Sfundo Mbambo was great at helping me solve a matter that i was struggling with. He spent quite a few minutes over the phone helping me, which was greatly appreciated.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Our office emails stopped working through Outlook. With an email to 1-grid explaining the situation, we got a response from Shayne who gave us settings to use which surprisingly didn't need a tech ex... Näytä lisää
Yritys on vastannut
Yesterday, the web services and a Windows server were unavailable. All requests timed out. The outage lasted at least six hours. Furthermore, the 1-grid website was extremely slow. Support didn't res... Näytä lisää
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Thank you Sfundo and the team from 1-Grid Hosting. I love how the support team takes control and assisted with domain setup. There were some points where they could have left me with the i... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
We empower South African website owners and businesses to thrive online. Our platform delivers affordable web hosting solutions paired with exceptional support. From seamless domain registration to reliable hosting, robust security, and professional email services, we provide simple solutions for every stage of your business's growth.
Yhteystiedot
360 Business Park, 8 Wessex Rd, Paarden Eiland, 7925, Cape Town, Etelä-Afrikka
- +27212001200
- support@1-grid.com
- 1-grid.com
3,2
Keskitasoinen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 97 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Richard was really helpful with the…
Richard was really helpful with the problem I experienced and sorted it out in no time.
19. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Charleen,
Thank you for your positive review! We’re delighted to hear that Richard was able to help you quickly and efficiently. Your satisfaction is our top priority.
Best regards,
The 1-grid Team
Richard
Richard
Thank you for your outstanding prompt and efficient services. Much appreciated
Kind Regards
12. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Khumbo,
Thank you for the 5-star review! We’re delighted to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the 1-grid Guardian who assisted you.
Have a wonderful day.
Kind regards,
The 1-grid Team
Richard's service was superb
Richard's service was superb. His first client for the day. Cannot recommend him highly enough. Proficient and professional!
10. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Colin,
Thank you for the 5-star review! We’re delighted to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the 1-grid Guardian who assisted you.
Have a wonderful day.
Kind regards,
The 1-grid Team
Great service
1-grid is easy to work with and they always respond promptly.
Thank you for helping me Joseph!
5. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Anina,
Thank you for the 5-star review! We’re delighted to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the 1-grid Guardian who assisted you.
Have a wonderful day.
Kind regards,
The 1-grid Team
Richard
Richard, Excellent service in assisting me with the task at hand.
Very professional!!
6. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Neil,
Thank you for the 5-star review! We’re delighted to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the 1-grid Guardian who assisted you.
Have a wonderful day.
Kind regards,
The 1-grid Team
Vastaus yritykseltä 1-grid
Hi Hilton,
Thank you for the 5-star review! We’re delighted to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the 1-grid Guardian who assisted you.
Have a wonderful day.
Kind regards,
The 1-grid Team
richard
richard, was brilliant to work with and saved my life. !! highly appreciate working with him.
31. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Marc,
Thank you for the 5-star review! We’re delighted to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the 1-grid Guardian who assisted you.
Have a wonderful day.
Kind regards,
The 1-grid Team
Vastaus yritykseltä 1-grid
Hi DKE Productions,
Thank you for the 5-star review! We’re delighted to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the 1-grid Guardian who assisted you.
Have a wonderful day.
Kind regards,
The 1-grid Team
Richard
Richard
Thank you for your help, it is so nice to know that there is one person that is always going out of his way to help the customers, especially me that know nothing about pc's. you will always help and guide me through every step. if there were more people like you it will be so great. Richard I would like to thank you from the bottom of my heart for sorting out our problem today.
22. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Christo,
Thank you for the 5-star review! We’re delighted to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the 1-grid Guardian who assisted you.
Have a wonderful day.
Kind regards,
The 1-grid Team
Richard's assistance
Richard has diligently assisted me to resolve an email setup problem I have been struggling with. He has also shown me other ways to troubleshoot should I have an issue setting up on any of my other devices.
21. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Nhlanhla,
Thank you for the 5-star review! We’re delighted to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the 1-grid Guardian who assisted you.
Have a wonderful day.
Kind regards,
The 1-grid Team
I have a domain registered with 1-grid
I have a domain registered with 1-grid. We have been paying R219 a year to renew. They have suddenly decided that the domain is a 'premium' domain and started billing us R6400. Their accounts department and their customer service agent outright said they cannot understand the massive price increase. I've asked 4 times for our contract and they just do not respond. Worst service.
17. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Shantal,
We appreciate your feedback. We apologise for any inconvenience caused. The matter has been escalated to the relevant department and we are actively seeking a resolution.
Kind regards,
The 1-grid Team
Richard
Richard
We had great service today and our emails are coming back in on Outlook from Webmail main domain.
Thank you.
Nomava
20. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Nomava,
Thank you for the 5-star review! We’re delighted to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the 1-grid Guardian who assisted you.
Have a wonderful day.
Kind regards,
The 1-grid Team
had a problem
had a problem, sent the support an email and within 30mins it was sorted. thank you to Shafee'ah Abrahams for the quick turnaround
20. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi PicturePay,
Thank you for the 5-star review! We’re delighted to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the 1-grid Guardian who assisted you.
Have a wonderful day.
Kind regards,
The 1-grid Team
Professionalism and availability
Professionalism and availability. Yibanathi stands out for me, ever present, patient and thorough. Yibanathi is very knowledgeable and gives clear responses that are very useful.
13. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Lucy,
Thank you for the 5-star review! We’re delighted to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the 1-grid Guardian who assisted you.
Have a wonderful day.
Kind regards,
The 1-grid Team
Awesome customer service
I was having issues with my emails and thanks to SHAFEEAH my emails have been resolved. Thank you for the quick and prompt support.
14. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Saleman,
Thank you for the 5-star review! We’re delighted to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the 1-grid Guardian who assisted you.
Have a wonderful day.
Kind regards,
The 1-grid Team
Richard
Richard, Excellet service , Happy with quick resolution of my technical issue.
14. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Mahendra,
Thank you for the 5-star review! We’re delighted to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the 1-grid Guardian who assisted you.
Have a wonderful day.
Kind regards,
The 1-grid Team
Richard
Richard, thank you for your assistance, really helpful.... much appreciated
10. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Vhuyi,
Thank you for your 5-star review. We’re thrilled to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the Customer Care Agent who assisted you.
Kind regards,
The 1-grid Team
Richard
Richard
Great service Richard helped resolve my outlook
10. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Luthando Skills & Training,
Thank you for your 5-star review. We’re thrilled to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the Customer Care Agent who assisted you.
Kind regards,
The 1-grid Team
Vastaus yritykseltä 1-grid
Hi Muhammed,
Thank you for your 5-star review. We’re thrilled to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the Customer Care Agent who assisted you.
Kind regards,
The 1-grid Team
Richard
Richard
Efficient and excellent service.
Give him a raise
8. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 1-grid
Hi Hoosen,
Thank you for your 5-star review. We’re thrilled to hear that our dedication to excellent customer service has had a positive impact.
We’ll be sure to incentivise the Customer Care Agent who assisted you.
Kind regards,
The 1-grid Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.