klovex

I placed an order online back in February 2025 for $113.41 and I never received my order. So I disputed the transaction with my credit card company. I attempted to order the item again a week ago and received a email from an employee named Kelly Harrigan. She said that she was cancelling the new order, because I’m a victim of fraud. I told her numerous of times that it’s not a fraudulent transaction. She started to be very unprofessional, sarcastic, antagonizing, and literally harassed me via email. She even sent me a email at 12:13am at night 4 days after the first day she kept emailing me. I’ve never in my life experienced this level of unprofessionalism from a company and she never even mentioned the order that I never received in February. I emailed corporate twice, but I never received a response. I will never patronize this company again in my life.