Grant SULLIVAN

I made the mistake of ordering two of these poor quality bags. The first one was made from awful materials and the shoulder strap attachment was so shoddy it broke after the second use. The zip was faulty and part of the metal strap attachments fell to bits and were lost.
I complained and asked for my money back but was told 3o days were up so too late (I was on holiday when the bag arrived so obly used it for days). The same bags are available on Temu for much cheaper. The second bag is slightly stronger but very tacky and not leather. Please be warned, these are cheap Chinese rubbish

Quick pickup and dropoff from/to airport. The van driver was great. Only one grumpy staff member this time so thats an improvement to the last rental car we had - cant remember which fomoany this was! Good efficient booking system and all went smoothly, thanks