Not reliable delivery date
[Read the edit text as well] Totally scammer website. They show a fast delivery date but they don't deliver any time soon. If you contact their customer service there will no response....
edit: One week after placing the order, I received the tires. The production date is 2606, which is a good point. Customer service reached out to me and said that if I wanted to return the tires, I would have to pay €30 for shipping, even though the delivery arrived four days later than the latest delivery date shown on their website. I ordered from Grip500 only because of their claim of faster delivery compared to competitors, but that turned out not to be the case for me.
I only looked at their overall review score here and did not go through the individual reviews, but later I realized that I was not the only one with this kind of experience.
In conclusion, you will get your tires, but do not rely on their expected delivery date.
Vastaus yritykseltä Grip500.nl
We’re sorry to read this experience. We understand how frustrating it is when a delivery estimate isn’t met and you can’t get a quick reply.
Delivery dates shown on the site are estimates, and delays can unfortunately happen due to transport issues (carrier congestion, incidents, holidays, etc.). That said, you should always be able to reach us and get clear updates.
If you haven’t already opened a support ticket, please do so via your secure customer account (or our contact form / live chat). Our team will then be able to check your order, confirm the carrier status with the tracking information, and move your case forward.
If you already have a ticket open, please share the ticket number here (or reply in the same ticket) and we’ll prioritize it internally so you get a fast, appropriate follow-up.
