Pakket is nooit ontvangen
Pakket is nooit ontvangen, direct retour gestuurd door DHL
Vastaus yritykseltä bulk.com/nl
Hi Janneke,
Thank you for taking the time to share your feedback with us.
I completely understand how disappointing it must have been to have your order returned instead of delivered. That’s certainly not the experience we want for you, and I’m truly sorry for the inconvenience this caused.
Please rest assured that we’re reviewing what happened so we can prevent similar issues in the future. In the meantime, I want to let you know that your refund has already been processed on our end. Depending on your bank, it should appear in your account within the next 10 days.
If you’d still like the items, we’d be more than happy to welcome a new order from you. We’ll do everything we can to ensure a smooth and timely delivery.
If there’s anything else you need, I’m here to help.
Wishing you a wonderful day ahead.
Kind regards,
Yogesh
Customer Champion
Bulk™
