KM

Kevin Maynard

Yhdistynyt kuningaskunta

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Arvostelu koskien yritystä DB Domestics

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Arvostelu koskien yritystä Alpha Travel Insurance

Saanut 1/5 tähteä

Cannot reach claim line

Cannot reach claim line, phone rings and rings. I left an email requesting a call back, no response

14. kesäkuuta 2017
Oma-aloitteinen arvostelu

Vastaus yritykseltä Alpha Travel Insurance

Hi Kevin,

Thank you for your review, I'm Sophie the Brand Manager for Alpha Travel Insurance.

Firstly let me apologise that you haven't been able to reach anyone from our claims team, I know they have been experiencing heightened call volumes so have been very busy! If you have still not had a response to your call back request, then please email me your query to: responses@infinityinsurance.co.uk and I shall pass this on to the relevant team member for yourself.

Kind regards,
Sophie