Over the ride was good
Over the ride was good. Lots of confusion around the driver getting access to the port to pick us up which was strange as there were lots of cars inside the port. It could be that there was lots of confusion as it felt like this was the first cruise to disembark at La Romana.
Vastaus yritykseltä Your Transfer LLC
We sincerely regret that you experienced this situation at the port. We understand how inconvenient this may have been.
Please note that this is a circumstance beyond our control. Our driver was present at the designated pickup location at the time indicated in your reservation, on time, and the service was provided exactly as contracted.
Port access regulations and port authority fees are established and enforced by the port authorities, and the port authority frequently updates and changes access requirements and procedures. As such, these conditions are subject to change without prior notice and are not within our control.
We appreciate your understanding and remain at your disposal should you need any further clarification.