Shop was shut the they cancelled new booking
The original location I was set to drop my bags off was closed when I got there. After speaking to customer service they arranged a new location across town. I asked for my money back for the inconvenience and then they cancelled the new booking, again without telling me.
Vastaus yritykseltä Radical Storage
We are very sorry for your experience. It is not acceptable that the original location was closed upon your arrival, and we fully understand how frustrating it must have been to be redirected across town and then have your new booking cancelled without any notice.
If you have any further questions or need assistance, please contact our customer service at support@radicalstorage.com. We will investigate this matter internally to ensure situations like this do not happen again. Thank you for bringing this to our attention.