience and sincerely apologize for the delay.
All approved withdrawals are paid in full, and our team is working through pending requests as quickly as possible. We appreciate your patience and understanding.

Best regards,
1Red Casino Team

Saanut 1/5 tähteä

Honestly if I could pick half a star

Honestly if I could pick half a star I would stay well clear of this site. The customer service is nothing short of very poor. I made a withdrawal and after 2 days it was still sat at pending can I add that I never received the payment either. After 2 weeks of back and forth the same excuses by far the worst online casino there is out there

19. helmikuuta 2026
Oma-aloitteinen arvostelu
1Red Casino -logo

Vastaus yritykseltä 1Red Casino

Dear Ashley Barker!

We are sorry to hear about your experience and we apologize for any concern caused. Please be sure that pending withdrawals will not be cancelled. Delays may occur due to verification or payment processing, but all approved transfers are paid in full.
We are sorry for the inconvenience caused and appreciate your patience.

Best regards,
1Red Casino Team

Saanut 1/5 tähteä

Not paying…

Everyone here who gives it 5 stars and has had a good experience... they only had one payout... yes, that's right, with the first payout I had it in the bank within 2 hours... But the second now I've been waiting for more as 3 weeks.

1. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Worst casino ever !!

Worst casino ever they've been holding a mere 129.29€ since May 2024 and don't want to give me what i earned. A crappy casino in a crappy jurisdiction hands off just avoid falling in their trap

24. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

If the bookmaker is legitimate

If the bookmaker is legitimate, the payout is made within two hours, and at some bookmakers, within three days.
Anything to the contrary of what I've written is fake or a scam.
I just made my first deposit today, so we'll see what the situation is.

18. helmikuuta 2026
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin