Horrible customer service
Horrible customer service. My money was stolen. Never got the product that I paid for. After weeks of back and forth emails with what seems to be a robot email responder, they basically said sorry but there is nothing we can do. Money stolen.
18. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hot Shapers
We’re truly sorry to hear about your experience and understand how upsetting this must have been. This is not the level of service we strive to provide. While rare, delivery and communication issues can occur, and we regret that this situation wasn’t resolved to your satisfaction. Your feedback is extremely important to us, and we’ll be reviewing this case internally to ensure better handling and clearer communication in the future.