I hired a car from yes rentals and gave me a faulty car then stole money
I hired a car from yes rentals and whilst in my care, the battery died twice within a 24 hour period. In order to be jumpstart, I have to pay $140 call out fee each time and was promised a refund given the battery was mechanically faulty however, Yes rentals Forged the report listing "radio left on" and "lights left on" to appear to be my fault instead and I was told rudely to "prove it" when claiming I did not do either of those things (if a car is turned off, then, how does one leave the radio on in the first place.... The radio turns off with the car!!!!) of the 7 day hire, the car was undriveable for 3 of those days and they couldn't have cared less. Joe who is the service fleet manager told me to "do it, I don't care" and laughed at me when I expressed my dissatisfaction and advised him I would lodge a dispute. For a fleet Manager, that's poorly and he should not have a job in customer service!