1Rebel Arvostelua 235

I book a class at 6:30 pm through class pass and walk in to 1Rebel bayswater at 6:29 pm. I’m unaware of their rule that you can’t go into a class even if 30 seconds after it starts as I haven’t been there many times and was late to my first class with them and got in with no problem. I walk in, clearly unchanged and still need to get ready, and they sign me in. I start getting ready in the changing room and they announce on the microphone that there are 30 seconds to go into the room otherwise you wouldn’t be able to attend the class. I thought this definitely didn’t apply to me as they literally let me into the studio and was very obvious that I wasn’t changed and yet they didn’t say anything whatsoever about potentially not having enough time to get in and I could be denied entry. They closed the door and I open it and walk into the class with the clock literally still at 6:30, but the door had closed. The instructor stops the class and tells me to get out because the door is closed and I can’t participate, instead of just letting me start the workout without disrupting the class. I try to explain that 1. It’s still 6:30 2. I had no idea of this rule and asked if I could just stay. He tells me I need to get out and directs me out of the class (gently pushing me). I go to the reception and ask them why they would sign me in and wouldn’t make me aware of this rule when I was clearly never going to make it in time. All they could do was give me an attitude and say that they have strict rules and they can’t possibly guess how long it would take me to get dressed. Incredibly rude, very poor service, didn’t even try to offer me any solution, and severely lacked any emotional intelligence whatsoever. For sure never going back there again as it genuinely felt like I was speaking to robots who didn’t give a shit whether I got in or was upset or not.

I generally really like 1Rebel and am a long-time member, but their new charging system for cancellations is really unfair/excessive. You used to lose a credit if you didn't make a class, which is fair enough, but now for example, if you wake up really ill and have a class booked that evening (could be literally 11 hours later) the only way not to be charged is to STILL GO - which isn't good for you or anyone else at the class! I have an auto-immune condition which means I'm very susceptible to illness, and sadly this means I'm having to consider cancelling my membership because of this new system. If you are someone who needs a bit more flexibility (or if you have kids and so a lot of last minute nursery and school illnesses!) then this isn't the gym for you.

Initially I was concerned about the music level in these classes. I'm used to eat being I guess more like yoga in the sense of calm quiet music. I came to 1rebel quite ready to be disappointed. However it has very quickly become my favourite studio in London. The instructors are fantastic, really helpful and wonderful. I always look forward to my sessions 🙏🏻

Great classes, motivating instructors and lovely shower and changing room facilities. My new favourite gym

Excellent instructors! I did the intro course (2 reshape and 1 reformer) and I enjoyed the classes so much and the instructors were so lovely and friendly. I will be signing up with a membership

A dynamic, energetic class. The ambiance and trainers are fantastic and incredibly motivating. I will definitely book Reshape sessions at 1Rebel again on my return to London!

Really loved it. Kensigton is a really great studio!

I feel all the reformer classes more like workout than pilates

My workouts here are always so energizing. I find it to be a wonderul way to start my morning. The trainers are lovely and and the facility is modern and clean. I'm so glad to have discovered them.

Signed up for the 3 class new client deal not much however for the first time in my 51 years I actually enjoyed exercise. Thanks. Signed up for 6 months!

What started as a couple of classes with friends in central with friends because we all go to different gyms / live in different locations has now, 26 classes later made me cancel my gym membership and plan on a membership at 1R.

The venues are all great, having been to about 5, but the Euston club is my ‘local’. All the staff and trainers everywhere I’ve been extremely friendly and challenging in all the right was (the trainers). Big shout out to trainers Joey, Tarryn and Ben & to Matt in reception.

Having done Rumble, Reshape and Ride classes - each of these has burned more calories per class than any of my comparable gym sessions. Having tried Barry’s before too, the equipment is better and there isn’t a constant red light glow that inevitably ends up giving me a migraine.

As mentioned, once I’m out of contract with my current gym I’ll be setting up a membership to up my classes - but also a big shout out to them for offering the for-peak Blue Light discounts - very much appreciated :)

I think the workout and gym is extremely well organized and trainers are professional and keen to help.
Showers and changing rooms are clean and in good shape.

Great instructors, clean and well maintained facilities. All staff helpful, even when I struggled to see how to book further sessions on my package the Angel branch just booked them for me, no issue. Recommend.

Great energising classes .
I will be back on my return

Staff? smoking cigarettes right outside gym entrance, UGH! Mouthful of smoke by way of reward for what otherwise was a great ride! Thanks Anna!

Really great venue, facilities and location. Very modern and amazing reformer classes! I attended Olivia and Megan’s classes as a beginner and loved them. Challenging but worth it and easy to follow !

I absolutely love 1rebel. I go several times a week to Holborn and have dabbled with Euston.

Lots of classes across the day so I can usually find a convenient time to go. Friendly reception staff, great trainers, enjoyable sessions that I'm really seeing results from.

Great reformer class! Lovely instructor and a really good challenge level!

Good persons good classes